Cisco TelePresence Server 7010 Technisches Datenblatt

Cisco TelePresence

TelePresence Server 8710

and 7010 2.2

Product user guide

D14842

June 2011

Cisco TelePresence Server Product User Guide Page 2 of 151

Contents

Introduction 5

System status 6

System status 7

Displaying cluster status for a master blade 10

Displaying cluster status for a slave blade 13

Displaying hardware health status 14

Network settings 15

Configuring network settings 16

DNS settings 20

Configuring IP routes settings 22

Configuring IP services 25

Configuring QoS settings 27

Configuring SSL certificates 29

Network connectivity testing 32

Configuration 33

System settings 34

Displaying and resetting system time 45

Upgrading and backing up the TelePresence Server 46

Shutting down and restarting the TelePresence Server 49

Changing the password 50

Back up and restore the configuration via FTP 51

Conferences 52

Displaying the conference list 53

Displaying conference status 55

Adding and updating conferences 61

Call endpoints to join a conference 66

Send a message to participants 67

Endpoints and endpoint groups 68

Endpoints 69

Cisco TelePresence Server Product User Guide Page 3 of 151
The list of endpoints 70
Display endpoint and group status 71
Add an endpoint 74
Add a legacy Cisco CTSendpoint 75
Add an endpoint group 76
Edit an endpoint's configuration 77
Configure advanced settings of endpoints and groups 82
View endpoint or endpoint group statistics 85
TelePresence Servers 87
Displaying the TelePresence Server list 88
Adding or updating controlled TelePresence Servers 89
Understanding the Conference controller 93
Understanding clustering 95
Comparing clustering with Conference controlling 97
Understanding screen licenses 99
Rooms 100
Displaying the rooms list 101
Displaying room status 102
Adding and configuring rooms 107
Starting a conference from a room 110
Room user instructions 113
Users 116
Displaying the user list 117
Adding and updating users 118
Logs 119
Working with the event logs 120
Event capture filter 121
Event display filter 122
Logging H.323 or SIPmessages 123
Logging using syslog 124

Cisco TelePresence Server Product User Guide Page 4 of 151

Working with Call Detail Records 126

Feedback receivers 128

Reference 129

Content channel support 130

Understanding how participants display in layout views 132

Ports allocation 139

Endpoint types 140

Endpoint interoperability 142

Checking for updates and getting help 143

Contact details and license information 144

Introduction

Cisco TelePresence Server Product User Guide Page 5 of 151

Introduction

Welcome to the Cisco TelePresence Server product user guide.

This document accompanies version 2.2 of the TelePresence Server software. This software is used on

the following Cisco TelePresence hardware:

nCisco TelePresence Server 7010

nCisco TelePresence Server MSE8710 blade

The contents of this document are organized in a similar way to the product's user interface, and

replicate the contents of its online help system.

There is a chapter for each of the main interface pages and each chapter's title page contains a list of

topics in the chapter.

Cisco TelePresence Server Product User Guide Page 6 of 151

System status

System status 7

Displaying cluster status for a master blade 10

Displaying cluster status for a slave blade 13

Displaying hardware health status 14

System status

Cisco TelePresence Server Product User Guide Page 7 of 151

System status

The Status page displays an overview of the TelePresence Server's status. To access this information,

go to Status.

Refer to the table below for details of the information displayed.

Field Field Description Usage tips

Model The specific TelePresence Server model.

Serial number The unique serial number of the

TelePresence Server.

You will need to provide this information

when speaking to customer support.

Software

version

The installed software version.

Build The build version of installed software.

Uptime The time since the last restart of the

TelePresence Server.

Host name The host name assigned to the

TelePresence Server.

IP address The IP address assigned to the

TelePresence Server.

IPv6 address The IPv6 address of this TelePresence

Server.

System log The system log displays the most recent

shutdown and upgrade events, with the

most recent shown first.

The log will display "unknown" if there has

been an unexpected reboot or power failure.

If this occurs frequently, report the issues to

customer support.

H.323

gatekeeper

status

How many TelePresence Servers are

registered to an H.323 gatekeeper, and

whether the registrations have been made

to the primary or an alternate gatekeeper.

This field is only displayed on the

Conference controller TelePresence Server

and on the master blade in a TelePresence

Server cluster.

SIP registrar

status

How many TelePresence Servers are

registered to a SIP registrar.

This field is only displayed on the

Conference controller TelePresence Server

and on the master blade in a TelePresence

Server cluster.

Conference

control

Whether this TelePresence Server is the

Conference controller.

Can be:

nConference controller - this system will

manage all conferences

nConferences will be managed by an

external controller

For more information, see Understanding the

conference controller.

System status

Cisco TelePresence Server Product User Guide Page 8 of 151

Field Field Description Usage tips

Enhanced

font

Indicates whether the TelePresence Server

is using a TrueType font file to render text.

