Intralot WinStation Bedienungsanleitung

OHIO WinStation (TVM)

Lottery Terminal Manual

August 2021

Document Policy

All copyright, intellectual and industrial rights in this document and in the technical knowledge it contains are owned by

INTRALOT and/or their respective owners.

This document is made available to the end users only for their internal use.

No part of this document nor any data herein may be published, disclosed, copied, reproduced, redistributed by any

form or means, electronically or mechanically, or used for any other purpose whatsoever without the prior written

approval of INTRALOT.

Information as well as drawings and specifications contained in this document are subject to change without prior

notice.

All trademarks and copyrights mentioned herein are the property of INTRALOT and/or their respective owners.

Any rights not expressly granted herein are reserved.

Declaration of Conformity

Hereby, INTRALOT declares that the MP lottery terminal is in compliance with the essential requirements and other

relevant provisions of Directives EMC 89/336/EEC and LVD 73/23/EEC.

For further information, please visit http://www.intralot.com.

Note:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of

the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged

to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

WinStation (TVM) Lottery Terminal Manual

Table of Contents

Chapter 1. WINSTATION OVERVIEW 4

1.1. WinStation Exterior ........................................... 4

1.2. WinStation Interior ........................................... 5

1.2.1. PC .................................................................5

1.2.2. Security ........................................................6

1.2.3. Remote Deactivation and Alarm ....................6

Chapter 2. DAILY RETAILER OPERATIONS 7

2.1. Username and Password Entry ......................... 7

2.2. Menu Navigation ............................................... 8

2.3. BOOK OPERATIONS ........................................... 8

2.3.1. Receive Shipment……………………………………….9

2.3.2. Book Activation………………………………………….10

2.3.3. Book Settlement………………………………………..10

2.4. Load a Full Book .............................................. 11

2.4.1. Loading a Book into a Bin ..............................12

2.5. Load a Full Book with the Smart Load Card ... 13

2.6. Loading a Partial Book .................................... 13

2.7. Unloading Instant Tickets ............................... 14

2.8. Close Shift ........................................................ 14

2.9. Removing & Replacing Cashbox ..................... 15

2.10. Clear Customer Credits .................................. 15

2.12. Load and Unload Paper Roll ........................... 16

Chapter 3. RETAILER REPORTS 17

3.1. Accessing Reports............................................ 17

3.2. Lottery Reports ................................................ 18

3.2.1. Lottery Reports – Cashes ...............................18

3.2.2. Lottery Reports – Book Activations ................18

3.2.3. Lottery Reports – Book Settlements ..............19

3.2.4. Weekly Invoice .............................................20

3.3. Accounting Reports ......................................... 21

3.3.1. Shift Reports (Interim and Closed) .................21

3.3.2. Inventory Report ..........................................22

3.4. System Reports ............................................... 24

Chapter 4. CONSUMER OPERATIONS 25

4.1. Consumer Mode ............................................. 25

4.1.1. Purchasing Tickets ........................................25

4.1.2. Purchasing Ohio Lottery Tickets .....................26

4.1.2.1. Cash ..........................................................26

4.1.2.2. Credit and Debit Cards ...............................26

4.2. Buying Instant Tickets ......................................31

4.3. Online Games .................................................. 32

4.4. Buying Online Game Tickets ........................... 33

4.4.2. Using a Bet Card ............................................34

4.4.3. Using Play-It-Again Barcode/QR Code ............34

4.5. Ticket Checking ............................................... 35

4.6. Ticket Validation ............................................. 35

4.7. Debit/Credit Card Reader ............................... 36

Chapter 5. DIAGNOSTICS 37

5.1. Diagnostics Menu ........................................... 37

Chapter 6. Settings Menu 38

6.1. Settings Menu ................................................. 38

6.1.1. Changing Passwords......................................38

6.2. Intralot Gaming System .................................. 39

6.2.1. Print a Pending Ticket ...................................39

Chapter 1. WINSTATION OVERVIEW

The WinStation is a self-service ticket vending machine that allows players to purchase Instant and Online game

tickets without assistance from the retailer. In addition, the WinStation will verify if tickets are winners, redeem

winning tickets (valued at $50 or less) by applying credit to the player’s balance for additional purchases, and

direct players to either the retailer or Lottery to claim their winnings. The WinStation does not dispense cash,

accept coins, or refund any remaining balance to the player. This information is provided to the players on the

machine’s exterior and on various screens during their purchase activity.

1.1. WinStation Exterior

The illustration below shows the various exterior components of the WinStation.

Bet card

reader

Bill

acceptor

Online game

Auto Pick price

and selection

buttons

Check

Ticket

and ticket

validator

Consumer display

Online

game ticket and report

printer

Beta Brite promotional

splay

Instant ticket

selection

buttons

Instant ticket

price display

Instant

ticket tray

Braille plate

Medeco lock

Debit/Credit Card Reader

1.2. WinStation Interior

The photograph below is of the WinStation interior with the major components marked.

