Intralot Dreamtouch Smart Bedienungsanleitung

OHIO Dreamtouch Smart

Lottery Terminal Manual

Walmart Edition

September 2020

Document Policy

All copyright, intellectual and industrial rights in this document and in the technical knowledge it contains are owned by

INTRALOT and/or their respective owners.

This document is made available to the end users only for their internal use.

No part of this document nor any data herein may be published, disclosed, copied, reproduced, redistributed by any

form or means, electronically or mechanically, or used for any other purpose whatsoever without the prior written

approval of INTRALOT.

Information as well as drawings and specifications contained in this document are subject to change without prior

notice.

All trademarks and copyrights mentioned herein are the property of INTRALOT and/or their respective owners.

Any rights not expressly granted herein are reserved.

Declaration of Conformity

Hereby, INTRALOT declares that the Dreamtouch Smart lottery terminal is in compliance with the essential requirements

and other relevant provisions of Directives EMC 89/336/EEC and LVD 73/23/EEC.

For further information, please visit http://www.intralot.com.

Note:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of

the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged

to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the equipment and receiver

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

•Consult the dealer or an experienced radio/TV technician for help

Dreamtouch Smart Lottery Terminal Manual

Table of Contents

Chapter 1. TERMINAL OVERVIEW 4

1.1. Dreamtouch Smart Exterior 4

1.2. Dreamtouch Smart Interior 5

1.2.1. PC 5

1.2.2. Security 6

1.2.3. Remote Deactivation and Alarm 6

Chapter 2. DAILY RETAILER OPERATIONS 7

2.1. Username and Password Entry 7

2.2. Menu Navigation 8

2.3. BOOK OPERATIONS 9

2.3.1. Receive Shipment 10

2.3.2. Book Activation 11

2.4. Load Full Book 12

2.4.1. Loading a Book into a Bin 12

2.5. Unloading Scratch offs 14

2.6. Instant Ticket Database 14

2.7. Close Shift 14

2.8. Removing & Replacing Cashbox 15

2.9. Clear Customer Credits 16

2.10. Important Telephone Numbers 17

2.11. Load and Unload Paper Roll 18

Chapter 3. RETAILER REPORTS 19

3.1. Accessing Reports 19

3.2. Financial Reports 20

3.2.1. Lottery Reports – Book Settlements 21

3.2.2. Cashed Tickets Report with Calendar 22

3.2.3. Weekly Invoice 22

3.3. DreamTouch Operations 23

3.3.1. Shift Reports (Interim and Closed) 23

3.3.2. Inventory Report 24

3.4. System Reports 25

Chapter 4. CONSUMER OPERATIONS 27

4.1. Consumer Mode 27

4.1.1. Purchasing Tickets 27

4.1.2. Purchasing Ohio Lottery Tickets 27

4.1.2.1. Cash 27

4.1.2.2. Credit and Debit Cards 27

4.2. Buying Scratch offs 32

4.3. Online Games 32

4.3.12. Using a Bet Card 33

4.3.13. Using Play-It-Again Barcode/QR Code 34

4.4. Ticket Checking 34

4.5. Ticket Validation 35

4.6. Debit/Credit Card Reader 35

Chapter 5. Terminal Menu 36

5.1. Terminal Menu 36

5.1.1. Changing Passwords 36

5.2. Intralot Gaming System 37

Chapter 1. TERMINAL OVERVIEW

The Dreamtouch Smart is a self-service ticket vending machine that allows players to purchase Instant and

Online game tickets without assistance from the retailer. In addition, the Dreamtouch Smart will verify if tickets

are winners, redeem winning tickets (valued at $50 or less) by applying credit to the player’s balance for

additional purchases, and direct players to either the retailer or Lottery to claim their winnings. The Dreamtouch

Smart does not dispense cash, accept coins, or refund any remaining balance to the player. This information is

provided to the players on the machine’s exterior and on various screens during their purchase activity.

1.1. Dreamtouch Smart Exterior

The illustration below shows the various exterior components of the Dreamtouch Smart.

