Ingenico IPA280 Bedienungsanleitung



UserGuide

iPA280

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695

www.ingenico.com





IPA280–Userguide  •2/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

Contents

1. Introduction _____________________________________________________________5

2. Unpacking _______________________________________________________________6

3. Recommendations ________________________________________________________ 7

3.1. Security _____________________________________________________________7

3.2. Securityofyourterminal _______________________________________________7

3.3. ECstandardcompliancemarking_________________________________________7

3.4. FCC&ICcompliance___________________________________________________8

3.4.1. FCCStatement ________________________________________________________________ 8

3.4.2. RFRadiationExposureStatement _________________________________________________ 8

3.4.3. FCCHearing‐AidCompatibility(HAC)RegulationsforWirelessDevices ___________________ 9

3.5. Waterprotection_____________________________________________________ 10

3.6. MainCharacteristics __________________________________________________ 11

4. Installationandconnection ________________________________________________ 12

4.1. Battery _____________________________________________________________ 12

4.2. InstallingtheSPMpartontheiPA280terminal ____________________________ 13

4.3. InstallingSPMSAM ___________________________________________________ 14

4.4. InstallingPDASAMandSIM ____________________________________________ 14

4.5. InstallingMicroSDMemory ____________________________________________ 15

4.6. Installingpaperroll ___________________________________________________ 16

4.7. Connections_________________________________________________________ 16

4.8. Positioningtheterminal _______________________________________________ 17





IPA280–Userguide  •3/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

5. Dailyuse________________________________________________________________ 18

5.1. iPAKeypadfunctions _________________________________________________ 18

5.2. Touchscreenstylus __________________________________________________ 19

5.3. LEDDisplay _________________________________________________________ 19

5.4. Otherkeys __________________________________________________________20

5.5. Cardinsertion _______________________________________________________ 21

5.5.1. Readingamagneticcard ________________________________________________________21

5.5.2. Readingasmartcard ___________________________________________________________21

5.5.3. ReadingContactlessCard ______________________________________________________ 22

5.5.4. ReadingContactlessPaymentcard_______________________________________________ 22

5.6. ProductSetup _______________________________________________________ 23

5.6.1. Loginsequence _______________________________________________________________ 23

5.6.2. MainSystem _________________________________________________________________ 24

5.7. Networking _________________________________________________________ 25

5.7.1. Wirelessnetwork _____________________________________________________________ 25

5.7.1.1. Bluetooth ________________________________________________________________ 25

5.7.1.2. Wi‐Fi_____________________________________________________________________ 26

5.7.1.3. GPRSconnection __________________________________________________________ 27

5.7.2. Ethernet_____________________________________________________________________ 28

5.7.3. Phone ______________________________________________________________________ 29

5.7.4. FactoryReset ________________________________________________________________ 32

5.7.5. Language____________________________________________________________________ 33

5.7.6. SystemInfo __________________________________________________________________ 33

5.7.7. DateTimeSetting _____________________________________________________________ 34

5.7.8. BarcodeReader_______________________________________________________________ 34

5.7.9. Hotkey ______________________________________________________________________ 37

5.8. Powermodes(connectedandmobile) ___________________________________ 37

5.8.1. Chargingthebattery___________________________________________________________ 37

5.8.2. Normalmode ________________________________________________________________ 37

5.8.3. Standbymode________________________________________________________________ 37

5.8.4. ReducedPowermodes_________________________________________________________ 38

5.8.5. Deepsleep___________________________________________________________________ 38





IPA280–Userguide  •4/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved



6. Maintenance ____________________________________________________________39

6.1. Paperroll ___________________________________________________________39

6.2. Cleaningoftheterminal _______________________________________________39

6.3. Transportandstorage ________________________________________________40

6.4. Troubleshooting _____________________________________________________40

6.5. Endoflife___________________________________________________________40

7. Extensionsandaccessories ________________________________________________ 41

7.1. Cradles _____________________________________________________________ 41

7.2. Holster _____________________________________________________________42

7.3. Pistol ______________________________________________________________43

8. Eulaterms ______________________________________________________________44

9. AdditionaltermsCE ______________________________________________________46





1. Introduction

ThankyouforchoosingapaymentterminalIngenico.