1.2.1. PC

The PC controls the operation of the WinStation and should not be touched. Each of the attached connectors

control a specific aspect of the WinStation’s operation and, likewise, should not be touched unless expressly

asked by an Intralot Hotline Operator or Customer Service Representative.

Uninterruptable

Power Supply (UPS)

ower

Button

Ticket/Report P

rinter

Paper Roll Holder

Bill Acceptor

Bill

Acceptor

Door Lock

Touch Screen

Instant Ticket

Bins

1-5 from top to

bottom

Bin is a

storage

drawer

1.2.2. Security

 You are provided with a set of keys (two keys total), a T-bar handle, and a remote control.

 One key controls access into the WinStation

 One key controls access to the cash box located inside the WinStation.

 You cannot duplicate these keys. If they are lost, a new set must be purchased. Call Intralot’s

Hotline to order replacement keys, T-bar handle or remote control.

 The key that controls access to the WinStation locks and unlocks a plug that fits into the center of

the cylinder, as shown on the left.

 To remove, insert the key into the plug, turn it a quarter turn and pull the plug out.

 Once the plug has been removed, open the door of the WinStation by inserting the T-bar into the

cylinder and turning it a half turn counter clockwise.

 Keys (especially the cash box key) should be kept in a safe place and given only to those personnel

that are authorized to service the machine or remove cash from the cash box.

1.2.3. Remote Deactivation and Alarm

The WinStation has a remote control unit that allows deactivation of the consumer mode by pushing a button in

the event that, for example, you find minors are attempting to buy tickets. The consumer mode may be re-

activated by pushing the Activate button on the remote, as shown, or by logging out and then back on.

The remote also has an alarm button that will sound on the WinStation if you detect any malicious activity

around the WinStation.

The remote takes a 3 volt CR2032 battery.

Chapter 2. DAILY RETAILER OPERATIONS

The WinStation enters Service Mode (or Retailer Mode) each time the door is opened. Once logged in, it is from this

mode that books are loaded and unloaded, ticket roll stock is loaded, reports are requested, cash box is accessed

and diagnostics are performed.

2.1. Username and Password Entry

When the front door is opened, the Service Mode login screen displays:

1. Enter the two-digit Username.

2. Touch the password field to activate it or tab to it.

3. Enter the four-digit password that has been assigned to you.

You have 30 seconds to enter the user name and password before an alarm sounds. The alarm may be silenced

by either entering your username and password or by closing the door.

Upon successful entry of the username and password, the full maintenance menu screen displays.

NOTE: All functions performed while logged in are captured in transaction logs contained locally and at the

central site.

2.2. Menu Navigation

Maintenance is the first item listed on the main menu. When you sign in you are brought to the maintenance

screen. These are the functions that will be used most frequently by retail personnel and involve loading and

unloading tickets, removing cash from the bill acceptor, and the Close Shift report used to reconcile when removing

cash.

2.3. BOOK OPERATIONS

Book Operations consist of three activities:

 Receiving shipments of instant tickets

 Activating books of instant tickets

 Settling books of instant tickets

2.3.1. Receive Shipment

When instant tickets are delivered, the shipment must be “received” by the retailer.

Select Receive Shipment from the Book Operations menu, perform one of the following:

 Scan the order number on the delivery receipt to receive all of the instant ticket books in the shipment -

or-

 Scan any instant ticket on a book in the shipment.

A confirmation receipt will be printed.

BARCODE

CONFIRM

VERIFY AGAINST BOOKS

RECEIPT

2.3.2. Book Activation

Books of instant tickets must be activated before loading them into the WinStation or winning tickets in the

book will not be able to be cashed.

Touch Book Activation from the Book Operations menu. The following screen displays:

 Scan the barcode from the pack. To use the scanner, remove the barcode reader from its mounting

bracket by pushing down, pulling forward and lifting straight up.

 The central site will mark the book as activated and a receipt will be printed.

 Leave book activation receipt in the bin under the correlating book of tickets for future t information.

The book of tickets may now be loaded into the WinStation for sale using the Load Full Pack or the

SmartLoad functions.

2.3.3. Book Settlement

Book settlement can only be performed by an authorized user, such as a manager.

Instant tickets may be settled by selecting Book Operations, Book Settlement from the Maintenance menu.

 Scan any barcode from remaining tickets. If entire book is sold, you must enter the book information

manually using the Book Activation slip. The first three digits (game #), insert dash, and then the six digit

(book #) is all that is needed (example 660-123456).

 Touch SEND.

The central site will settle the book and a receipt will be printed. Once the Book Settlement ticket prints – check

the number with the Book Activation slip from the bin.

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