Avaya CS7000 Service-Handbuch

Avaya Meeting Exchange

CS7000 9.4 Suite Release

System Administrator Guide

04-600799

Issue 1

CS7000 9.4 Suite Release

January 2006

Notice

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http://www.avaya.com/support

CS7000 System Administrator Guide for Release 9.4 January 2006 3

Chapter 1: Introducing this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contents of this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Avaya Conference Management Server (CMS) . . . . . . . . . . . . . . . . . 11

Avaya Client Registration Server (CRS) . . . . . . . . . . . . . . . . . . . . . 12

Avaya Notifications Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avaya Template Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avaya Short Message Server Controller (SMS Controller) . . . . . . . . . . . 13

Avaya Data Services Client Application (DSCA). . . . . . . . . . . . . . . . . 14

Avaya Operator Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Avaya Demand PIN Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

New features in the Avaya CS7000 Conferencing Server. . . . . . . . . . . . . . 15

Additional reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 2: Introducing the Avaya Conference Management Server (CMS) . . . . . . 17

Introducing the CMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Finding CMS files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Starting CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Starting CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CMS applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 3: Administering the Avaya Conference Management Server (CMS). . . . . 23

Managing the CMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Viewing CMS version details . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Viewing system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

System status fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing details of a shelf, slot, or line . . . . . . . . . . . . . . . . . . . . . . 26

Updating details of a shelf, slot, trunk, or line. . . . . . . . . . . . . . . . . . 29

Viewing the database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Viewing conference configurations . . . . . . . . . . . . . . . . . . . . . 30

Viewing audio conferencing configurations . . . . . . . . . . . . . . . . . 31

Viewing Operator Console applications . . . . . . . . . . . . . . . . . . . 31

Vewing telephone configurations. . . . . . . . . . . . . . . . . . . . . . . 32

Viewing map configurations . . . . . . . . . . . . . . . . . . . . . . . . . 33

Updating recording settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing outgoing routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Outgoing routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Viewing outgoing routing settings . . . . . . . . . . . . . . . . . . . . . . 36

Editing outgoing routing settings . . . . . . . . . . . . . . . . . . . . . . 37

Managing DDI Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Viewing DDI tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contents

4CS7000 System Administrator Guide for Release 9.4 January 2006

Editing DDI tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Viewing ISF Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Managing IPDDI Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Viewing IPDDI tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Editing IPDDI tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Viewing Application Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Viewing Application Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Viewing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Viewing Serial Communications Information . . . . . . . . . . . . . . . . . . . . 43

Viewing the Number of Connected Consoles . . . . . . . . . . . . . . . . . . . . 45

Viewing the Audio Conferencing Status . . . . . . . . . . . . . . . . . . . . . . . 45

Shutting down Avaya CS7000 Conferencing Server . . . . . . . . . . . . . . . . 46

Chapter 4: Configuring the Avaya Conference Management Server (CMS) . . . . . . 47

Introducing CMS system configuration files. . . . . . . . . . . . . . . . . . . . . 48

Shelf configuration file (Acs.fil). . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Primary rate interface configuration file (Pri.fil) . . . . . . . . . . . . . . . . . . . 49

Cnf configuration file (Cnf.fil). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

LI3 configuration file (Li3.fil) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Intershelf links configuration file (Isl.fil) . . . . . . . . . . . . . . . . . . . . . . . 50

Routing configuration file (Routing.fil). . . . . . . . . . . . . . . . . . . . . . . . 50

Outgoing routing configuration file (Ogrouting.fil) . . . . . . . . . . . . . . . . . 50

Incoming DDI configuration file (Icddi.fil) . . . . . . . . . . . . . . . . . . . . . . 50

Conference configuration file (Conf.fil) . . . . . . . . . . . . . . . . . . . . . . . 51

Runtime options configuration file (Sysparm.fil) . . . . . . . . . . . . . . . . . . 51

Console configuration file (Cons.fil) . . . . . . . . . . . . . . . . . . . . . . . . . 55

EMS configuration file (Emi.fil) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Application recording configuration file (Aprec.fil) . . . . . . . . . . . . . . . . . 56

Call detail record configuration file (Cdr_ctrl.fil) . . . . . . . . . . . . . . . . . . 56

Hoot and holler configuration file (Hh.fil) . . . . . . . . . . . . . . . . . . . . . . 56

Hoot and holler conferee configuration file (Hhconferee.fil) . . . . . . . . . . . . 56

Mf.fil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Numbers configuration file (Numbers.fil) . . . . . . . . . . . . . . . . . . . . . . 57

Serial configuration file (Serial.fil) . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Synchronization configuration file (Sync.fil). . . . . . . . . . . . . . . . . . . . . 57

Internet protocol direct dial inward configuration file

(IPDDI.fil) and Voice Over Internet Protocol (VoIP). . . . . . . . . . . . . . . . . 58