Werecommendtoreadcarefullythisuserguide:Itprovidesthenecessaryinformation

aboutsafetyprecautions,unpacking,installation,andmaintenanceofyourterminal.



WARRANTY/SECURITY

Tobenefitfromtheguarantee‐relatedproduct,andtorespectthesecurity,weaskyouto

useonlyaccessoriesdeliveredinboxwiththeproduct,ororiginalIngenicoaccessories,

entrustingmaintenanceoperationsonlytoanauthorizedperson.



Failuretocomplywiththeseinstructionswillvoidthemanufacturer’sresponsibility.

TheIPA‐280terminalconceptis:



ThissymbolindicatesanimportantWarning.

Thissymbolindicatesapieceofadvice.

PDAModule



SPMModule

(

Securit

Pa

mentModule

)



IPA280–Userguide  •5/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved



2. Unpacking



ADVICE

CarefullypreservethepackagingoftheiPA280.Itmustbere‐usedwhenevertheterminalis

shipped.

Accordingtothemodel,thefollowingitemsareincludedintheiPA280box(including

optionalaccessories):

•TheiPA280terminal

•Thechargingunit(includingregionspecificpowerplug)

•ThePaperroll

•Thebatterypack

•Theuserguide

•SPMLockpinscrewsx2



 

PowerAdaptor PowerPlugAdapter EUAdapter

  



Paperroll(inbag)



IPA280–Userguide  •6/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved



 

CardRubbercoverandchord



Userguide

Paperroll Battery



SPMlockpinscrewsx2



Smart Stylus



ThepowersupplyunitprovidedwithyourequipmentisspeciallydesignedforIngenico

iPA280terminals.Donotuseanyotherpowersupply.





IPA280–Userguide  •7/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

3. Recommendations

3.1. Security

Poweron/Powerdown

TopoweronorpowerdowntheiPA280presspoweron/offbuttonontopoftheproduct.



Electricalpowersupplynetwork

Provideanelectricaloutlet:

‐ Locatedneartheequipmentandeasilyaccessible

‐ Whichmeetsthestandardsandregulationsinthecountryofuse.

‐ TheterminaliPA280canbeconnectedtoapowerdistributionsystemoftheITtype.

3.2. Securityofyourterminal

Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It

isstronglyadvisedthatthesechecksareperformedregularlyafterreceipt.Youshould

check,forexample:thatthereisnoevidenceofunusualwiresthathavebeenconnectedto

anyportsonyourterminalorassociatedequipment,oranyotherpartofyourterminal.

Suchcheckswouldprovidewarningofanyunauthorisedmodificationstoyourterminal,

andothersuspiciousbehaviourofindividualsthathaveaccesstoyourterminal.



Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto

staffthathavebeenindependentlyverifiedasbeingtrustworthy.



3.3. ECstandardcompliancemarking

ECstandardcompliancemarkingcertifiesthattheproductstipulatedbelow:iPA280.



•complieswiththebasicrequirementsofEuropeanDirective1999/5/CE,knownasthe

«R&TTE Directive»concerningRadioFrequencyequipmentandtelecommunications

terminalswithrespectto:

–Healthandsafetyprotectionoftheuserandallotherpersons

–EMCprotection



•conformstothefollowingharmonizedstandards:

–IEC/EN60950‐1:Electricalsafetyofdataprocessingequipmentincludingelectrical

officeequipment.IssueDEC2001

–EN55022:Dataprocessingequipment–Radioelectricdisturbancecharacteristics‐

Limitsandmeasurementmethods.Issue1998/A1‐2000/A2‐2003

–EN55024:Dataprocessingequipment–Immunitycharacteristics‐Limitsand

measurementmethods.Issue1998+A1‐2001+A2‐2003



•complieswiththefollowingspecification:

–EN301511:Harmonizedstandformobile

–EN300328:(BT+Wi‐Fi)ElectromagneticcompatibilityandRadioSpectrum

–EN300330:NFCElectromagneticcompatibilityandRadioSpectrum







IPA280–Userguide  •8/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

3.4. FCC&ICcompliance

FCC&IChasaspecificnaming.

