Toshiba Strata AirLink DK16 Bedienungsanleitung

Issue 1, March 1993

STRATA DK ADD-ON MODULE / DSS CONSOLE

Release 1

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ADD-ON MODULE

AND

DIRECT STATION SELECTION CONSOLE

USER GUIDE

STRATA DK ADD-ON MODULE / DSS CONSOLE

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Toshiba America Information Systems, Inc. reserves the right to change any of this information including, but

not limited to, product characteristics and operating specifications, without prior notice.

Table of Contents

STRATA DK ADD-ON MODULE / DSS CONSOLE TABLE OF CONTENTS

SUBJECT PAGE

INTRODUCTION

General Description.......................................................................................................... iii

Add-on Module (ADM)—Strata DK8 and DK16 ........................................................... iii

Direct Station Selection (DSS) Button—Strata DK16 Only.......................................... iii

Organization ..................................................................................................................... iii

How to Use This Guide..................................................................................................... iv

CHAPTER 1ADD-ON MODULE ............................................................................................................... 1-1

Feature Buttons................................................................................................................ 1-2

Button LED Indications..................................................................................................... 1-2

Calling a Station................................................................................................................ 1-2

Transfer To An Idle Station............................................................................................... 1-3

Call Transfer With Camp-on ............................................................................................. 1-3

Speed Dial ....................................................................................................................... 1-4

All Call Page and Night Transfer ...................................................................................... 1-4

CHAPTER 2DSS CONSOLE.................................................................................................................... 2-1

Feature Buttons................................................................................................................ 2-2

DSS Console LED Indications.......................................................................................... 2-2

DSS Button Operation...................................................................................................... 2-2

All Call Page .................................................................................................................... 2-3

Call Answering (CO Line or Intercom).............................................................................. 2-4

DSS Console Call Forward Override................................................................................ 2-4

Night Transfer................................................................................................................... 2-4

Date/Time/Day Adjustment............................................................................................... 2-5

Date Setting.................................................................................................................. 2-5

Time Setting ................................................................................................................ 2-6

Day of the Week Setting............................................................................................... 2-6

FIGURE LIST

FIGURE TITLE PAGE

I-1 Sample Page ........................................................................................................................ v

1-1 STRATA DK8 and DK16 Add-on Module Button Assignments............................................. 1-1

2-1 STRATA DK16 Initialized DSS Console Button Assignments............................................... 2-1

This page intentionally left blank.

STRATA DK ADD-ON MODULE / DSS CONSOLE TABLE OF CONTENTS

Introduction

STRATA DK ADD-ON MODULE / DSS CONSOLE INTRODUCTION

iii

GENERAL DESCRIPTION

The Add-on Module (ADM) for Strata DK8 and DK16, and the Direct

Station Selection (DSS) console for Strata DK16 enable you to process a

heavy load of calls quickly and efficiently.

ADD-ON MODULE (ADM)—STRATA DK8 AND DK16

The ADM attaches to a 2000-series Digital Telephone to provide the

following: For Strata DK8, it provides 10 DSS buttons, eight Speed Dial

buttons, a Night Transfer button, and an All Call Page button. For Strata

DK16, it provides 20 Direct Station Selection (DSS) buttons. With a DSS

button, you can call a station or transfer outside calls to stations with just

the push of a button. Each DSS button is associated with a particular

station and has an LED which indicates whether the station is busy or

idle.

DIRECT STATION SELECTION (DSS) CONSOLE—STRATA DK16 ONLY

The DSS console operates alongside a digital telephone (2000 or 1000

series), or an electronic telephone for a dedicated answering position.

The DSS console has 60 buttons which allow immediate access to

features frequently used by an attendant. In addition to having DSS

buttons (like the ADM does), the DSS console may have CO line buttons,

Speed Dial buttons, an All Call Page button, and a Night Transfer button.

ORGANIZATION

This user guide is divided into the following sections:

The Introduction provides a general description of the Strata DK8 and

DK16 ADM, and the DK16 DSS console. It also describes the

organization of this user guide and offers suggestions on how to use it.

Chapter 1, "Add-on Module," contains a description and operating

instructions for the ADM. The instructions explain how to access stations

with the DSS buttons that appear on the ADM (as well as on the DSS

console for Strata DK16). This chapter also provides an explanation of

the DSS button LEDs/indications.

Chapter 2, "DSS Console," applies only to the Strata DK16 and contains

operating procedures and an explanation of the LEDs/indications for the

DSS console. (The DSS buttons on the DSS console operate like the

DSS buttons on the ADM; so refer to Chapter 1 for DSS button operating

procedures.)

HOW TO USE THIS GUIDE

Your DSS console's features are determined by assignments made in

system programming. Your system administrator can provide details on

DSS console button function assignments. Once you are aware of the

features that are available to you, review each feature’s description and

operational procedure contained in this guide.

