Xerox Phaser 8400 Bedienungsanleitung

Phaser® 8400/8500/8550 Color

Printer

Service Manual

Warning

The following servicing instructions are for use by qualified service

personnel only. To avoid personal injury, do not perform any servicing other

than that contained in the operating instructions, unless you are qualified to

do so.

December, 2005

721P58550

http://printer1.blogspot.com

without permission of Xerox Corporation.

allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated

from the software programs which are displayed on the screen such as styles, templates, icons, screen

displays, looks, etc.

XEROX®, The Document Company®, the digital X®, CentreWare®, FinePoint™,infoSMART®,Made For

Each Other®, PagePack™, Phaser®, PhaserSMART®, TekColor™, and Walk-Up™ are trademarks of Xerox

Corporation in the United States and/or other countries.

Acrobat®, Adobe®Reader®, Adobe Type Manager®, ATM™, Illustrator®, PageMaker®, Photoshop®,

PostScript®, Adobe Brilliant®Screens, Adobe Garamond®, Adobe Jenson™, Birch®, Carta®,

IntelliSelect®, Mythos®, Quake®, and Tekton®are trademarks of Adobe Systems Incorporated in the

United States and/or other countries.

Apple®, AppleTalk®, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, TrueType®, Apple

Chancery®, Chicago®, Geneva®, Monaco®, New York® , and QuickDraw®are trademarks of Apple

Computer, Inc. in the United States and/or other countries.

HP-GL®, HP-UX®, and PCL®are trademarks of Hewlett-Packard Corporation in the United States and/or

other countries.

IBM®and AIX®are trademarks of International Business Machines Corporation in the United States and/

or other countries.

Windows®, Windows NT®, Windows Server™, and Wingdings®are trademarks of Microsoft Corporation

in the United States and/or other countries.

Novell®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print

Services™are trademarks of Novell, Incorporated in the United States and/or other countries.

SunSM, Sun Microsystems™, and Solaris®are trademarks of Sun Microsystems, Incorporated in the United

States and/or other countries.

SWOP® is a trademark of SWOP, Inc.

UNIX®is a trademark in the United States and other countries, licensed exclusively through X/Open

Company Limited.

As an ENERGY STAR®partner, Xerox Corporation has determined that this product with an ES Option

meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered

U.S. marks.

PANTONE®Colors generated may not match PANTONE-identified standards. Consult current PANTONE

Publications for accurate color. PANTONE®and other Pantone, Inc. trademarks are the property of

Pantone, Inc. © Pantone, Inc., 2000.

Service Manual i

User Safety Summary

Terms in Manual

Caution

Conditions that can result in damage to the product.

arn

Conditions that can result in personal injury or loss of life.

Power source: For 110 VAC printers, do not apply more than 130 volts RMS

between the supply conductors or between either supply conductor and ground. Use

only the specified power cord and connector. For 220 VAC printers, do not apply

more than 250 volts RMS between the supply conductors or between either supply

conductor and ground. Use only the specified power cord and connector. Refer to a

qualified service technician for changes to the cord or connector.

Operation of product: Avoid electric shock by contacting a qualified service

technician to replace fuses inside the product. Do not operate without the covers and

panels properly installed. Do not operate in an atmosphere of explosive gases.

arn

Turning the power off using the On/Off switch does not de-energize the

printer. You must remove the power cord to disconnect the printer from the

mains. Keep the power cord accessible for removal in case of an emergency.

Safety instructions: Read all installation instructions carefully before you plug the

product into a power source.

Terms on Product

arn

A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property

including the product itself.

arn

Personal injury hazard exists in the area where you see the sign.

Care of product: Disconnect the power plug by pulling the plug, not the cord.

Disconnect the power plug if the power cord or plug is frayed or otherwise damaged,

if you spill anything into the case, if product is exposed to any excess moisture, if

product is dropped or damaged, if you suspect that the product needs servicing or

repair, and whenever you clean the product.

ii Phaser 8400/8500/8550 Color Printer

Ground the product: Plug the three-wire power cord (with grounding prong) into

grounded AC outlets only. If necessary, contact a licensed electrician to install a

properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING: If the product loses the ground connection, usage of knobs and controls

(and other conductive parts) can cause an electrical shock. Electrical product may be

hazardous if misused.

Service Safety Summary

For qualified service personnel only: Refer also to the preceding Users Safety

Summary.

Do not service alone: Do not perform internal service or adjustment of this

product unless another person capable of rendering first aid or resuscitation is present.

Use care when servicing with power on: Dangerous voltages may exist at

several points in this product. To avoid personal injury, do not touch exposed

connections and components while power is on.

Disconnect power before removing the power supply shield, soldering, or replacing

components.

Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces, and

other metallic objects could come into contact with dangerous voltages and currents.

Power source: This product is intended to operate from a power source that will not

apply more than 250 volts rms between the supply conductors or between either

supply conductor and ground. A protective ground connection by way of the

grounding conductor in the power cord is essential for safe operation.