Bet card reader

Bill acceptor

Check-a-Ticket and ticket

validator

Touch Screen

Ticket Tray

Braille plate

Debit/Credit

Card Reader

1.2. Dreamtouch Smart Interior

The photograph below is of the Dreamtouch Smart interior with the major components marked.

1. Bill Accepter

2. Instant Ticket Bins

3. Administrator Tablet

4. Volume Controls

5. PC

6. Uninterrupted Power Supply (UPS)

1.2.1. PC

The PC controls the operation of the Dreamtouch Smart and should not be touched. Each of the attached

connectors control a specific aspect of the Dreamtouch Smart’s operation and, likewise, should not be touched

unless expressly asked by an Intralot Hotline Operator or Customer Service Representative.

1.2.2. Security

•You are provided with a set of keys (two keys total) and a remote control.

One key controls access into the Dreamtouch Smart

One key controls access to the cash box located inside the Dreamtouch Smart.

•You cannot duplicate these keys. If they are lost, a new set must be purchased. Call Intralot’s

Hotline to order replacement keys or remote control.

•The key that controls access to the Dreamtouch Smart locks and unlocks the latch.

To unlock the Dreamtouch Smart, insert the key and turn until the key is perpendicular to

the ground.

Lift the latch located under the key. The door can now be opened, but the key cannot be

removed until the latch is lowered.

To lock the Dreamtouch Smart, close the door while the latch is lowered, and raise the latch.

Turn the key until it is parallel to the ground. The key can now be removed.

•Keys (especially the cash box key) should be kept in a safe place and given only to those personnel

that are authorized to service the machine or remove cash from the cash box.

1.2.3. Remote Deactivation and Alarm

The Dreamtouch Smart has a remote-control unit that allows deactivation of the consumer mode by pushing a

button in the event that, for example, you find minors are attempting to buy tickets. The consumer mode may

be re-activated by pushing the Activate button on the remote, as shown, or by logging out and then back on.

The remote also has an alarm button that will sound on the Dreamtouch Smart if you detect any malicious

activity around the Dreamtouch Smart.

The remote takes a 3-volt CR2032 battery.

Chapter 2. DAILY RETAILER OPERATIONS

The Dreamtouch Smart enters Service Mode (or Retailer Mode) each time the door is opened. Once logged in, it is

from this mode that books are loaded and unloaded, ticket roll stock is loaded, reports are requested, the cash box

is accessed, and diagnostics are performed.

2.1. Username and Password Entry

When the front door is opened, touch the sign on button, and the following screen will display:

1. Enter the two-digit Username.

2. Touch the pin field to enter your passcode.

3. Enter the four-digit password that has been assigned to you.

You have 30 seconds to enter the username and password before an alarm sounds. The alarm may be silenced

by either entering your username and password or by closing the door.

Upon successful entry of the username and password, select the Ok button, then the terminal screen displays.

NOTE: All functions performed while logged in are captured in transaction logs contained locally and at the

central site.

2.2. Menu Navigation

After a user signs in, the Dreamtouch Smart will default to the terminal screen which is displayed to the left. Touch

the Options button on the left hand corner to arrive at the Options menu. The Options menu contains functions

that will be used most frequently by retail personnel and involve loading and unloading tickets, removing cash from

the bill acceptor, and the Close Shift report used to reconcile when removing cash.

2.3. BOOK OPERATIONS

Under the options menu, select the Book Operations button to arrive at the above screen. Book Operations consist

of three activities:

•Receiving shipments of scratch offs

•Activating books of scratch offs

•Settling books of scratch offs

2.3.1. Receive Shipment

When scratch offs are delivered, the shipment must be “received” by the retailer.

Select Options in the top left hand corner, Receive Shipment from the Book Operations menu, and then perform

one of the following:

•Scan the order number on the delivery receipt to receive all of the instant ticket books in the shipment

•Scan the barcode on any pack.

Then, touch receive shipment, and then touch the exit button to return to the Options screen.

A confirmation receipt will be printed.

BARCODE

CONFIRM

VERIFY

AGAINST

BOOKS

RECEIPT

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