Contents

CS7000 System Administrator Guide for Release 9.4 January 2006 5

Chapter 5: Introducing the Avaya Client Registration Server (CRS) . . . . . . . . . . 59

Chapter 6: Administering the Avaya Client Registration Server (CRS) . . . . . . . . 61

Starting the CRS Front End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Starting the CRS Front End . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Optional Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Reference Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Managing User Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Supervisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Creating a New User Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Searching for an Owner Name/Wholesaler. . . . . . . . . . . . . . . . . . 68

Editing an Existing User Login . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Deleting an Existing User Login . . . . . . . . . . . . . . . . . . . . . . . . . 70

Managing System Component Logins . . . . . . . . . . . . . . . . . . . . . . . . 71

Types of System Component . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

System Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Creating a new system component. . . . . . . . . . . . . . . . . . . . . . . . 72

Editing an existing system login . . . . . . . . . . . . . . . . . . . . . . . . . 73

Deleting an existing system login . . . . . . . . . . . . . . . . . . . . . . . . 74

Managing Wholesalers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Wholesaler Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Creating New Wholesalers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Editing Wholesalers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Deleting Wholesalers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Managing Resellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Reseller Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Creating New Resellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Editing Resellers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Deleting Resellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Managing Sales People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating a New Sales Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Editing an Existing Sales Contact . . . . . . . . . . . . . . . . . . . . . . . . 86

Deleting an Existing Sales Contact. . . . . . . . . . . . . . . . . . . . . . . . 86

Managing Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Any Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Adding a Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

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6CS7000 System Administrator Guide for Release 9.4 January 2006

Editing a Cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Deleting a Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Managing System Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Resource Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Creating a New Resource . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Editing an Existing Resource . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Deleting an Existing Resource . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Managing DDIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Configuring a DDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

DDI Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Creating a new DDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Creating a DDI for a Crisis Alert Conference. . . . . . . . . . . . . . . . . 99

Creating a DDI for a Meet Me Secure (CLI Validation) Conference. . . . . 100

Editing an existing DDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Deleting an existing DDI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Managing Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Creating a New Telephone Number . . . . . . . . . . . . . . . . . . . . . . . 103

Editing a Telephone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Deleting a Telephone Number . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Managing Time Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Time Zone Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Creating a New Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Editing an Existing Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Deleting an Existing Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . 109

Managing MultiSite Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Multisite Server Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configuring a new multisite server. . . . . . . . . . . . . . . . . . . . . . . . 110

Deleting an existing multisite server . . . . . . . . . . . . . . . . . . . . . . . 111

Chapter 7: Configuring System Parameters . . . . . . . . . . . . . . . . . . . . . . . 113

Redistributing System Resources Across Multiple Shelves . . . . . . . . . . . . 114

Sending Reminder Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Charging for a Cancelled Conference . . . . . . . . . . . . . . . . . . . . . . . . 114

Previewing Conference Details Before it Starts . . . . . . . . . . . . . . . . . . . 115

Retaining a Conference After Completion . . . . . . . . . . . . . . . . . . . . . . 115

Setting the Maximum Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Setting the Maximum Participant/Port Availability . . . . . . . . . . . . . . . . . 116

Setting the Maximum Number of Extension Periods . . . . . . . . . . . . . . . . 116

Reusing the Same DDI for Scheduled Conferences. . . . . . . . . . . . . . . . . 116

Contents

CS7000 System Administrator Guide for Release 9.4 January 2006 7

Setting the Minimum Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Setting the Minimum Number of Participants . . . . . . . . . . . . . . . . . . . . 117

Setting the Second Conference Ending Time Warning . . . . . . . . . . . . . . . 117

Opening a Conference Before it is Due to Begin . . . . . . . . . . . . . . . . . . 118

Setting the ‘Conference Yet to Begin’ Message Warning . . . . . . . . . . . . . . 118

Extending Conference Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Setting the First ‘Conference Ending’ Time Warning . . . . . . . . . . . . . . . . 119

Setting the Maximum Number of Conferences . . . . . . . . . . . . . . . . . . . 119

Booking Perpetual Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Setting Conference Reception Size . . . . . . . . . . . . . . . . . . . . . . . . . 121

Setting Account Number Length . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Setting AdHoc Account Number Length. . . . . . . . . . . . . . . . . . . . . . . 122

Setting PIN Code Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Enabling PIN Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Setting Up Sales Person as a Mandatory Field . . . . . . . . . . . . . . . . . . . 123

Configuring Field Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Chapter 8: Configuring the Bands Initialization File . . . . . . . . . . . . . . . . . . 125

Chapter 9: Introducing the Avaya Notification Subsystem . . . . . . . . . . . . . . . 149

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Starting the application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Operating the Notifications Subsystem . . . . . . . . . . . . . . . . . . . . . . . 151

