Avaya 1000 Series Bedienungsanleitung

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500

Document status: Standard

Document version: 02.02

Document date: 4 February 2008

Sourced in Canada

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed

to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY

KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject

to change without notice.

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Contents

New in this release 13

Features 13

Other 13

Revision history 13

Subject 14

Structure 15

How to get help 17

Getting help from the Nortel Web site 17

Getting help over the telephone from a Nortel Solutions Center 17

Getting help from a specialist by using an Express Routing Code 17

Getting help through a Nortel distributor or reseller 18

Description 19

Contents 19

Introduction 19

Digital Signaling Processor daughterboards 20

Interworking 21

Applicable systems 21

System requirements 22

System conﬁgurations 22

Software delivery 24

Required packages 25

Fax/Modem pass through 25

Modem trafﬁc 26

Voice Gateway Media Cards 27

Media Card 32S 36

Reliable User Datagram Protocol 42

Secure Real-time Transport Protocol 43

Virtual superloops, Virtual TNs, and physical TNs 44

Licenses 44

Zones 46

Administration 46

Features 49

Contents 49

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

4Contents

Introduction 50

Live Dialpad 52

Diagnostics 53

Unicode support 53

Pop-up and USB keyboard support 54

IP Client cookies 54

e2dsetShow () 55

New IP Phone Types 55

Unique TN Types for existing IP Phones 56

Automatic IP Phone TN conversion (Flexible Registration) 57

Manual IP Phone TN conversion 58

Active Call Failover for IP Phones 58

DSP peg counter for CS 1000E systems 81

Enhanced UNIStim Firmware Download for IP Phones 81

Firmware download using UNIStim FTP 110

NAT Traversal feature 117

Corporate Directory 134

Personal Directory, Callers List, and Redial List 135

IP Call Recording 135

pbxLink connection failure detection 144

LD 117 STAT SERV 146

IP Phone support 149

IP Phone 2001 151

IP Phone 2002 151

IP Phone 2004 152

IP Phone 1210 154

IP Phone 1220 155

IP Phone 1230 156

IP Phone 1200 Series Key Expansion Module 157

IP Phone 2007 158

IP Audio Conference Phone 2033 159

IP Softphone 2050 160

Expansion Module for IP Softphone 2050 160

WLAN Handsets 2210/2211/2212 161

WLAN Handsets 6120/6140 162

IP Phone 1110 162

IP Phone 1120E 163

IP Phone 1140E 164

IP Phone 1150E 165

Expansion Module for IP Phone 1100 Series 166

Element Manager support 167

Call Statistics collection 168

Programmable line/DN feature keys (self-labeled) 177

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

Contents 5

Private Zone conﬁguration 178

Run-time conﬁguration changes 181

Network wide Virtual Ofﬁce 182

Bandwidth Management for Network wide Virtual Ofﬁce 185

Requirements 186

Branch Ofﬁce and Media Gateway 1000B 186

802.1Q support 187

Data Path Capture tool 190

IP Phone ﬁrmware 191

Graceful Disable 191

Hardware watchdog timer 192

Codecs 193

Set type checking and blocking 194

Enhanced Redundancy for IP Line nodes 195

Personal Directory, Callers List, and Redial List 199

Contents 199

Introduction 199

Personal Directory 201

Callers List 202

Redial List 204

IP Phone Application Server conﬁguration and administration 205

IP Phone Application Server database maintenance 208

Call Server conﬁguration 212

Password administration 213

Codecs 215

Contents 215

Introduction 215

Codec conﬁguration 217

Codec registration 219

Codec negotiation 222

Codec selection 224

Installation and conﬁguration summary 229

Contents 229

Introduction 229

Before you begin 229

Installation summary 229

Voice Gateway Media Card installation summary sheet 232

Installation and initial conﬁguration of an IP Telephony node 235

Contents 235

Introduction 235

Equipment considerations 236

Install the hardware components 236

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

6Contents

Initial conﬁguration of MC 32S card 251

Conﬁguring the Leader and Follower on the MC 32S 251

Initial conﬁguration of IP Line data 251

Conﬁgure the Expansion Module for IP Phone 1100 Series 265

Conﬁgure the IP Phone 1200 Series Key Expansion Module 267

Node election rules 271

Conﬁguration of IP Telephony nodes using Element Manager273

Contents 273

Introduction 273

Conﬁgure IP Line data using Element Manager 274

Change the login banner 279

Transfer node conﬁguration from Element Manager to the Voice Gateway Media

Cards 301

Upgrade the Voice Gateway Media Card software and IP Phone ﬁrmware 307

Download the current loadware and IP Phone ﬁrmware 309

