Avaya S8500 Series Bedienungsanleitung

Installing and Configuring the

Avaya S8500 Server

Release 5.0

03-300143

Release 5.0

January 2008

Issue 6

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full legal page information, please see the documents,

Avaya Support Notices for Software Documentation, 03-600758, and

Avaya Support Notices for Hardware Documentation, 03-600759.

These documents can be accessed on the documentation CD and on the Web

site, http://www.avaya.com/support. On the Web site, search for the document

number in the Search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

additions, or deletions were performed by Avaya. Customer and/or End User

agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web

sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

within them. We cannot guarantee that these links will work all of the time and

we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support.

Except where expressly stated otherwise, the Product is protected by copyright

and other laws respecting proprietary rights. Unauthorized reproduction,

transfer, and or use can be a criminal, as well as a civil, offense under the

applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site: http://www.avaya.com/support.

Installing and Configuring the Avaya S8500 Server January 2008 3

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use Avaya installation documents . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Preinstallation tasks to complete at the customer site . . . . . . . . . . . . . . . 9

Verifying that all the required equipment is on site . . . . . . . . . . . . . . . 10

Ensuring that the preinstallation tasks are complete . . . . . . . . . . . . . . 10

S8500 hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About the Server Availability Management Processor . . . . . . . . . . . . . . . 16

About SAMP functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

About SAMP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

About SAMP software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

About server port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

S8500 port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Modem options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

About media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

About S8500 LSP mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

S8500 LSP license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2: SNMP configuration . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . . . . 27

Default IP addresses for the UPS . . . . . . . . . . . . . . . . . . . . . . . . 28

Prerequisites for configuring the SNMP module . . . . . . . . . . . . . . . . 28

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting selected traps (alarming) . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) . . . . . 30

Default IP addresses for the Ethernet switch . . . . . . . . . . . . . . . . . . 31

Preparing to configure the Ethernet switch . . . . . . . . . . . . . . . . . . . 31

Configuring the Ethernet switch . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 3: Communication Manager installation . . . . . . . . . . . . . 35

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 35

Applying power to the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Accessing the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Contents

4Installing and Configuring the Avaya S8500 Server January 2008

Configuring Telnet for Windows 2000 and Windows XP . . . . . . . . . . . . . . 36

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 37

Chapter 4: Server configuration . . . . . . . . . . . . . . . . . . . . . . 39

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 40

Copying files to the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Creating a super-user login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Methods of Configuring a server . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring the server manually . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting the date, time, and time zone. . . . . . . . . . . . . . . . . . . . . 41

Maintenance Web Pages configuration screens. . . . . . . . . . . . . . . 42

Ethernet interface assignments. . . . . . . . . . . . . . . . . . . . . . . . 44

Performing the manual configuration . . . . . . . . . . . . . . . . . . . . . . 44

Avaya Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

About the Avaya Installation Wizard . . . . . . . . . . . . . . . . . . . . . 45

Running the Avaya Installation Wizard. . . . . . . . . . . . . . . . . . . . 46

Verifying the RMB IP information . . . . . . . . . . . . . . . . . . . . . . . 46

Installing SAMP firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Verifying the server connection to the customer LAN (if provided) . . . . . . . . 47

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Enabling network time servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Checking LED activity on the dual NIC. . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring the NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Release the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Chapter 5: IP interface configuration . . . . . . . . . . . . . . . . . . . 53

Connecting to the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

IPSI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Programming the IPSI for static addressing . . . . . . . . . . . . . . . . . 54

Setting the VLAN and diffserv parameters . . . . . . . . . . . . . . . . . . . . . 57

Programming the IPSI for DHCP addressing . . . . . . . . . . . . . . . . . . 58

Verifying connectivity to the server . . . . . . . . . . . . . . . . . . . . . . . . . 61

Verifying that the IPSIs are translated . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading the IPSI firmware version (if necessary) . . . . . . . . . . . . . . . . 61

Enabling control of the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Verifying the license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Contents

