Kohler STERLING 402024 Montageanleitung

Homeowners Guide

Dual-Flush Close-Coupled Toilet

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402024

1035429-5-C

Thank You For Choosing Sterling

We appreciate your commitment to Sterling value. Please take a few

minutes to review this manual before using your new toilet. If you

encounter any performance problems, please don’t hesitate to contact

us. Our phone numbers are listed on the back cover. Thanks again for

choosing Sterling.

Your Sterling Toilet

Your Sterling dual-ﬂush toilet combines outstanding function, comfort,

and performance with remarkable style and class. Your toilet’s

dual-ﬂush feature lets you select a .8 gallon (3 L) ﬂush for liquid waste

or a standard 1.6 gallon (6 L) ﬂush for solid waste with the touch of a

button. Using the dual-ﬂush feature can save an average household at

least 2000 gallons (7570 L) of water each year.

Crafted from a clay mixture that is ﬁred at an intense heat to vitrify

the clay and fuse the glaze, your Sterling toilet is scratch- and

abrasion-resistant. Its surface won’t stain, discolor, rust, or fade. Every

component in your Sterling toilet is speciﬁcally designed to increase

the toilet’s useful life.

How to Use This Manual

This manual is designed to help you troubleshoot and repair any

problems that may develop with the operation of your toilet. If a

problem occurs:

Refer to the Troubleshooting section to determine a probable

cause.

Follow the maintenance and repair instructions in this manual to

correct the problem.

Check the Service Parts section to determine the part numbers for

any replacement parts necessary.

Use the information on the back cover of this manual to contact

Sterling to order parts, or for help if you cannot correct the

problem.

Care and Cleaning

Clean the outside surface of your vitreous china toilet with mild soap

and warm water. Wipe the entire surface completely dry with a clean,

soft cloth. You may use soft abrasive cleaners when necessary to clean

your toilet. Do not use strong abrasive cleaners, as they will scratch

1035429-5-C 2 Sterling Plumbing

Care and Cleaning (cont.)

and dull the surface. Wipe any splashes of cleaner solutions from

plastic or plated surfaces immediately. Use toilet bowl cleaners on the

inside of the bowl only.

If the surface becomes excessively dirty, use a general purpose cleaner

such as: Fantastik

All Purpose, Lysol

Basin, Tub and Tile Cleaner,

Soft Scrub

Multi Purpose, Scrub Free

Disinfectant Bathroom Cleaner,

Clorox Clean-Up

, Spic and Span Liquid, Comet

Liquid Bathroom

Cleaner, Scrubbing Bubbles

Bathroom Cleaner, Bar Keeper’s Friend

or Bon Ami

Over time, hard water deposits may clog toilet rim holes and

trapways. To clean, use a commercial cleaner that is recommended for

removing hard water deposits. Follow the cleaner manufacturer’s

instructions.

WARNING: Risk of property or product damage. Do not use

in-tank cleaners in your toilet. Products containing chlorine

(calcium hypochlorite) can seriously damage ﬁttings in the tank.

This damage can cause leakage and property damage.

Sterling shall not be responsible or liable for any tank ﬁtting damage

caused by the use of cleaners containing chlorine (calcium

hypochlorite).

Sterling Plumbing 3 1035429-5-C

Service Parts

52156

Hose 1030960

Clip

83451

Cap

56094

Waterline

1036050

Seal

84678

Locknut

85307

Washer

42398

Washer

1035436

Gasket

42397

Fill Valve

Coupling

Nut

Flush Valve

1035413

1036156**

Button and Rods 1036160

Rods

1035422

Lock Ring

1036170

Locknut and Gasket 1036161

Seal

51743

Gasket

**Finish/color code must be specified when ordering.

30419

Accessory

Pack (3 ea.)

1035429-5-C 4 Sterling Plumbing

1. Troubleshooting Guide

Troubleshooting Tips

NOTE: This troubleshooting guide is for general aid only. For

warranty service, contact your dealer or wholesale distributor.

NOTE: If the problem is water continuously running into the toilet,

turn off the water supply to the toilet. Do not ﬂush. If the water

level in the tank lowers, replace the ﬂapper and chain. If the level in

the tank remains constant, replace the ﬂoat valve.

Troubleshooting Table

Symptoms Recommended Action

1. Poor ﬂush. A. Adjust the tank water level to match the

waterline.

B. Fully open the water supply shut-off

valve.

C. Clear obstructions from the trapway, jet or

bowl rim holes.

D. Clear obstructions in the soil pipe or vent

pipe.

2. No ﬂush. A. Reconnect the ﬂush ball chain to the trip

lever or ﬂush valve.

B. Adjust the ﬂush ball chain to remove

excessive slack.

3. The ﬁll valve turns

on/off by itself

without the toilet

being ﬂushed, or it

runs, allowing

water to enter the

tank.

A. Adjust ﬂush ball chain for proper slack so

the ﬂush ball isn’t held off the ﬂush valve.

B. Clean or replace the ﬂush ball if ﬂush ball

is worn, dirty, or misaligned with the

valve seat or ﬂush valve seat is damaged.

Replace the valve seal or ﬂush valve.

C. Remove the tank and tighten the ﬂush

valve nut if ﬂush valve gasket is leaking.

Do not overtighten. If leakage continues,

replace the gasket.

D. Clean the ﬁll valve seat/seat washer of

debris, or replace the piston/seat washer

assembly.

E. Replace the ﬁll valve if the valve ﬂoat

sinks.

Sterling Plumbing 5 1035429-5-C

Troubleshooting Guide (cont.)

Symptoms Recommended Action

F. Adjust the tank water level if it is too

high.