ThereferencesusesforFCC&ICcertificationsare:

•IC:2586D‐IPA280

•FCCID:XKBIPA280

3.4.1. FCCStatement

FederalCommunicationsCommission(FCC)Statement

15.21

Youarecautionedthatchangesormodificationsnotexpresslyapprovedbythepart

responsibleforcompliancecouldvoidtheuser’sauthoritytooperatetheequipment.



15.105(b)

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital

device,pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipment

generates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.

However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If

thisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcan

bedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotryto

correcttheinterferencebyoneormoreofthefollowingmeasures:



‐Reorientorrelocatethereceivingantenna.

‐Increasetheseparationbetweentheequipmentandreceiver.

‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiver

isconnected.

‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:

1)Thisdevicemaynotcauseharmfulinterferenceand

2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause

undesiredoperationofthedevice.



3.4.2. RFRadiationExposureStatement

Forbodywornoperation,thisdevicehasbeentestedandmeetsRFexposureguidelines

whenusedwithanaccessorythatcontainsnometalandthatpositionsthedevicea

minimumof1.5cmfromthebody.Useofotheraccessoriesmaynotensurecompliance

withRFexposureguidelines.



Annex

Suggestedtextforthenoticeindicatingcompliancewiththisstandard:

ThisClass[B]digitalapparatuscomplieswithCanadianICES‐003.





3.4.3. FCCHearing‐AidCompatibility(HAC)RegulationsforWirelessDevices

OnJuly10,00,theU.S.FederalCommunicationsCommission(FCC)ReportandOrderinWT

Docket01‐09modifiedtheexceptionofwirelessphonesundertheHearingAid

CompatibilityActof1988(HACAct)torequiredigitalwirelessphonesbecompatiblewith

hearing‐aids.TheintentoftheHACActistoensurereasonableaccessto

telecommunicationsservicesforpersonswithhearingdisabilities.



Whilesomewirelessphonesareusednearsomehearingdevices(hearingaidsandcochlear

implants),usersmaydetectabuzzing,humming,orwhiningnoise.Somehearingdevices

aremoreimmunethanotherstothisinterferencenoise,andphonesalsovaryinthe

amountofinterferencetheygenerate.



Thewirelesstelephoneindustryhasdevelopedaratingsystemforwirelessphones,to

assisthearingdeviceusersfindphonesthatmaybecompatiblewiththeirhearingdevices.

Notallphoneshavebeenrated.Phonesthatareratedhavetheratingontheirboxora

labellocatedonthebox.



Theratingsarenotguarantees.Resultswillvarydependingontheuser’shearingdevice

andhearingloss.Ifyourhearingdevicehappenstobevulnerabletointerference,youmay

notbeabletousearatedphonesuccessfully.Tryingoutthephonewithyourhearing

deviceisthebestwaytoevaluateitforyourpersonalneeds.

M‐Ratings:PhonesratedM3orM4meetFCCrequirementsandarelikelytogenerateless

interferencetohearingdevicesthanphonesthatarenotlabeled.M4isthebetter/higherof

thetworatings.iPA280isratedM4.



Hearingdevicesmayalsoberated.Yourhearingdevicemanufacturerorhearinghealth

professionalmayhelpyoufindthisrating.Higherratingsmeanthatthehearingdeviceis

relativelyimmunetointerferencenoise.Thehearingaidandwirelessphoneratingvalues

arethenaddedtogether.Asumof5isconsideredacceptablefornormaluse.Asumof6is

consideredforbetteruse.Asumof8isconsideredforbestuse.



CAUTION

TheuseriscautionedthatanychangesormodificationnotapprovedbyINGENICOcould

voiduser’sauthoritytooperatetheequipment.



IPA280–Userguide  •9/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved





3.5. Waterprotection

SAMsupportlid

TheSAMslidinglidlocatedundertheterminal(seechapter“InstallationSAM”)mustbein

placeduringnormaloperationoftheterminal.



