VeriFone MX 900 Series Bedienungsanleitung

DRAFT

MX 900 Series

Installation Guide

DRAFT

MX 900 Series Installation Guide

Part Number SPC132-022-01-A, Revision A

March 1, 2012

VeriFone®, Inc.

2099 Gateway Place

Suite 600

San Jose, CA 95110

Telephone: 408-232-7800

http://www.verifone.com

Printed in the United States of America.

No part of this publication covered by the copyrights herein may be reproduced or copied in

any form or by any means — graphic, electronic, or mechanical, including photocopying,

taping, or information storage and retrieval systems — without written permission of the

publisher.

The contents of this document and all features and specifications are subject to change

without notice. The information contained herein does not represent a commitment on the

part of VeriFone, Inc.

Publications are not stocked at the address given above. Requests for VeriFone publications

should be made to your VeriFone representative.

VeriFone, the VeriFone logo, and Ruby SuperSystem are registered trademarks of VeriFone, Inc.

Sapphire, Topaz, HPV-20, Ruby Manager, Everest, EASY ID, Electronic Journal On-site, and Ruby

Card are trademarks of VeriFone, Inc. in the U.S. and/or other countries. All other trademarks

or brand names are the properties of their respective holders.

DRAFT

March 1, 2012

Contents

1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . 1

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Document Organization . . . . . . . . . . . . . . . . . . . . . . . 1

Modifications to this document . . . . . . . . . . . . . . . . . . . . 1

Acronyms, Abbreviations, and Definitions . . . . . . . . . . . . . 2

2. Hardware Installation . . . . . . . . . . . . . . . . . . . 3

Installing the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

To unpack the shipping carton. . . . . . . . . . . . . . . . . . . . . 3

Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Stand Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Wall Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PIN Protection Measures . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing Optional Components . . . . . . . . . . . . . . . . . . . . 8

Installing Countertop Wedge. . . . . . . . . . . . . . . . . . . . 8

Removing or Installing the I/O Module . . . . . . . . . . . . . 9

Installing MSAM or SD Cards . . . . . . . . . . . . . . . . . . . 10

Installing the Stylus and Holster . . . . . . . . . . . . . . . . 14

Removing the Privacy Shield . . . . . . . . . . . . . . . . . . . 16

Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . . 17

I/O Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Multiport Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting ECR in Tailgate Mode. . . . . . . . . . . . . . . . 20

Connecting to a Host PC. . . . . . . . . . . . . . . . . . . . . . 21

Connecting to the Ethernet LAN . . . . . . . . . . . . . . . . 21

Connecting to USB Host or Hub . . . . . . . . . . . . . . . . . 21

Powering up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the I/O Module. . . . . . . . . . . . . . . . . . . . . . . . 22

Using the Multiport Cable. . . . . . . . . . . . . . . . . . . . . 23

Calibrate Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . 24

3. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 25

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ii MX 900 Series Installation Guide

March 1, 2012

Cleaning the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cleaning the Display Screen . . . . . . . . . . . . . . . . . . . . . . 25

Magnetic Stripe Cleaner. . . . . . . . . . . . . . . . . . . . . . . . . 25

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4. Terminal Specifications. . . . . . . . . . . . . . . . . . 27

Terminal Specifications. . . . . . . . . . . . . . . . . . . . . . . . . 27

DRAFT

March 1, 2012

1 INTRODUCTION

This installation guide is your primary source of information for setting up and

installing the MX 900 Series terminals, the MX 915™and MX 925™.

Intended Audience

This guide is useful for anyone installing and configuring the MX 900 Series

terminals. A basic description of terminal features is also provided.

Document Organization

The following chapters are included:

Chapter 1, Introduction, explains the Intended Audience, Document

Organization, and common acronyms, abbreviations, and definitions used.

Chapter 2, Installation, explains how to install the MX 900 Series terminals.

Chapter 3, Maintenance, explains how to maintain your MX 900 Series terminals.

Chapter 4, Specifications, provides information on power, environment, and

dimensions of the hardware.

Modifications to this document

This document may be changed or extended to include new product

requirements.

DRAFT

2MX 900 Series Installation Guide

March 1, 2012

Acronyms, Abbreviations, and Definitions

The following table describes the common acronyms, abbreviations, and

definitions used:

Convention Meaning

BFI Buffer Flush Interval

bps bits per second

CRC Cyclic Redundancy Check

FA File Authentication

Firmware Software in FLASH/ROM

FTP File Transfer Protocol

GISKE Global Interoperable Secure Key Exchange

iPKG The Itsy Package Management System

IPP Internal PIN Pad

ISR Interrupt Service Routine

JFFS2 Journaling Flash File System

KLK VSS Key Loading Key

KSN Key Serial Number

KVC Key Verification Code

LED Light Emitting Diode

MS Master Session

MSR Magnetic Stripe Reader

NFS Network File System

OSS Open Sound System

PED PIN Entry Device

PEK PIN Encryption Key

RFCR RF Card Reader

RRT Receive Record Threshold

RTC Real-time Clock

SAM Security Access Module

VRK VeriShield Remote Key

VSS VeriShield Security Scripts

DRAFT

March 1, 2012

2 HARDWARE INSTALLATION

This chapter describes the MX 900 Series installation procedures and includes

connection examples.

Installing the Device

This section presents installation guidelines for the MX 900 Series terminal.

Unpacking

Open the shipping carton and carefully inspect the contents for possible

tampering or shipping damage.

Warning:Do not use a damaged terminal.

To unpack the shipping carton

1. With the shipping carton right side up, open the top and remove all items

from the carton:

– Terminal unit

– Power pack (Separate Packaging)

–Bergretainer

2. Remove the protective plastic wrap from the display and other

components.

Berg Retainer

Power Pack

(Separate Carton)

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4MX 900 Series Installation Guide

March 1, 2012

3. Place the components on a table or countertop.

4. Save the shipping cartons and packing material for repacking or moving

in the future.

Selecting a Location

Warning:The MX 900 Series terminal is designed for indoor use only.

Use the following guidelines to select a location for the MX 900 Series terminal.

1. Select a location for the terminal that offers adequate ventilation and

protection and is convenient for the user and merchant.

2. Place the MX 900 Series terminal on a flat surface, such as a table or

countertop, or mount it on a mounting stand supplied by VeriFone. Avoid

areas with:

– Excessive heat or dust

– Oil or moisture

– Devices that cause excessive voltage fluctuations or electrical noise,

such as air conditioners, fans, electric motors, neon signs, or high-

frequency security devices must be no closer than 24 inches

– Direct sunlight or objects that radiate heat

Note: Interference Sources:

Special care is required when mounting the MX 900 Series

terminal in sites that utilize anti-theft devices positioned at

doorways or surface mounted deactivator pads. Devices of this

type, such as Sensormatic brand devices, generate strong

electromagnetic fields which may interfere with MX 900 Series

terminals. Always select mounting locations at least 6 feet from

doorway units and at least 18 inches from surface mounted

deactivator pads.

Note: Mounting Considerations:

VeriFone recommends the use of an approved stand for all

mounting situations. Position the terminal conveniently in

relation to power, ECR and LAN connections. Ensure the MX 900

Series terminal is located in a manner that allows customers to

swipe their magnetic cards or insert their Smart Cards in a

smooth and comfortable motion without encountering

obstructions. If the unit will be swiveled during normal operation,

VeriFone requires the use of an approved swivel stand. The stand

must limit the swivel to 180 degrees to prevent twisting and

damage to the MX 900 Series cable. After mounting, verify all

cables move freely and do not twist when the unit is rotated

throughout its range of motion.

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