KVH Industries TracVision 4 Bedienungsanleitung

Satellite Television

KVHTracVision

user’s guide

•Operating Instructions

A Guide to TracVision 4

Welcome to TracVision 4

TracVision 4

User’s Guide

Congratulations on your choice of the TracVision 4, one of the

most advanced automatic satellite tracking systems available

today. This user’s guide provides all of the basic information

required to use this system and receive the satellite entertainment

you want. Detailed installation, configuration, and maintenance

information is provided in the TracVision 4 Technical Manual.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Kokkedal Industripark 2B

Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark

Tel: +1 401 847-3327 Tel: +45 45 160 180

Fax: +1 401 849-0045 Fax: +45 45 160 181

E-mail: [email protected] E-mail: [email protected]

Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

KVH Part # 54-0150-01 Rev. B

TracVision 4 Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

Click here to go to our state-

of-the-art Customer Support

web page...the fastest and

easiest way to get all of your

questions answered!

TracVision®and KVH®are registered trademarks

of KVH Industries, Inc.

TracNet™is a trademark of KVH Industries, Inc.

DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV®is a registered trademark of DIRECTV, Inc.,

a unit of the DIRECTV Group.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

54-0150-01 i

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

1.1 TracVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .3

1.2 TracVision 4 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

2 Using Your TracVision 4 . . . . . . . . . . . . . . . . . . . . . . . . . .7

2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2.3 Changing Channels and Switching

to the Second Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

2.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

2.5 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

3.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

3.2 Causes and Remedies for Common

Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

3.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

3.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . .23

Introduction

54-0150-01 1

1 – Introduction

This section provides a basic overview of the TracVision 4 system. It

explains how the system works and describes the function of each

component.

Contents

1.1 TracVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1.2 TracVision 4 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Introduction

54-0150-01 3

1.1 TracVision 4 System Overview

A complete satellite TV system, illustrated in Figure 1-1, includes

the TracVision 4 antenna connected to the switchplate, an IRD

(satellite TV receiver), and a television set. The optional TV/SAT

Switch allows you to select a satellite at the press of a button. A

desktop or laptop computer is used to configure the system and

conduct diagnostics.

System Compatibility

The TracVision 4 satellite antenna is fully compatible with Digital

Video Broadcasting (DVB®) satellites, as well as DIRECTV®‘s

Digital Satellite Service (DSS) satellites. The system is also fully

compatible with KVH’s TracNet™2.0 Mobile High-speed Internet

System (for more information about TracNet 2.0, please visit our

web site at www.kvh.com).

In-motion Tracking

The TracVision 4 uses a state-of-the-art actively stabilized antenna

system. Once the satellite is acquired, the antenna gyro

continuously measures the heading, pitch, and roll of your vessel

and sends commands to the antenna motors to keep the antenna

pointed at the satellite at all times.

Satellite Receiver 2

Satellite Receiver 1

Options Purchased Separately

TracVision 4 Antenna

11-16 VDC

3.5 - 4.5 Amps

Power RF

TV 1

TV 2

Data

Laptop PC

PC Maintenance

TV/SAT Switch

(optional)

SatAError

OtherIndicators:

•B

othblinking

green:initializing

•E

rrorlight

blinkingred:

systemproblem

ChangingSatellites:

1.PushSelectbutton

2.WaitwhileSatAor

Bblinksgreen

3.ReadywhenSatA

orSatBstays

solidgreen

SatB

Select

Switchplate

Figure 1-1

TracVision 4 System Diagram

TracVision

Figure 1-2

TracVision Identifies and

Compensates for Vessel Motion

54-0150-01

TracVision 4 User’s Guide

Satellite Library

Your TracVision 4 includes a pre-programmed satellite library of

North American and European satellite services. If the satellite

service you wish to receive is not already in the satellite library,

an authorized technician can add two additional satellites of your

choice to the library.

Tables 1-1 and 1-2 list the possible satellite pairs that may be

selected in North America and Europe. Contact the satellite TV

service provider of your choice for complete details and a map of

the service’s coverage area.

TracVision 4’s default satellite pairs

are:

N. America (US DIRECTV):

DSS_101 & DSS_119

Europe: Astra 1 & Hotbird

Table 1-2

Available Satellite Pairs - Europe

(European LNB required)

DSS_101 ✓✓✓

DSS_119 ✓✓✓

Echo_61 ✓✓ ✓✓

Echo_110 ✓ ✓✓✓✓

Echo_119 ✓✓ ✓✓✓

Echo_148 ✓✓ ✓✓

Expressvu ✓✓✓✓✓✓ ✓

ExpressTV ✓✓✓✓✓✓✓

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV

Table 1-1

Available Satellite Pairs

- North America

(North American LNB required)

Astra 1 ✓✓ ✓✓

Astra 2N ✓✓

Astra 2S ✓✓

Hispasat

Hotbird ✓✓ ✓ ✓

Sirius ✓✓✓

Thor ✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

Introduction

54-0150-01 5

1.2 TracVision 4 Components

Your TracVision 4 system includes the following components:

Antenna Unit

The antenna unit houses the antenna positioning mechanism, low

noise block (LNB), power supply, and control elements within a

molded ABS radome. Weathertight connectors on the bottom of

the baseplate join the power, signal, and control cabling from

belowdecks units.

Switchplate

The switchplate controls power to the antenna via the On/Off

switch. It also provides a DB9 maintenance port for connecting a

computer or TV/SAT Switch for changing satellites and

configuring the system.

Integrated Receiver Decoder (IRD)

(Satellite TV Receiver)

The IRD (purchased separately) receives satellite signals from the

antenna unit for signal processing and channel selection, and

sends the signals to the TV set for viewing. Please refer to the

user’s manual provided with your selected IRD for complete

operating instructions.

Using Your TracVision 4

54-0150-01 7

2 – Using Your

TracVision 4

This section explains everything you need to know to operate your

TracVision 4 system. Antenna unit initialization and satellite acquisition

are automatic, making the system very easy to use.

Contents

2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2.3 Changing Channels and Switching to the Second Satellite . . . . . . . . .11

2.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

2.5 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using Your TracVision 4

54-0150-01 9

2.1 Receiving Satellite Signals

For TracVision 4 to receive satellite TV signals, the antenna must

have a clear line of sight to the satellite. If you only receive

intermittent signals or the antenna cannot find the satellite, check

around your vessel for any objects that could be blocking the

signal, such as other vessels, trees, buildings, other onboard

equipment, etc.

You must also be located within the selected satellite’s coverage

area in order to receive its signal. Refer to your satellite television

service manual to check the viable coverage area. For your

convenience, KVH provides links to several web sites that offer satellite

coverage information. Simply go to our web site at: www.kvh.com/

footprint.

TracVision

Figure 2-1

Be Aware of Objects that Might

Block the Satellite Signals

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