4. Long tank ﬁll

cycle. A. Fully open the water supply shut-off

valve.

B. Clean the valve inlet, valve head, or

supply line. Flush the lines.

5. Noisy tank ﬁll

cycle. A. Partially close the water supply shut-off

valve if the water pressure to the toilet is

too high. Check the toilet performance

following any such adjustment.

B. Remove dirt or obstructions from the

valve head. Flush the lines.

1035429-5-C 6 Sterling Plumbing

2. Install the Push Buttons

Press the large push button in the center of the cover, and use

your ﬁngers to carefully pull out and remove the small push

button. Then pull out and remove the large push button.

Press the large push button onto the larger diameter rod, and the

small push button onto the smaller rod.

Insert the rods into the side holes in the push button housing in

the center of the cover. Press down on the push buttons until they

click into place in the housing.

Flush the toilet several times using ﬁrst one push button and then

the other to verify proper operation.

Sterling Plumbing 7 1035429-5-C

3. Replace the Seal

Shut off the water supply to the toilet. Flush the toilet to relieve

water pressure in the ﬂush valve.

Carefully remove the tank cover, and set it upside down on a

clean, soft surface.

Note the position of the colored buttons on the top of the ﬂush

valve canister for reinstallation. Squeeze the tabs on both sides of

the canister, and pull the canister straight up and out of the ﬂush

valve.

Remove and replace the seal on the bottom of the canister.

Reinstall the canister by pressing it into the ﬂush valve so it snaps

into place.

Rotate the canister as needed so the colored buttons are in their

original positions.

Carefully reinstall the tank cover onto the tank.

Turn on the water supply to the toilet.

Flush the toilet several times using ﬁrst one push button and then

the other to verify proper operation.

Check for leakage.

1035429-5-C 8 Sterling Plumbing

Warranty - Five-Years Limited

Vitreous China Toilets and Lavatories

Based on the classiﬁcation speciﬁed above, Sterling Plumbing, a

division of Kohler Co., (Sterling) toilets and lavatories made of vitreous

china are warranted to be free of manufacturing defects for 5 years

from the date of sale. Sterling also warrants for 5 years from the date

of sale that its low consumption toilets will be free of manufacturing

defects that prevent one ﬂush cleaning of the bowl per ASME

A112.19.6 1990 performance requirements, when installed and operated

per instructions packed with the product.

Sterling will, at its election, repair, rectify or replace a ﬁxture when

Sterling’s inspection discloses any such defects occurring in normal

usage within the time period of coverage stated above. Sterling is not

responsible for removal or installation costs where replacement is

indicated. Damages due to improper handling, installation or

maintenance are not considered manufacturing defects and are not

covered by this warranty. This warranty is valid for the original

consumer purchaser only.

To obtain warranty service, contact Sterling, either through your

plumbing contractor, home center, wholesaler or dealer, or by writing

Sterling Plumbing, Consumer Services, 444 Highland Drive, Kohler,

Wisconsin 53044, 1-888-783-7546.

To the extent permitted by law, all implied warranties including that

of merchantability and ﬁtness of particular purpose are hereby

disclaimed. Sterling disclaims any liability for special, incidental, or

consequential damages. Some states/provinces do not allow

limitations on how long an implied warranty lasts, or the exclusion or

limitation of special, incidental or consequential damages, so these

limitations and exclusions may not apply to you. This warranty gives

you speciﬁc legal rights. You may have other rights which vary from

state/province to state/province.

This is our exclusive written warranty.

Sterling Plumbing 9 1035429-5-C

Guide du propriétaire

W.C. à couplage direct double-chasse

Merci d’avoir choisi Sterling

Nous apprécions votre engagement envers la qualité Sterling. Veuillez

s’il vous plaît, prendre quelques minutes pour consulter ce manuel

avant d’utiliser votre nouveau W.C. Ne pas hésiter à nous contacter en

cas de problème d’installation ou de fonctionnement. Nos numéros de

téléphone sont indiqués au verso. Merci encore d’avoir choisi Sterling.

Voitre W.C. Sterling

Votre W.C. double-chasse Sterling vous offre un confort, une

performance, un style et une classe remarquables. Votre W.C.

double-chasse vous permet de sélectionner, d’un bouton, une vidange

de 0.8 gallons (3 L) pour les déchets liquides et une chasse de 1.6

gallons (6 L) pour les déchets solides. Utiliser le système de

double-chasse peut faire économiser au moins 2000 gallons (7570 L)

d’eau à une famille entière par an.

Confectionné avec une mixture d’argile chauffée à haute température

pour la vitriﬁer et fusionner l’émaillage, votre W.C. Sterling est

résistant aux rayures et aux abrasions. Sa surface ne se tachera pas, ni

se décolorera, rouillera ou ternira. Chaque élément de votre W.C.

Sterling est spécialement conçu pour accroître sa durée d’utilisation.

Comment utiliser ce manuel

Ce manuel est conçu pour vous aider à étudier ou à réparer tous les

problèmes qui pourraient se développer en cours d’opération de votre

W.C. Si un problème se pose:

Se reporter à la section Dépannage pour déterminer la cause

probable.

Suivre les instructions de maintenance et de réparation dans ce

manuel pour réctiﬁer le problème.

Vériﬁer la section Pièces de rechange pour déterminer le numéro

de la pièce en cas de tout remplacement nécessaire.

Utiliser les informations au verso de ce manuel pour contacter

Sterling et commander des pièces de rechange, ou pour de

l’assistance le problème ne peut pas être corrigé.

Sterling Français-1 1035429-5-C

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