To assist you in achieving greater performance efficiency, the information

in this user guide is divided into distinct areas of content. Instructions for

various procedures are referred to as Action Text and appear in the left-

hand column of the page. Instructions appear in numerical sequence,

enabling you to quickly perform a specific task. More detailed

descriptions of these procedures, or explanations of their effects, are

located in the right-hand column. Figure I-1 shows you the structure

followed for each feature.

It is recommended that you first read the user guide for your particular

type of telephone. Once you understand the telephone operation, the

terms in this user guide will be more clearly understood.

STRATA DK ADD-ON MODULE / DSS CONSOLE INTRODUCTION

ACTION TEXT

To Transfer an outside call to an

idle station:

1. Press the DSS button

corresponding to the station to

be called.

2. Announce the call. You do not

have to press any other

button.

3. Hang up to transfer the call.

To transfer an outside call to a

busy station:

1. Press the DSS button

corresponding to the busy

station to be called.

TRANSFER TO AN IDLE STATION

You can transfer outside calls to an idle station.

The outside line is placed on hold automatically. The Line LED will flash

green at double the on-hold rate, and the DSS LED will flash green.

You will hear a single ring tone (This procedure is written for the Voice

First signaling mode; if using the Tone signaling mode instead, you would

hear successive ring tones.)

With Tone signaling, you would have to wait for the called station to

answer before announcing the call.

The outside line will ring the called station when you hang up. While the

called station is ringing, the DSS LED will become steady red, and the

Line LED will flash green at the on-hold rate.

When the called station answers the call, the DSS LED will stay steady

red, and the Line LED will become steady red.

NOTE:

If the called station does not answer your call in Step 2, you can still

transfer the call by hanging up; If the station does not answer before a

period set in system programming, the outside line will recall you.

CALL TRANSFER WITH CAMP-ON

You can transfer an outside call to a busy station. Even though the LED

of the DSS button associated with the busy station will be red before you

try to transfer the call, use the DSS button to transfer the call.

You will hear a busy tone. The outside line will be placed on hold

automatically. The Line LED will flash green at double the on-hold rate,

and the DSS LED will remain steady red.

STRATA DK ADD-ON MODULE/DSS CONSOLE ADD-ON MODULE

1-2

SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A

PROCEDURE ARE NUMBERED AND ENTERED IN

THE LEFT-HAND COLUMN.

RESULTS OR

DETAILS

EXPLANATIONS

OR DETAILS OF

THE ACTION TEXT.

CHAPTER TITLES

FIRST LEVEL

HEADINGS

NOTES AND

WARNING

MESSAGES

Figure I-1

Sample Page

Chapter 1

STRATA DK ADD-ON MODULE / DSS CONSOLE ADD-ON MODULE

1-1

ADD-ON MODULE

This chapter provides operating procedures and information for the Add-

on Module (ADM), model DADM2020, when it is attached to a digital

2000-series telephone operating with a Strata DK8 or DK16 system.

Figure 1-1 shows an illustration of the Strata DK8 and DK16 ADM button

assignments. The Strata DK16 DSS button assignments are fixed and

cannot be changed. The Strata DK8 button assignments for the following

are also fixed and cannot be changed: DSS (10-19), Speed Dial (SD10 ~

17), All Call Page, and Night Transfer button.

SD 17

SD 16

SD 15

SD 14

SD 13

SD 12

SD 11

SD 10

Night

Transfer

All Call

Page

DK8 ADD-ON MODULE DK16 ADD-ON MODULE

Figure 1-1

Strata DK8 and DK16 Add-on Module Button Assignments

FEATURE BUTTONS

For the Strata DK8 ADM, the Night Transfer button places the system in

the Night mode, the All Call Page button accesses All Call Page, and the

eight personal Speed Dial buttons provide one touch dialing of frequently

used telephone numbers or feature access codes.

DSS buttons are used to call a station or transfer an outside call to a

station. A label identifies the station associated with each DSS button.

The ADM for Strata DK16 is equipped with 20 Direct Station Selection

(DSS) buttons. Each button has a label that identifies the station that is

associated with the button. Only DSS buttons can appear on the Strata

DK16 ADM.

BUTTON LED INDICATIONS

A DSS button LED on the ADM will be green and flashing when calling

or transferring an outside call to a station. (If calling a station, the LED

will turn red and steady when the called station answers; if transferring to

a station, the LED will turn red and steady when you hang up to complete

the transfer.)

CALLING A STATION

To call a station with a DSS button, only press the button associated with

the station—Do not press the Intercom button on your telephone. A

station call with a DSS button can be made on-hook or off-hook, and with

Voice First signaling or Tone signaling. After pressing the button, treat the

call like any other station call made with a digital or electronic telephone.

Each DSS button has an LED which indicates whether the associated

station is idle or busy. The LED will be lit and red if the station is busy

and not lit if idle.

STRATA DK ADD-ON MODULE / DSS CONSOLE ADD-ON MODULE

1-2

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