Assemble and install an IP Phone 319

Change the default IPL CLI Shell password 319

Conﬁgure the IP Phone Installer Passwords 319

Import node conﬁguration from an existing node 320

IP Line administration 323

Contents 323

Introduction 323

IP Line feature administration 324

Password security 328

IP conﬁguration commands 344

TLAN network interface conﬁguration commands 345

Display the number of DSPs 346

Display IP Telephony node properties 346

Packet loss monitor 349

Transfer ﬁles using the CLI 350

Download the IP Line error log 352

Reset the Operational Measurements ﬁle 352

IP Line administration using Element Manager 353

Contents 353

Introduction 353

Element Manager administration procedures 353

View Trafﬁc reports 363

Backup and restore data 387

Update IP Telephony node properties 390

Update other node properties 409

Telnet to a Voice Gateway Media Card using Virtual Terminal 409

Check the Voice Gateway Channels 411

Setting the IP Phone Installer Password 412

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

Contents 7

IP Line administration using TM 3.1 417

Contents 417

Introduction 417

TM administration procedures 417

Back up and restore TM data 432

Add an IP Telephony node in TM by retrieving an existing node 432

IP Line CLI access using Telnet or local RS-232 maintenance port 435

Voice Gateway Media Card maintenance 437

Contents 437

Introduction 437

Faceplate maintenance display codes 437

System error messages 441

IP Line and IP Phone maintenance and diagnostics 446

IP Line CLI commands 455

Lamp Audit and Keep Alive functions 483

Voice Gateway Media Card self-tests 487

Troubleshoot a software load failure 487

Troubleshoot an IP Phone installation 490

Maintenance telephone 491

Replace the Media Card CompactFlash 491

Voice Gateway Media Card maintenance using Element

Manager 493

Contents 493

Introduction 493

Replace a Voice Gateway Media Card 493

Add another Voice Gateway Media Card 499

Access CLI commands from Element Manager 501

Access the CLI from Element Manager 513

Convert IP Trunk Cards to Voice Gateway Media Cards 515

Contents 515

Introduction 515

Before you begin 516

Convert the IP Trunk cards 516

Add the converted cards to an IP Telephony node 517

Appendix A NAT router requirements for NAT Traversal

feature 525

Contents 525

Description 525

Requirements 526

Natcheck output 528

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

8Contents

Appendix B I/O, maintenance, and extender cable description531

Contents 531

Introduction 531

NTMF94EA I/O cable 531

Connector pin assignments 532

NTAG81CA maintenance cable description 535

NTAG81BA maintenance extender cable 536

Replace the NT8D81BA cable with the NT8D1AA cable and install the NTCW84JW

special IPE ﬁlter 537

Appendix C Product integrity 541

Contents 541

Introduction 541

Reliability 541

Environmental speciﬁcations 542

Appendix D Subnet Mask Conversion from CIDR to Dotted

Decimal Format 545

Introduction 545

Appendix E Download IP Line ﬁles from Nortel Web site 547

Contents 547

Introduction 547

Download ﬁles from Nortel Web site 547

Appendix F Moving Voice Gateway Media Cards between

systems 549

Contents 549

Introduction 549

Reconﬁguring the Voice Gateway Media Card 549

Node has Leader conﬁgured 550

Node has no Leader conﬁgured 555

Upgrading the software 562

Index 565

Procedures

Procedure 1 Accessing Ethernet Diagnostics in Element Manager 100

Procedure 2 Accessing the uftpTurboMode command 105

Procedure 3 Accessing the uftpTurboModeShow command 106

Procedure 4 Accessing uftpTurboModeTimeoutSet command 107

Procedure 5 Accessing uftpAutoUpgradeTimeoutSet command 108

Procedure 6 Accessing the call log options 203

Procedure 7 Conﬁguring the IP Phone Application Server on a separate

Signaling Server 207

Procedure 8 Backing up the IP Phone Application Server database server

manually 209

Procedure 9 Performing a full database recovery 210

Procedure 10 Performing a selective database recovery 211

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

Contents 9

Procedure 11 Preinstallation and conﬁguration steps 230

Procedure 12 Installing the ITG-P 24-port line card 239

Procedure 13 Installing the CompactFlash card on the Media Card 241

Procedure 14 Installing the Media Card 242

Procedure 15 Replacing the existing I/O Panel Filter Connector 244

Procedure 16 Installing the NTMF94EA ELAN, TLAN, serial interface

cable 248

Procedure 17 Installing the Shielded 50-pin to Serial/ELAN/TLAN Adapter

onto the Media Card 250

Procedure 18 Conﬁguring the ELAN network interface IP address for the

active ELNK 252

Procedure 19 Viewing Element Manager for Zone Conﬁguration 255