Installing and Configuring the Avaya S8500 Server January 2008 5

Chapter 6: IP interface translations . . . . . . . . . . . . . . . . . . . 63

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Enabling the IPSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adding the IPSI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Setting the alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Chapter 7: Install an S8500 Server as an LSP . . . . . . . . . . . . . . . 67

Configuring the server as an LSP . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Administering the primary controller . . . . . . . . . . . . . . . . . . . . . . . . 69

Enabling license server capability on a media gateway . . . . . . . . . . . . . . 69

Installing and verifying the license on the new LSP . . . . . . . . . . . . . . . . 70

Opening the TCP ports on the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . 71

Resetting the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Verifying that the primary controller identifies the

new LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Readministering media gateways to point to the LSP . . . . . . . . . . . . . . . 72

Chapter 8: Postinstallation administration . . . . . . . . . . . . . . . . 73

Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Setting rules for daylight savings time . . . . . . . . . . . . . . . . . . . . . . . 74

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Verifying the date and the time (main server only) . . . . . . . . . . . . . . . . . 76

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Enabling and disabling the Ethernet switch ports . . . . . . . . . . . . . . . . . 77

Enabling alarms to INADS by way of a modem . . . . . . . . . . . . . . . . . . . 78

Enabling alarms to INADS by way of the SNMP module . . . . . . . . . . . . . . 79

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 79

Before leaving the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Chapter 9: Installation verification . . . . . . . . . . . . . . . . . . . . . 81

Testing the IPSI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

S8500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Additional server LED information . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Avaya C360 Ethernet switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Contents

6Installing and Configuring the Avaya S8500 Server January 2008

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

TN2312BP IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Appendix A: Server access . . . . . . . . . . . . . . . . . . . . . . . . . 91

Accessing the command line interface of the server with SSH . . . . . . . . . . 91

Connecting to the server directly . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Connecting to the server remotely over the network . . . . . . . . . . . . . . . . 96

Connecting to the server remotely over a modem . . . . . . . . . . . . . . . . . 96

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 97

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 98

Logins for Avaya technicians and BusinessPartners . . . . . . . . . . . . . . . 98

Configuring the network for Windows 2000 and XP . . . . . . . . . . . . . . . . 99

Setting the browser options for Internet Explorer 6.0 . . . . . . . . . . . . . . . 100

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . 101

Troubleshooting the installation of the server hardware . . . . . . . . . . . . . . 101

Troubleshooting the configuration of the server hardware . . . . . . . . . . . . 102

Troubleshooting the installation of the license file and

the Avaya authentication file . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Installing and Configuring the Avaya S8500 Server January 2008 7

Chapter 1: Introduction

Use these procedures to install Avaya Communication Manager and configure a new Avaya

S8500 Server and the associated components in an IP-connected port network (IP-PNC)

configuration.

To configure the server, use the Avaya Installation Wizard. To configure gateways and other

hardware components, use the following two administration interfaces:

●The Maintenance Web Interface

●The command line interface, either directly or through Secure Shell (SSH), Telnet, or a

terminal emulation program such as Avaya Native Configuration Manager.

This installation document includes the following information:

●Pre-installation requirements on page 9

●Configuring the SNMP modules in the UPS on page 27

●Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 30

●Server configuration on page 39

●Configuring the NIC on page 50

●IP interface translations on page 63

●IP interface configuration on page 53

●Postinstallation administration on page 73

●Installation verification on page 81

●Server access on page 91

●Installation troubleshooting on page 101

Audience

This documentation is for the following people who install and configure the server components:

●Trained field installation and maintenance personnel

●Technical support personnel

●Authorized business partners

Chapter 1: Introduction

8Installing and Configuring the Avaya S8500 Server January 2008

How to use Avaya installation documents

Use this document as a guide to install and configure Avaya servers. For information about a

particular task, use the index or the table of contents to locate the page on which the information

is described. You also need information from other Avaya documents. This section lists those

documents and tells you when to use them.

To complete this installation:

●In this document, see:

Pre-installation requirements on page 9 first. This section describes the tasks that your

must complete at the site before you start the installation.

Equipment specifications on page 13 for the technical specifications for the hardware.

