VeriFone T650p Bedienungsanleitung

WWW.TILLPAYMENTS.COM

Verifone

T650p

INTEGRATED POINT OF SALE TERMINAL

Quick

Reference

Guide

2 Quick reference guide

FOR VERIFONE T650P TERMINAL

3 Quick reference guide

Get to know

your terminal

Contactless

reader

Paper roll

cover

Power/Accessibility

mode button

Volume button

Navigation keys

Card insert

Card swipe

USB-C charging port

Notication bar

On the terminal screen, swipe down and press and hold the wi icon

Toggle ‘on’ wi and select desired network

Enter password and tap ‘connect’

Getting Started

4 Quick reference guide

Connecting to WiFi

If the ‘aeroplane mode’ message is displayed on the device, you can turn off aeroplane mode

by swiping down from the top of the terminal screen

Swipe left and press the areoplane mode icon to switch it off

Turn off aeroplane mode

Installing & Ordering Paper Rolls

STEP 1

STEP 2

Hold both sides of the paper door, which is on the upper corner of

the device and open the paper door by pulling outside. Remove any

partial roll of paper in the tray.

Loosen the glued leading edge of the new paper roll or remove the

protective strip. Unwind the paper roll past any glue residue. Hold the

roll so that paper feeds from the top of the roll. Align the printer paper

to the tabs to the paper guides and hold the paper up when closing

the door.

STEP 3

With the printer paper extending outside, close the printer door by

swinging upward until the door clicks shut, allowing the printer paper

to extend outside the printer door.

To place order for receipt paper, please contact Till Payments Support at

[email protected].

Menus

5 Quick reference guide

To place order for receipt paper, please contact Till Payments Support at

[email protected].

6 Quick reference guide

Click on the screen to start transaction

On the keypad, enter the transaction amount and tap ‘next’

The terminal will provide options to choose the transaction type (card/other. Other will

initiate various transactions such as Purchase + Cashout, Refund etc)

The card payment screen will be presented and the customer will be prompted to insert,

swipe or tap their card

Once the payment is successful, a message will appear and the terminal will prompt to print

receipt

How to process a Transaction

7 Quick reference guide

Press MENU on the home screen, and press Transaction history

You will be presented with different ways to search transactions by type

Search by:

Last transaction: Displays the last transaction accepted on the terminal

Search by RRN: Ability to input RRN Number

Search by Card number

Search by Date: Calendar view of transactions. Ability to sort by start and end date

Transaction Search

8 Quick reference guide

Press ‘Menu’ and then press ‘Manage POS Pairing’

Press the plus (‘+’) button to begin the pairing process. This will enable the ‘Start Pairing’

screen to appear’

On your POS system, start up Spice and enter your Unique POS ID and the Payment Terminal

IP Address as displayed on the Till Pairing Screen e.g. 192.168.0.35. Press ‘Pair’. At the same

time, press ‘Start’ on the terminal screen

Spice will display pairing in process and will display pairing code

Terminal will display Pairing Code. If matched then press ‘Yes’

Terminal will display Pairing Successful. Press ‘Finish’

Spice will display that the T650p Payment Terminal is connected

T650p Payment Terminal connection status is green and displays that the Terminal is paired

to the correct POS

Pairing your terminal to the

Point of Sale (POS) system

9 Quick reference guide

Press ‘Menu’ and then press ‘Manage POS Pairing’

Select the POS that you wish to unpair by pressing the POS information

Press the Unpair Button

Conrm the intention to Unpair by pressing “Unpair”

Unpaired conrmed

Unairing your terminal from the

Point of Sale (POS) system

Unpairing the T650P Terminal is a capability that is used for removing the pairing of the Payment

Terminal to the Point of Sale System. This capability is used when a merchant wants to pair the

Payment Terminal to another Point of Sale System in their premises or when a terminal has lost

its pairing for various reasons including loss of communications or other technical reasons.

To unpair the Terminal from the POS system:

Trouble

Shooting

Hardware faults

Device does not start

Ensure that the device is plugged into a dedicated power source;

Check if the power cable connector is plugged in properly.

Device Display Does Not Show Correct/ Readable Info

If the device display does not show correct/readable info, please check all the cable

connections.

Transactions Fail to Process

Check the Magnetic Card Reader:

1. Perform a test transaction using one or more different magnetic stripe cards to ensure that

the problem is not a defective card;

2. Ensure that you are swiping the card properly;

3. Process a transaction manually using the keypad instead of the card reader. If the manual

transaction works, then the problem may be a defective card reader.

Blank Display

If the device display is dark, tap the screen with the stylus or your nger. If the unit was in

screen-saver mode, the screen will turn on when touched;

If the display does not show correct or readable information, then check all the cable

connections.

Keypad Does Not Respond

Check the device display. If it displays the wrong character or nothing at all when you press a

key, follow the steps outlined in Transactions Fail to Process below;

Refer to the user documentation for that application if pressing a function key does not perform

the expected action to ensure you are entering correct data correctly.

Software faults

Check the Smart Card Reader

1. Perform a test transaction using several different smart cards to ensure the problem is not

a defective card.

2. Ensure that the card is inserted correctly.

3. Ensure that the MSAM cards are properly inserted in the slots and are properly secured.

10 Quick reference guide

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