In use or Not in use, depending on whether

you have uploaded the font file. If it is Not in

use, the TelePresence Server falls back on

the default text rendering method.

Field Field description Usage tips

TelePresence

Server

activation

Whether or not the unit is enabled. The TelePresence Server will not operate

without activation. This feature and key are

installed before shipping.

Encryption Whether or not encryption is enabled. The encryption feature key allows encrypted

conferences and HTTPS web management

on this blade. Feature keys are installed in

the Configuration > Upgrade page. See

Upgrading and backing up the TelePresence

Server.

Third party

interop

This feature allows the TelePresence

Server to interoperate with third party multi-

screen endpoints.

It also activates the grouped endpoints and

rooms features.

Calls to general third party endpoints will

work without this key. It is required to support

multi-screen third party endpoints, such as

the Polycom RPX, endpoint groups, and the

rooms feature.

This field is only displayed if you have the

appropriate key installed. Feature keys are

installed in the Configuration > Upgrade

page. See Upgrading and backing up the

TelePresence Server.

Screen

licenses

The number of screen licenses in use

across all active conferences. The total

number of screen licenses may be less than

the total number that the TelePresence

Server can support.

You need to install a screen license key to

enable screen licenses. For more

information about licenses, see

Understanding screen licenses.

Screen licenses are shared between the

Conference controller TelePresence Server

and the TelePresence Servers it controls.

For a Conference controller TelePresence

Server, the value shown is the total number

of screen licenses for all controlled

TelePresence Servers.

Activated features

Field Field description Usage tips

Active

TelePresence

Servers

If this TelePresence Server is the

Conference controller then this field shows

the number of TelePresence Servers

(including this system) that are being

controlled by this TelePresence Server.

A TelePresence Server that is not the

Conference controller will show 0 here.

For more information, see Understanding the

Conference controller.

Conference status

System status

Cisco TelePresence Server Product User Guide Page 9 of 151

Field Field description Usage tips

Active

conferences

The number of active conferences that this

TelePresence Server is controlling.

If this is the Conference controller, then this

is the number of active conferences across

all managed TelePresence Servers. A

TelePresence Server that is not the

Conference controller will show 0 here.

For more information, see Understanding the

Conference controller.

Active

endpoints

The number of endpoints (of all types) that

are in active conferences controlled by this

TelePresence Server.

If this is the Conference controller, then this

is the number of endpoints in active

conferences across all managed

TelePresence Servers. A TelePresence

Server that is not the Conference controller

will show 0 here.

For more information, see Understanding the

Conference controller.

Video ports The number of video ports in use. The

second number is the maximum on this

TelePresence Server.

If this is the Conference controller, the

numbers are those across all managed

TelePresence Servers controlled by this

TelePresence Server. A TelePresence

Server that is not the Conference controller

will show 0 here.

For more information, see Understanding the

Conference controller and Content channel

video support.

Audio ports The number of audio-only ports in use. The

second number is the maximum on this

TelePresence Server.

Content ports The number of content channel ports in use.

The second number is the maximum on this

TelePresence Server.

Field Field description Usage tips

The system log displays the most recent

shutdown and upgrade events, with the

most recent shown first.

The log will display "unknown" if there has

been an unexpected reboot or power failure.

If this occurs frequently, report the issues to

customer support.

System log

Field Field description Usage tips

Diagnostic

information

Diagnostic files are provided in .zip archive

format that contain a text document. To

download a diagnostic file, click Download

file.

Diagnostic information is provided to aid in

troubleshooting problems that may occur

with the TelePresence Server.

In the event of an issue with the

TelePresence Server, the support team may

ask you for these diagnostic files.

Network

capture file

To download a network capture, click

Download file.

The network capture file is only available on

the master blade in a TelePresence Server

cluster.

System logs To download the logs, click Download file. An archive containing several useful log files.

Diagnostic information

System status

Cisco TelePresence Server Product User Guide Page 10 of 151

Displaying cluster status for a master blade

To display cluster status, go to Status > Cluster.

Cluster status is only available for blades that are configured on the Cisco TelePresence Supervisor

MSE8050 to be part of a cluster. For more information about clustering, refer to Understanding

clustering.

The table below describes the Status > Cluster page that displays for the master blade in a cluster. For

details about slave blades, see Displaying cluster status for a slave blade.

Note: The Conference controlling arrangement is not the same as the clustering arrangement of multiple

TelePresence Servers. For more information, see Comparing clustering with Conference controlling.

Field Field description Usage tips

Slot The number of the slot in the Cisco TelePresence

MSE8000 chassis that corresponds to this row in the

table.

To configure a blade as a master or a

slave in a cluster, log in to the

Supervisor.

IP The IP address of the blade in this slot, or Master

blade (if this is the master).

Cluster status

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