Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco Small Business

Cisco Unified Communications Manager Express for the

Cisco Small Business IP Phone SPA 525G/

SPA 525G2 (SPCP)

USER GUIDE

Power Adapter Statement

This product is intended to be supplied by a Listed Direct Plug-In Power Unit

marked “Class 2" or Listed Adapter marked “L.P.S.” (or “Limited Power Source”)

and rated from +5Vdc, 2A minimum.

FCC and IC Statement

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is

subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

Revised June 2010

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found

at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply

a partnership relationship between Cisco and any other company. (1005R)

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 1

Contents

Power Adapter Statement 2

FCC and IC Statement 2

Federal Communication Commission Interference Statement 2

IMPORTANT NOTE 3

Industry Canada Statement 3

Chapter 1: Getting Started 5

Overview of the Cisco SPA 525G/525G2 IP Phone 6

Caring for Your Phone 7

Understanding Your Phone’s Lines and Buttons 8

Phone Components 8

Softkey Buttons 10

Using the Keypad and Buttons with Menus 13

Using Keypad Shortcuts 13

Using the Navigation Button 13

Entering Numbers and Text in Fields 14

Using Phone Hardware and Accessories 15

Using the Speakerphone 15

Using Wired and Wireless Headsets 15

Switching Between the Handset, Headset, and Speakerphone

During a Call 19

Chapter 2: Installing Your Phone 20

Before You Begin 20

Connecting the Handset 21

(Optional) Attaching the Desk Stand 23

(Optional) Mounting the Phone to the Wall 24

Connecting Your Phone’s Power 26

Connecting Your Phone to the Computer Network 27

Connecting Your Phone to the Wired Network 27

Connecting Your Phone to the Wireless Network 27

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 2

Contents

Verifying Phone Startup 35

Upgrading Your Phone’s Firmware 35

Chapter 3: Using Basic Phone Functions 37

Placing or Answering a Call 38

Adjusting Call Volume and Muting 38

Adjusting Call Volume 38

Using Mute 39

Putting a Call on Hold 39

Resuming a Call 39

Ending a Call 39

Transferring Calls 39

Managing Call Waiting 40

Recording a Live Call 41

Viewing and Returning Missed Calls 41

Forwarding Calls 42

Setting Do Not Disturb 42

Configuring Call Waiting 43

Picking Up a Call 44

Placing a Three-Way Conference Call 44

Using the Phone Directories 45

Using Your Personal Address Book 45

Using the Corporate Directory 48

Using the Call History Lists 48

Viewing the Call History Lists 48

Deleting a Call History List 48

Calling from the Call History Lists 49

Deleting an Entry from the Call History Lists 49

Saving a Call History List Number to Your Directory 49

Accessing Voicemail 50

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 3

Contents

Chapter 4: Using Advanced Phone Features 51

Using the Cisco SPA 525G2 With Your Bluetooth-Enabled

Mobile Phone 51

Enabling Bluetooth (Cisco SPA 525G/525G2) 52

Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone 53

Importing Your Mobile Phone Address Book into the Cisco SPA 525G2 58

Making a Mobile Phone Call Using Your Cisco SPA 525G2 61

Receiving Mobile Phone Calls Using the Cisco SPA 525G2 64

Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone 64

Viewing Mobile Phone Battery and Signal Information on Your

Cisco SPA 525G2 65

Charging Your Mobile Phone Using Your Cisco SPA 525G2 66

Playing MP3 Files on Your Phone 66

Creating the Playlist 67

Playing Songs 67

Customizing Your LCD Screen 69

Changing the LCD Screen Contrast 69

Setting the Screen Backlight Timer 69

Configuring the Phone Screen Saver 70

Changing the Phone Wallpaper 71

Restarting Your Phone 71

Viewing Phone, Network, and Call Information 72

Viewing Phone Information 72

Viewing Network Information 72

Viewing Peripheral Status 73

Viewing the Wireless Connection Status 73

Advanced Menus for Technical Support Personnel 74

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 4

Contents

Chapter 5: Using the Cisco SPA 500S Attendant Console 75

Connecting the Cisco SPA 500S Attendant Console to the

Cisco SPA 525G/525G2 IP Phone 76

Connecting a Single Cisco SPA 500S 77

Connecting a Second Cisco SPA 500S 81

Configuring the Cisco SPA 500S 82

Using the Cisco SPA 500S 83

Monitoring the Cisco SPA 500S 84

Appendix A: Where to Go From Here 85

Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 5

Getting Started

This chapter provides an overview of your SP A525G/525G2 IP phone. contains

the following sections:

•Overview of the Cisco SPA 525G/525G2 IP Phone, page 6

•Understanding Your Phone’s Lines and Buttons, page 8

•Using the Keypad and Buttons with Menus, page 13

•Entering Numbers and Text in Fields, page 14

•Using Phone Hardware and Accessories, page 15

NOTE The Cisco SPA 525G/525G2 features vary, depending on the type of call control

system that you are using. This document describes using the Cisco SPA 525G/

525G2 with a SCCP phone system, such as the Cisco Unified Communications

500 Series. If you are using the Cisco SPA 525G/525G2 phone with the Cisco

SPA9000 Voice System or a BroadSoft or Asterisk system, see the

Cisco Small

Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)

This document covers the Cisco Small Business IP Phones when used as part of a

system such as the Cisco Smart Business Communications System (SBCS). In this

system, the phone network is managed by equipment such as the Cisco Unified

Communications 500 Series. The Cisco Unified Communications 500 Series uses

a protocol called Smart Phone Control Protocol (SPCP) to manage voice, data, and

video traffic.

Setup of the phone network, including advanced configuration of the phones, is

performed using Cisco Configuration Assistant (CCA) software. This software is

available on Cisco.com. Documents for using CCA are listed in Appendix A,

“Where to Go From Here.”

Getting Started

Overview of the Cisco SPA 525G/525G2 IP Phone

Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 6

Overview of the Cisco SPA 525G/525G2 IP Phone

The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet

Protocol) phone that provide voice communication over an IP network. It provides

traditional features, such as call forwarding, redialing, speed dialing, transferring

calls, conference calling and accessing voice mail. Calls can be made or received

with a handset, headset or speaker.

The Cisco SPA 525G/525G2 phone is connected to the network through its

Ethernet connection or the built-in Wireless-G connection. If you are using the

Wireless-G connection, a separate power adapter (PA-100) is required. The Cisco

SPA 525G provides an additional Ethernet port that allows a computer to be

connected to the network through the IP phone. (This option is only available when

phone is connected to the network via the wired Ethernet connection).

Unlike traditional phones, the Cisco SPA 525G requires a separate power source.

Either connect your phone to an Ethernet switch that provides Power over Ethernet

(PoE), or use a separate power adapter (PA-100).

The Cisco SPA 525G has a 320 x 240 color, 3.2" inch LCD screen and provides up

to five telephone extensions. It provides the following hardware features:

•2 Ethernet 10/100 Mbps ports

•802.3af Power over Ethernet support

Getting Started

Overview of the Cisco SPA 525G/525G2 IP Phone

Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 7

•USB 2.0 host port for connecting a USB memory device to play MP3 music

files

•AUX port (to attach a Cisco SPA 500S attendant console)

•Bluetooth capability for headset support

•Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model)

•2.5mm stereo earphone jack for headset

•Wireless-G client support

•Kensington security slot support

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be

exposed to excessive heat, sun, cold or water. To clean the equipment, use a

slightly moistened paper or cloth towel. Do not spray or pour cleaning solution

directly onto the hardware unit.

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