Cisco 7937G - Unified IP Conference Station VoIP... Bedienungsanleitung

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Cisco Unified IP Conference Station

7937G Phone Guide for Cisco Unified

Communications Manager 6.0

INCLUDING LICENSE AND WARRANTY

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owners. The use of the word partner does not imply a partnership relationship

between Cisco and any other company. (0705R)

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QUICK REFERENCE

Cisco Unified IP

Conference Station

7937G for Cisco Unified

Communications

Manager 6.0

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial Dial using a Speed Dial index

number

Answer Answer any call ringing

<< Delete entered characters

Barge Add yourself to a call on a

shared line

CallBack Receive notification when a

busy extension becomes

available

cBarge Add yourself to a call on a

shared line and establish a

conference

CFwdALL Set up/cancel call forwarding

Clear Delete records or settings

ConfList View conference participants

Confrn Create a conference call

Details Receive information on all

placed, received, or missed

calls

Dial Dial a phone number

DirTrfr Transfer two calls to each

other

Down Decrease the display screen

contrast settings

EditDial Edit a number in a call log

EndCall Disconnect the current call

Exit Return to the previous screen

GPickUp Answer a call ringing in

another group

Hold Place active call on hold

iDivert Send or redirect a call to a

voice message system

Common Phone Tasks

Place a call Press either before or

after dialing a number.

Answer a call Press , or press the

Answer softkey.

End a call Press , or press the

EndCall softkey.

Redial a number Press , or press the

Redial softkey.

Mute your

phone

Press .

Use call logs Press , select the

desired call log, and then

select the desired listing. To

dial, highlight a listing, and

then press Dial.

Hold/Resume a

call

Press the Hold softkey to

hold a call, or the Resume

softkey to resume a call.

Transfer a call to

a new number

Press the Transfer softkey,

enter the number, and then

press Transfer.

Start a standard

(ad hoc)

conference call

Press the Confrn softkey,

dial the participant, and

then press Confrn again.

Forward all calls Press the CFwdALL

softkey.

Join Join other calls already on a

line to create a conference

MeetMe Host a Meet-Me conference

Message Set up, check, or listen to

voice messages

more Display additional softkeys

New Call Make a new call

Park Park a call and display it

PickUp Answer a call ringing in your

group

Play Hear a selected ring type

Redial Redial the most recently

dialed number

Resume Resume a call on hold

Save Save the chosen settings

Select Choose a menu item or call

Submit Confirm the UserID and PIN

entered for Personal

Directory access

Transfer Transfer a call

Up Increases the display screen

contrast setting

Update Refresh display screen

content

Validate Confirm the UserName and

Password entered during

security configuration

Voicemail Check contents of voicemail

Phone Screen Icons

Line and Call States

Call on hold

Connected call

Incoming call

Off-hook

Shared line in use

Other Features

Checked box

Locked

Settings

Unchecked box

Unlocked

Button Icons

Off-hook

On-hook

Navigation

Select

Applications

Directories

Redial

Volume Up

Volume Down

Mute

Softkeys

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 iii

Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Safety and Performance Information 2