Service Manual iii

Regulatory Specifications

United States

Xerox has tested this product to electromagnetic emission and immunity standards.

These standards are designed to mitigate interference caused or received by this

product in a typical office environment.

United States (FCC Regulations)

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy.

If it is not installed and used in accordance with these instructions, it may cause

harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■Reorient or relocate the receiver.

■Increase the separation between the equipment and receiver.

■Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

■Consult the dealer or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Xerox could void the user's

authority to operate the equipment. To ensure compliance with Part 15 of the FCC

rules, use shielded interface cables.

Canada (Regulations)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union (Declaration of Conformity)

Xerox Corporation declares, under our sole responsibility, that the product to which

this declaration relates is in conformity with the following standards and other

normative documents:

iv Phaser 8400/8500/8550 Color Printer

Low Voltage Directive 73/23/EEC as amended

Electromagnetic Compatibility Directive 89/336/EEC as amended

Radio & Telecommunications Terminal Equipment Directive 1999/5/EC

as amended

This product, if used properly in accordance with the user's instructions, is neither

dangerous for the consumer nor for the environment.

A signed copy of the Declaration of Conformity for this product can be obtained from

Xerox.

EN 60950:2000

EN 55022:1998+A1:2000 +A2:2003

EN 55024:1998+A1:2000 +A2:2003

EN 61000-3-2:2000

EN 61000-3-3:1995+A1:2000

EN 300 330-2 V1.1.1

EN 300 440-2 V1.1.1

EN 301 489-3 V1.3.1

Service Manual v

Electrostatic Discharge (ESD) Precautions

Some semiconductor components, and the respective sub-assemblies that contain

them, are vulnerable to damage by Electrostatic discharge (ESD). These components

include Integrated Circuits (ICs). Large-Scale Integrated circuits (LSIs), field-effect

transistors and other semiconductor chip components. The following techniques will

reduce the occurrence of component damage caused by static electricity.

Be sure the power is off to the chassis or circuit board, and observe all other safety

precautions.

■Immediately before handling any semiconductor components assemblies, drain

the electrostatic charge from your body. This can be accomplished by touching an

earth ground source or by wearing a wrist strap device connected to an earth

ground source. Wearing a wrist strap will also prevent accumulation of additional

bodily static charges. Be sure to remove the wrist strap before applying power to

the unit under test to avoid potential shock.

■After removing a static sensitivity assembly from its anti-static bag, place it on a

grounded conductive surface. If the anti-static bag is conductive, you may ground

the bag and use it as a conductive surface.

■Do not use freon-propelled chemicals. These can generate electrical charges

sufficient to damage some devices.

■Do not remove a replacement component or electrical sub-assembly from its

protective package until you are ready to install it.

■Immediately before removing the protective material from the leads of a

replacement device, touch the protective material to the chassis or circuit

assembly into which the device will be installed.

■Minimize body motions when handling unpacked replacement devices. Motion

such as your clothes brushing together, or lifting a foot from a carpeted floor can

generate enough static electricity to damage an electro-statically sensitive device.

■Handle IC’s and EPROM’s carefully to avoid bending pins.

■Pay attention to the direction of parts when mounting or inserting them on

Printed Circuit Boards (PCB’s).

Service Manual

Contents

User Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Regulatory Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Electrostatic Discharge (ESD) Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . v

1 General Information

Printer Introduction and Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Control Panel Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . . 1-5

Menu Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Parts of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Right Side View with Printer Interfaces. . . . . . . . . . . . . . . . . . . . . 1-7

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Routine Maintenance Items and Consumables. . . . . . . . . . . . . . . . . . . . . 1-9

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Physical Dimensions and Clearances . . . . . . . . . . . . . . . . . . . . . 1-10

Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Media and Tray Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

2 Theory of Operation

Main Printer Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printer Subsystem Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Process Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Media Path Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Ink Loader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Drum Maintenance System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Purge System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Drum Assembly And Transfix System . . . . . . . . . . . . . . . . . . . . 2-16

Electronics Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Print Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Drum Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Paper Pick for Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Paper Pick for Trays 2 - 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Transfixing and Exiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Phaser 8400/8500/8550 Color Printer

Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

Transfix and Print Speeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

Printer Self-Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33

Printhead Maintenance Cycle (Eliminate Light Stripes) . . . . . . . 2-33

Paper Preheater Cleaning (Remove Print Smears). . . . . . . . . . . 2-34

Transfix Roller Oiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34

Drum Cleaning - Chase Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34

Configuration Card Personality Parameters. . . . . . . . . . . . . . . . . . . . . . 2-35

3 Error Messages and Codes

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Power-Up Error Messages and LED Codes . . . . . . . . . . . . . . . . . . . . . . . 3-3

BIST Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

POST Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

PEST Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Fault Code Error Message Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 3-9

Fault Code Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Interpreting Fault Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

1,000.4x Error - 525-Sheet Feeder Faults . . . . . . . . . . . . . . . . . 3-10

2,0XX.4x Error - I/O Circuit Board Fault . . . . . . . . . . . . . . . . . . . 3-11