Internal Fax Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

E-mail Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

E-mail Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Attachment settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Notification States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Setting the Application Font . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Setting the Application Font . . . . . . . . . . . . . . . . . . . . . . . . . 155

Deleting Faxes and E-mails . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Deleting Items By State . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Adding Faxes and E-mails . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Setting the Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Testing the Notifications Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . 162

Setting the Process Flags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Logging Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Viewing Logging Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Contents

8CS7000 System Administrator Guide for Release 9.4 January 2006

Playback Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Streaming Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Notifications Subsystem Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Notification Alert Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Excerpt from Broadcast.ini Alerts Settings . . . . . . . . . . . . . . . . . . . 167

Alerts Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Chapter 10: Configuring the Avaya Notifications Subsystem . . . . . . . . . . . . . 169

Configuration Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Example SMS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

File Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

File Template Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . 177

Template Name Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Alias Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

File Template Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Alias Control Character * and +. . . . . . . . . . . . . . . . . . . . . . . . . . 182

Attendance Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Fax Command Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Character Attribute Commands. . . . . . . . . . . . . . . . . . . . . . . . . . 186

Character Code Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

E-mail Command Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Example confirm1aa.txt template. . . . . . . . . . . . . . . . . . . . . . . 189

Customizing Fax Logos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Fax Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

TIFF Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Customizing Fax Logos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Converting to a TIFF Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Converting BMP to TIFF/F using TIFFKIT . . . . . . . . . . . . . . . . . . . . 193

Applying TIFF/F to Fax Template . . . . . . . . . . . . . . . . . . . . . . . . . 194

Chapter 11: Troubleshooting the Avaya Notifications Subsystem . . . . . . . . . . . 195

Fax Functionality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Import Utility Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Chapter 12: Administering the Avaya Template Editor . . . . . . . . . . . . . . . . . 197

Notification Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Installing Avaya Template Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Editing an Existing Set of Templates. . . . . . . . . . . . . . . . . . . . . . . . . 200

Editing a Single Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Contents

CS7000 System Administrator Guide for Release 9.4 January 2006 9

Chapter 13: Administering the Avaya SMS Controller . . . . . . . . . . . . . . . . . 207

The Short Message Service Controller. . . . . . . . . . . . . . . . . . . . . . . . 207

Installing the SMS Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Running SMS Test Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Configuring the SMS Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

An Example of a Logging File. . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Chapter 14: Administering the Avaya Data Services Client Application (DSCA) . . . 217

Directory Services Client Application . . . . . . . . . . . . . . . . . . . . . . . . 217

How it Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Installing DSCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Non-Cached Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Cached Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Demand Profile Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Chapter 15: Administering the Avaya Operator Console . . . . . . . . . . . . . . . . 227

Configuring Log on Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Disconnecting a Remote Operator Line . . . . . . . . . . . . . . . . . . . . . . . 228

Enabling the Display of a Substitute CLI for Operator Originated Calls. . . . . . 229

Configuring Multiple Operator Consoles on one Workstation . . . . . . . . . . . 230

Customizing the Operator Console Title Bar . . . . . . . . . . . . . . . . . . . . 232

Configuring Hoot and Holler Groups. . . . . . . . . . . . . . . . . . . . . . . . . 232

Defining Hoot and Holler Groups. . . . . . . . . . . . . . . . . . . . . . . . . 233

Configuring the Operator ini File . . . . . . . . . . . . . . . . . . . . . . . . . 234

Operator Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

New Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Customizing Operator Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Chapter 16: Administering the Avaya Client Registration Server (CRS) server interface241

Introducing the Client Registration Server. . . . . . . . . . . . . . . . . . . . . . 241

Server Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Trace menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Editing Trace Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

General Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Applications Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Viewing Logging Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Contents

10 CS7000 System Administrator Guide for Release 9.4 January 2006

Viewing Registration Server Details . . . . . . . . . . . . . . . . . . . . . . . 246

Shutting Down the Application . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Comms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

LogSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Chapter 17: Administering the Avaya Demand PIN Master . . . . . . . . . . . . . . . 251

Resource Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Client PIN Validation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

CLI Validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

CLI Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Branded DDIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Locked and Full Conferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Extending Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Time Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Demand.ini . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Andere Handbücher für CS7000

Inhaltsverzeichnis

Andere Avaya Server Handbücher

Avaya

Avaya Aura S8800 Bedienungsanleitung

Avaya

Avaya Configuring Avaya IP Office R8.0 Beilage

Avaya

Avaya CS 1000M SG Bedienungsanleitung

Avaya

Avaya S8700 Series Beilage

Avaya

Avaya Definity SI Bedienungsanleitung

Avaya

Avaya AG250 Handbuch

Avaya

Avaya S8500 Series Gebrauchs- und Pflegehandbuch

Avaya

Avaya S8 Series Bedienungsanleitung

Avaya

Avaya S8300 Series Bedienungsanleitung