Headphonelid

Theheadphonelidislocatedonthesideoftheterminalmustbeinplace

duringnormaloperationoftheterminal



SDCardandmicroUSBOTGlid

TheSDcardandUSBOTGlidislocatedonthesideoftheterminalmust

beinplaceduringnormaloperationoftheterminal



Cablelid



Thecablelidislocatedundertheterminal(seechapter“Installing

theiPA280”)mustbeinplaceduringnormaloperationofthe

terminal.



SPMSmartCardRubberCover

Acoverforthesmartcardconnectorentranceisattachedtothe

sideofthePDA.Itmustbeplacedontheconnectorwhenthesmart

cardreaderisnotusedinordertoprotectagainstunwantedliquidor

dust.



9000002522R1100003/1102Allrightsreserved

Andere Handbücher für iPA280

Inhaltsverzeichnis

Andere Ingenico Zahlungsterminal Handbücher

Ingenico

Ingenico PAYZONE iCT250 Bedienungsanleitung

Ingenico

Ingenico Self/5000 Bedienungsanleitung

Ingenico

Ingenico PAYZONE iCT250 Bedienungsanleitung

Ingenico

Ingenico iCT2 Series Bedienungsanleitung

Ingenico

Ingenico ML30 Contactless Bedienungsanleitung

Ingenico

Ingenico DESK/3500 Bedienungsanleitung

Ingenico

Ingenico PAYZONE iCT250 Bedienungsanleitung

Ingenico

Ingenico DESK/5000 Gebrauchsanweisung

Ingenico

Ingenico Desk Series Bedienungsanleitung

Ingenico

Ingenico AXIUM DX8000 Bedienungsanleitung

Ingenico

Ingenico Move 3500 3G Bedienungsanleitung

Ingenico

Ingenico Tetra Move/5000 Bedienungsanleitung

Ingenico

Ingenico ELITE 790 Bedienungsanleitung

Ingenico

Ingenico Move3500 Bedienungsanleitung

Ingenico

Ingenico PAYZONE iCT250 Bedienungsanleitung

Ingenico

Ingenico ISC480 INT Bedienungsanleitung

Ingenico

Ingenico DESK/5000 Bedienungsanleitung

Ingenico

Ingenico iCT220, iCT250 Bedienungsanleitung

Ingenico

Ingenico Move 5000 Bedienungsanleitung

Ingenico

Ingenico iWL200 Series Bedienungsanleitung

Ingenico

Ingenico Tetra Move/5000 Bedienungsanleitung

Ingenico

Ingenico IWL220 GPRS Bedienungsanleitung

Ingenico

Ingenico Desk 3500 with Pin-pad Bedienungsanleitung

Ingenico

Ingenico iCMP Bedienungsanleitung

Beliebte Zahlungsterminal Handbücher anderer Marken

PAX

PAX D180SRF Bedienungsanleitung

LinkPoint

LinkPoint AIO Bedienungsanleitung

Moneris

Moneris hispeed 6200 Bedienungsanleitung

Moneris

Moneris iWL220 Bedienungsanleitung

Optimum

Optimum M4230 Bedienungsanleitung

Triton

Triton RL5000 Bedienungsanleitung

Ingenico group

Ingenico group Lane/8000 Bedienungsanleitung

Gilbarco

Gilbarco FlexPay IV CRIND Installations- und Betriebshandbuch

Infinite Peripherals

Infinite Peripherals Infinea Tab Lite Bedienungsanleitung

PAX

PAX S920 Bedienungsanleitung

dejavoo

dejavoo Z Series Bedienungsanleitung

VeriFone

VeriFone VX 520 Series Bedienungsanleitung

Optomany

Optomany axept S900 Bedienungsanleitung

Skyzer

Skyzer iWL252 BLUETOOTH Bedienungsanleitung

Moneris

Moneris iWL220 Bedienungsanleitung

VeriFone

VeriFone HICAPS VX820 Bedienungsanleitung

Magtek

Magtek DYNAPRO Bedienungsanleitung

VeriFone

VeriFone UX401 Bedienungsanleitung

Ingenico iPA280 Bedienungsanleitung

Beliebte Zahlungsterminal Handbücher anderer Marken