●For how to install and connect the hardware, see Quick Start for Hardware Installation:

Avaya S8500 Server (555-245-701).

●For how to install an updated version of the Avaya Server Availability Management

Processor (SAMP) and configure the SAMP, see Using the Avaya Server Availability

Management Processor (03-300322).

●Return to this document and see the remaining sections in the following sequence to

install the components of the server. If you are not to install certain components, skip the

procedures for those components.

Configuring the SNMP modules in the UPS on page 27

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 30

Server configuration on page 39

Configuring the NIC on page 50

IP interface translations on page 63

!Important:

Important: If the S8500 Server is configured as an LSP, skip the following section.

●See the appropriate sections in the following documents to install the port networks and

the media gateways:

Installing the Avaya G650 Media Gateway (03-300144)

Installation and Configuration for the Avaya G150 Media Gateway (03-300395)

Quick Start for Hardware Installation: Avaya G250 Media Gateway (03-300433)

Quick Start for Hardware Installation: Avaya G350 Media Gateway (03-300148)

Quick Start for Hardware Installation: Avaya G450 Media Gateway (03-602053)

Installing and Upgrading the Avaya G250 Media Gateway (03-300434)

Installing and Upgrading the Avaya G350 Media Gateway (03-300394)

Installing and Upgrading the Avaya G450 Media Gateway (03-602054)

Pre-installation requirements

Installing and Configuring the Avaya S8500 Server January 2008 9

Quick Start for Hardware Installation: Avaya S8300 Server and Avaya G700 Media

Gateway (555-233-150)

Installation and Upgrade for the Avaya G700 Media Gateway and Avaya S8300 Server

(555-234-100)

Avaya IA 770 INTUITY AUDIX Messaging Application Administering the S8300 and

S8400 Servers to work with IA 770

●Return to this document and see:

!Important:

Important: If the S8500 Server is configured as an LSP, skip the following section.

IP interface configuration on page 53 to program the IP interface.

Install an S8500 Server as an LSP on page 67 if the S8500 Server is configured as an

LSP.

Postinstallation administration on page 73

Installation verification on page 81

Server access on page 91

Installation troubleshooting on page 101 if problems occur during the installation.

Pre-installation requirements

This section describes the tasks that you must complete before you start the installation. You

complete certain tasks before you go on site and other tasks at the site.

Preinstallation tasks to complete at the customer site

Before you start the installation, you must:

●Verify that all the required equipment is on site

●Ensure that the preinstallation team completed the preinstallation tasks

Chapter 1: Introduction

10 Installing and Configuring the Avaya S8500 Server January 2008

Verifying that all the required equipment is on site

Compare the list of items that were ordered to the contents of the boxes to verify that you have

all the equipment. Your project manager can give you an inventory list. Do not rely on the

packing slips inside the boxes for the correct information.

Ensuring that the preinstallation tasks are complete

The preinstallation team completes the following tasks. If these tasks are not complete, do not

continue with the installation.

●Verify that the required number of open, customer-supplied, EIA-310D (or equivalent)

standard 19-in. (48-cm) 4-post equipment rack(s) is(are) properly installed and solidly

secured. Ensure that the screws that come with the racks are present. If you use a rack

cabinet, ensure that the cabinet has adequate ventilation.

●Verify that the rail kit to support the server is available to install.

●Verify that the rail kit that is required to support the UPS is installed on the rack or available

to install. For how to install the rails, see the documentation that comes with the rail kit.

●Verify that the equipment racks are grounded per local code. See Job Aid: Approved

Grounds (555-245-772).

●Verify that the customer-provided AC power to the rack is from a nonswitched outlet.

●Verify that cables for theTN2312BP (IPSI) circuit packs are labeled and run from the

control hardware rack to the port networks or that appropriate connectivity is provided.

S8500 hardware

The hardware components for the S8500C and 8500B versions of the S8500 Server are very

similar but the layout of the components on the front and back panels are different. The

following four diagrams show the hardware components on the front and back panels of the

S8500C and S8500B with the default port assignments.

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