3,0XX.6x - IPC Program Faults . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

4,0XX.4x Errors - Process Control System Fault . . . . . . . . . . . . 3-13

5,0XX.4x Errors - Y-Axis Sub-System Fault . . . . . . . . . . . . . . . . 3-16

6,0XX.4x Errors - X-Axis Fault . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

7,0XX.4x Errors - Process Motor Gearbox Faults. . . . . . . . . . . . 3-19

8,0XX.xx Error - Wiper/Media Path Gearbox Faults . . . . . . . . . . 3-24

9,0XX.xx Errors - Ink Loader Faults . . . . . . . . . . . . . . . . . . . . . . 3-26

11,0XX.xx Errors - Electronics Module Interface Fault. . . . . . . . 3-27

13,0XX.xx Errors - Thermal Faults . . . . . . . . . . . . . . . . . . . . . . . 3-29

19,0XX.xx Errors - Printhead Calibration faults.. . . . . . . . . . . . . 3-36

31,0XX.4x Errors - Mechanical Initialization Jam. . . . . . . . . . . . 3-37

33,0XX.xx Errors - Tray Manager Device Faults . . . . . . . . . . . . . 3-39

34,0XX.xx Errors - Printhead NVRAM Faults . . . . . . . . . . . . . . . 3-39

36,000.40 Errors - Drum Maintenance Faults . . . . . . . . . . . . . . 3-40

37,0XX.xx Errors - PEST Faults . . . . . . . . . . . . . . . . . . . . . . . . . 3-41

Jam Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55

Jam Code Definition Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57

4 General Troubleshooting

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Hidden Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Service Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Service Diagnostics Mode Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Service Diagnostics Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Andere Handbücher für Phaser 8400

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere Xerox Drucker Handbücher

Xerox

Xerox Phaser 4510 Bedienungsanleitung

Xerox

Xerox 2135DX - Phaser Color Laser Printer Bedienungsanleitung

Xerox

Xerox DocuPrint 4635 IPS Series Administratorhandbuch

Xerox

Xerox Wide Format 6030 Bedienungsanleitung

Xerox

Xerox VersaLink C7000 Bedienungsanleitung

Xerox

Xerox C230 Bedienungsanleitung

Xerox

Xerox DocuPrint C55 Handbuch

Xerox

Xerox DocuColor 5000 Bedienungsanleitung

Xerox

Xerox Phaser 3250 Bedienungsanleitung

Xerox

Xerox 8560/SDN - Phaser Color Solid Ink Printer Bedienungsanleitung

Xerox

Xerox Xerox Phaser 6600 Leitfaden

Xerox

Xerox Phaser 8560 Bedienungsanleitung

Xerox

Xerox Phaser 6500 Bedienungsanleitung

Xerox

Xerox Phaser 5500 series Handbuch

Xerox

Xerox Phaser 7100 Bedienungsanleitung

Xerox

Xerox 6130N - Phaser Color Laser Printer Betriebsanleitung

Xerox

Xerox DocuColor 5252 Bedienungsanleitung

Xerox

Xerox Phaser 8500 Bedienungsanleitung

Xerox

Xerox Phaser 8400 Bedienungsanleitung

Xerox

Xerox Versant 3100 Press Bedienungsanleitung

Xerox

Xerox Phaser 6500 Betriebsanleitung

Xerox

Xerox Phaser 7100 Bedienungsanleitung

Xerox

Xerox 2101 Bedienungsanleitung

Xerox

Xerox WorkCentre 5330 Gebrauchsanweisung

Beliebte Drucker Handbücher anderer Marken

Canon

Canon i70 Series Bedienungsanleitung

Evolis

Evolis Elypso Bedienungsanleitung

Kyocera

Kyocera FS-9530DN Bedienungsanleitung

Canon

Canon LASER SHOT LBP-1210 Bedienungsanleitung

Samsung

Samsung BIXOLON SRP-350plusF Bedienungsanleitung

Canon

Canon PIXMA PRO-1 Series Bedienungsanleitung

Canon

Canon PIXMA G3560 Einrichtungshandbuch

Dell

Dell Color Laser Printer 2130cn Bedienungsanleitung

Tektronix

Tektronix Phaser 840 Bedienungsanleitung

Brother

Brother 1440 - HL B/W Laser Printer Kurzanleitung

Fuji Xerox

Fuji Xerox DocuPrint P375 dw Bedienungsanleitung

WOOSIM

WOOSIM PORTI-S30 Bedienungsanleitung

Olivetti

Olivetti PG L2140 Bedienungsanleitung

Konica Minolta

Konica Minolta bizhub 224e Bedienungsanleitung

Canon

Canon LBP113w Bedienungsanleitung

Canon

Canon PRO-500 Series Einrichtungshandbuch

Epson

Epson ET-7750 Betriebsanleitung

Lexmark

Lexmark Infoprint 1332 Bedienungsanleitung