Procedure 20 Using Element Manager to conﬁgure Voice Gateway

channels 257

Procedure 21 Conﬁguring a virtual Superloop in Element Manager 260

Procedure 22 Turning off browser caching in Internet Explorer 275

Procedure 23 Launching Element Manager 277

Procedure Changing the Element Manger logon banner 279

Procedure 24 Adding an IP Telephony node manually 280

Procedure 25 Conﬁguring SNMP trap destinations 284

Procedure 26 Conﬁguring DSP Proﬁle data 285

Procedure 27 Conﬁguring QoS 289

Procedure 28 Conﬁguring the Call Server ELAN network interface IP address

(Active ELNK), TLAN voice port, and routes 291

Procedure 29 Conﬁguring access to the ﬁle server 295

Procedure 30 Setting the loss plan for the UK 297

Procedure 31 Adding a card and conﬁguring Voice Gateway Media Card

properties 298

Procedure 32 Submitting and transferring the node information 300

Procedure 33 Conﬁguring the Leader IP address for a second or subsequent

node 302

Procedure 34 Transmitting node properties to Leader 304

Procedure 35 Conﬁguring the Follower cards 306

Procedure 36 Uploading loadware and ﬁrmware ﬁles 310

Procedure 37 Upgrading the card loadware 311

Procedure 38 Rebooting the Voice Gateway Media Card 312

Procedure 39 Re-enabling the Voice Gateway Media Card 313

Procedure 40 Upgrading the IP Phone ﬁrmware 314

Procedure 41 Importing node ﬁles 320

Procedure 42 Conﬁguring the Administrative IP Phone Installer

Password 339

Procedure 43 Conﬁguring the temporary IP Phone Installer Password 342

Procedure 44 Resetting the user name and password to default 343

Procedure 45 Retrieving the current OM ﬁle from the Voice Gateway Media

Card using Element Manager 354

Procedure 46 Viewing IP Line log ﬁles 386

Procedure 47 Backing up the Call Server data 388

Procedure 48 Restoring the Call Server data 390

Procedure 49 Updating the IP Telephony node properties 391

Procedure 50 Adding a Voice Gateway Media Card to the node 392

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

10 Contents

Procedure 51 Deleting a follower Voice Gateway Media Card from the

node 397

Procedure 52 Deleting the Leader Voice Gateway Media Card 399

Procedure 53 Changing the IP addresses of an IP Telephony node in Element

Manager 400

Procedure 54 Restarting a Voice Gateway Media Card at the CLI 407

Procedure 55 Restarting a Voice Gateway Media Card in Element

Manager 408

Procedure 56 Changing the IP address of the Leader card 409

Procedure 57 Accessing a Voice Gateway Media Card using Telnet 410

Procedure 58 Checking the Voice Gateway Channels 412

Procedure 59 Setting the administrative and temporary IP Phone Installer

Passwords 412

Procedure 60 Scheduling Reports 419

Procedure 61 Generating reports 421

Procedure 62 Opening an Operational Measurement (OM) report 422

Procedure 63 Retrieving the current OM ﬁle from the Voice Gateway Media

Card using TM 423

Procedure 64 Viewing IP Line info and error log 432

Procedure 65 Adding a node by retrieving an existing node 433

Procedure 66 Accessing a Voice Gateway Media Card using Telnet 436

Procedure 67 Troubleshooting an IP Phone installation 490

Procedure 68 Removing the CompactFlash 491

Procedure 69 Replacing a Follower Voice Gateway Media Card 494

Procedure 70 Replacing a Leader Voice Gateway Media Card 496

Procedure 71 Add another Voice Gateway Media Card to the system 499

Procedure Accessing CLI commands for the Media Card 32S 506

Procedure 72 Converting IP Trunk card to Voice Gateway Media Cards 516

Procedure 73 Adding the converted Voice Gateway Media Cards into an

existing IP Telephony node 518

Procedure 74 Importing all converted Voice Gateway Media Cards into a new

IP Telephony node 520

Procedure 75 Preventing ground loops 534

Procedure 76 Removing an NT8D81BA cable 539

Procedure 77 Installing an NTCW84JA ﬁlter and NT8D81AA cable 539

Procedure 78 Converting a subnet mask from CIDR format to dotted decimal

format 545

Procedure 79 Reconﬁguring a Voice Gateway Media Card running CS 1000

Release 4.5 or later (Follower on original system) 552

Procedure 80 Reconﬁguring a Voice Gateway Media Card running CS 1000

Release 4.5 or later (Leader in original system) 553

Procedure 81 Reconﬁguring a Voice Gateway Media Card running CS 1000

Release 4.0 or earlier (Leader or Follower) 554

Procedure 82 Reconﬁguring the ITG-P 24-port card running CS 1000

Release 4.5 or later (Leader or Follower) 556

Procedure 83 Reconﬁguring an ITG-P 24-port card running CS 1000 Release

4.0 (Leader or Follower) 557

Procedure 84 Reconﬁguring the Media Cards running CS 1000 Release 4.5

or later (Leader or Follower) 559

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

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