Cisco Product Security Overview 3

Accessibility Features 3

Connecting Your Conference Station 4

Connecting the Conference Station to the Network 4

Registering with TAPS 7

An Overview of Your Conference Station 8

Understanding Buttons and Hardware 8

Understanding Lines vs. Calls 11

Understanding Line and Call Icons 11

Understanding Display Screen Features 12

Choosing Menu Items 13

Cleaning and Maintaining the Display Screen 13

Understanding Feature Buttons and Menus 13

Understanding Feature Availability 14

Basic Call Handling 15

Placing a Call—Basic Options 15

Placing a Call—Additional Options 16

Answering a Call 17

Ending a Call 17

Using Hold and Resume 17

Using Mute 18

Switching Between Multiple Calls 18

Viewing Multiple Calls 18

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Transferring Calls 19

Forwarding All Calls to Another Number 19

Making Conference Calls 20

Understanding Types of Conference Calls 20

Starting and Joining a Standard Conference 21

Starting or Joining a Meet-Me Conference Call 22

Advanced Call Handling 23

Speed Dialing 23

Picking Up a Redirected Call on Your Conference Station 24

Storing and Retrieving Parked Calls 25

Using a Shared Line 25

Understanding Shared Lines 25

Adding Yourself to a Shared-Line Call 26

Preventing Others from Viewing or Barging a Shared-Line Call 27

Tracing Suspicious Calls 27

Using Cisco Extension Mobility 28

Using AutoAnswer 28

Changing Conference Station Settings 29

Customizing Rings and Message Indicators 29

Customizing the Conference Station Display Screen 30

Using Call Logs and Directories 31

Using Call Logs 31

Directory Dialing 32

Using Corporate Directory on Your Conference Station 32

Using Personal Directory on Your Conference Station 33

Accessing Voice Messages 36

Using the User Options Web Pages 37

Accessing Your User Options Web Pages 37

Configuring Features and Services on the Web 37

Using Personal Directory on the Web 38

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 v

Using Your Personal Address Book on the Web 38

Configuring Fast Dials on the Web 39

Using the Address Book Synchronization Tool 40

Setting Up Speed Dialing on the Web 40

Setting Up Conference Station Services on the Web 41

Controlling User Settings on the Web 43

Controlling Line Settings on the Web 44

Using Cisco WebDialer 46

Understanding Additional Configuration Options 48

Troubleshooting Your Conference Station 50

General Troubleshooting 50

Viewing Conference Station Administration Data 51

Using the Quality Reporting Tool 51

Cisco One-Year Limited Hardware Warranty Terms 52

Index 55

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Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 1

Getting Started

Using this Guide

This guide provides you with an overview of the features available on your Cisco Unified IP

Conference Station 7937G. You can read it completely for a solid understanding of your

conference station’s capabilities or refer to the table below for pointers to commonly used sections.

If you want to... Then...

Review safety information See Safety and Performance Information, page 2

Connect the conference station See Connecting Your Conference Station, page 4

Use the conference station after it

is installed

Start with An Overview of Your Conference Station, page 8

Learn what the conference station

buttons mean

See Understanding Buttons and Hardware, page 8

Learn about the display screen See Understanding Display Screen Features, page 12

Make calls See Placing a Call—Basic Options, page 15

Put calls on hold See Using Hold and Resume, page 17

Mute calls See Using Mute, page 18

Transfer calls See Transferring Calls, page 19

Make conference calls See Making Conference Calls, page 20

Set up speed dialing See Speed Dialing, page 23

Share a phone number See Using a Shared Line, page 25

Change the ring volume or type See Customizing Rings and Message Indicators, page 29

Change voice message indicators See Customizing Rings and Message Indicators, page 29

View your missed calls See Using Call Logs, page 31

Listen to your voice messages See Accessing Voice Messages, page 36

See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide

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Finding Additional Information

You can access the most current conference station documentation on the World Wide Web at this

URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

You can access the Cisco website at this URL:

http://www.cisco.com/

You can access international Cisco websites from this URL:

http://www.cisco.com/public/countries_languages.shtml

Safety and Performance Information

Refer to these sections for information about the impact of power outages and other devices on your

conference station.

Power Outage

Your accessibility to emergency service through the phone is dependent on the phone being powered.

If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not

function until power is restored. In the case of a power failure or disruption, you may need to reset or

reconfigure equipment before using the Service or Emergency Calling Service dialing.

Using External Devices

The following information applies when you use external devices with the conference station:

Cisco recommends the use of good quality external devices (such as headsets) that are shielded against

unwanted radio frequency (RF) and audio frequency (AF) signals.

Depending on the quality of these devices and their proximity to other devices such as mobile phones

or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take

one or more of the following actions:

• Move the external device away from the source of the RF or AF signals.

• Route the external device cables away from the source of the RF or AF signals.

• Use shielded cables for the external device, or use cables with a better shield and connector.

• Shorten the length of the external device cable.

• Apply ferrites or other such devices on the cables for the external device.

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