Avaya S8500 Series Bedienungsanleitung

Installing and Configuring the

Avaya S8500 Media Server

Release 3.1

03-300143

Release 3.1

February 2006

Issue 4

Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.

DRAFT - December 21, 2005 - 11:11 AM

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Avaya Legal Page for Hardware Documentation, document number

03-600759.

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we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support.

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Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site: http://www.avaya.com/support.

Installing and Configuring the Avaya S8500 Media Server February 2006 3

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use this documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation: before going on site . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Verifying site readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Laptop preparation, software, and system information. . . . . . . . . . . . . 10

Copying files to the laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About ASG and the unique on-site password . . . . . . . . . . . . . . . . . . 11

Obtaining license and Avaya authentication files . . . . . . . . . . . . . . . . 12

Pre-installation: at the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

About the Server Availability Management Processor . . . . . . . . . . . . . . . 16

About SAMP functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About SAMP connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About SAMP software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

About media server port connections . . . . . . . . . . . . . . . . . . . . . . . . 18

S8500 port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About Modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About S8500 LSP mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

S8500 LSP License file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

High level overview of installation process . . . . . . . . . . . . . . . . . . . . . 25

Installing and cabling the media server complex . . . . . . . . . . . . . . . . 25

Installing Avaya Communication Manager. . . . . . . . . . . . . . . . . . . . 26

Installing Expanded Meet-me Conferencing . . . . . . . . . . . . . . . . . . . 26

Configuring the SAMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Translating the IPSI circuit packs . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing and cabling the media gateways . . . . . . . . . . . . . . . . . . . 27

Completing the installation administration . . . . . . . . . . . . . . . . . . . 27

Testing the finished installation . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2: SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuration of the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . 29

Default UPS IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Preparing to configure the SNMP module . . . . . . . . . . . . . . . . . . . . 30

Contents

4Installing and Configuring the Avaya S8500 Media Server February 2006

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . . 31

Setting selected traps (alarming) . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) . . . . . 35

Default IP addresses for Ethernet switch . . . . . . . . . . . . . . . . . . . . 36

Preparing to configure the Ethernet switch . . . . . . . . . . . . . . . . . . . 36

Configuring the Ethernet switch . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 3: Communication Manager Installation . . . . . . . . . . . . . . . . . . . . 39

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 39

Powering up the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Accessing the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring Telnet for Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . 40

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 41

Chapter 4: Media server configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 43

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 43

Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling Network Time Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Verifying RMB IP information . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing SAMP firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Verifying media server connection to the customer’s LAN (if provided) . . . . . 48

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Checking LED activity on the optional dual NIC. . . . . . . . . . . . . . . . . . . 51

Configuring the dual network interface card . . . . . . . . . . . . . . . . . . . . 53

Configuring the network interface card . . . . . . . . . . . . . . . . . . . . . 53

Testing connectivity to customer’s network . . . . . . . . . . . . . . . . . . 55

Chapter 5: IP interface translations . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Starting SAT terminal emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 58

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Enabling IPSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Adding the IPSI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents

Installing and Configuring the Avaya S8500 Media Server February 2006 5

Chapter 6: IP interface configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connecting to the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

IPSI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Programming the IPSI for DHCP addressing . . . . . . . . . . . . . . . . . . 64

Programming the IPSI for static addressing . . . . . . . . . . . . . . . . . 67

Setting the VLAN and diffserv parameters. . . . . . . . . . . . . . . . . . . . . . 70

Resetting the IPSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Verifying connectivity to media server . . . . . . . . . . . . . . . . . . . . . . . 72

Verifying that IPSIs are translated . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Upgrading the IPSI firmware version (if necessary) . . . . . . . . . . . . . . . . 72

Enabling control of IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Verifying license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 7: Install an S8500 Media Server as an LSP . . . . . . . . . . . . . . . . . . 75

Configuring the media server as an LSP . . . . . . . . . . . . . . . . . . . . . . 75

Administering the primary controller . . . . . . . . . . . . . . . . . . . . . . . . 77

Enabling license server capability on a media gateway . . . . . . . . . . . . . . 78

Installing and verifying the license on the new LSP . . . . . . . . . . . . . . . . 78

Opening the TCP ports on the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . 79

Resetting the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Verifying that the primary controller identifies the new LSP

and has sent the translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Readministering media gateways to point to the LSP . . . . . . . . . . . . . . . 81

Chapter 8: Post-installation administration . . . . . . . . . . . . . . . . . . . . . . . 83

Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting daylight savings time rules . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Verifying date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 87

Enabling alarms to INADS via modem . . . . . . . . . . . . . . . . . . . . . . . . 87

Enabling alarms to INADS via SNMP . . . . . . . . . . . . . . . . . . . . . . . . 88

Before leaving the site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Contents

6Installing and Configuring the Avaya S8500 Media Server February 2006

Chapter 9: Installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Testing the IPSI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

S8500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

C360 Avaya Ethernet switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 93

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

TN2312BP IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Accessing the server’s command line interface with SSH . . . . . . . . . . . . . 99

Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 101

Connecting to the media server remotely over the network . . . . . . . . . . . . 103

Connecting to the media server remotely over a modem . . . . . . . . . . . . . 103

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 104

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 104

Logins for Avaya technicians and Business Partners . . . . . . . . . . . . . . . 105

Configuring the network for Windows 2000/XP . . . . . . . . . . . . . . . . . . . 106

Setting browser options for Internet Explorer 6.0. . . . . . . . . . . . . . . . . . 107

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 109

Troubleshooting media server hardware installation . . . . . . . . . . . . . . . . 109

Troubleshooting configuring the media server hardware . . . . . . . . . . . . . 110

Troubleshooting the installation of license files and Avaya authentication files . 112

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Installing and Configuring the Avaya S8500 Media Server February 2006 7

Chapter 1: Introduction

These procedures are for installing Avaya Communication Manager and configuring a new

Avaya S8500 Media Server and associated components in an IP-connected port network

configuration.

To configure the media server, use the Avaya Installation Wizard. To configure gateways and

other hardware components, use two administration interfaces:

●Maintenance Web Interface

●Command line interface, directly through, secure shell (SSH), telnet, or a terminal

emulation program such as Avaya Native Configuration Manager.

You are not required to install the media server before the port networks (media gateways);

however, the license file allows only 30 minutes to "see" the administered and connected IP

Interface (IPSI) circuit packs.

The following information is included in this installation procedure:

●Pre-installation: before going on site on page 9

●Configuration of the SNMP modules in the UPS on page 29

●Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 35

●Media server configuration on page 43

●Configuring the dual network interface card on page 53

●IP interface translations on page 57

●IP interface configuration on page 63

●Post-installation administration on page 83

●Installation verification on page 89

●Media server access on page 99

●Installation troubleshooting on page 109

Audience

This documentation is for the following people tasked with installing and configuring the media

server components:

●Trained field installation and maintenance personnel

●Technical support personnel

●Authorized Business Partners

Chapter 1: Introduction

8Installing and Configuring the Avaya S8500 Media Server February 2006

How to use this documentation

Use this documentation as a guide to install and configure Avaya media servers. For

information about a particular task, use the index or table of contents to locate the page number

where the information is described.

The S8500 Media Server can be configured as a primary controller or as a Local Survivable

Processor (LSP). Most of the installation procedures are the same for these two configurations

but there are some differences. For an S8500 LSP:

●Skip the "IPSI translations" and "IPSI configuration" sections

●Complete the tasks in the "Install an S8500 as an LSP" section

For an overview of the installation process, see High level overview of installation process on

page 25.

Read Pre-installation: before going on site on page 9 first. This section lists the tasks that must

be completed before going to the installation site. Next, read Pre-installation: at the site on

page 13. This section lists the tasks that must be completed on site before beginning the

installation procedures.

Technical specifications for the hardware are described in Equipment specifications on page 14.

For the physical installation and cabling of the hardware, see the Quick Start for Hardware

Installation: Avaya S8500 Media Server (555-245-701). Use the remaining sections of this

document in the sequence they are presented. If certain components are not to be installed,

skip the procedures for those components. You install and configure the media server

components using information in the following sections:

●Configuration of the SNMP modules in the UPS on page 29

●Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 35

●Media server configuration on page 43

●Configuring the dual network interface card on page 53

●IP interface translations on page 57

Next, install the port networks and media gateways, using sections in the following documents:

●Installing the Avaya G650 Media Gateway (03-300144)

●Installation and Configuration for the Avaya G150 Media Gateway (03-300395)

●Quick Start for Hardware Installation: Avaya G350 Media Gateway (03-300148)

●Installation of the Avaya G350 Media Gateway (555-245-104)

●Quick Start for Hardware Installation: Avaya S8300 Media Server and Avaya G700 Media

Gateway (555-233-150)

●Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media

Server (555-234-100)

Program the IP interface using Chapter 6: IP interface configuration.

Pre-installation: before going on site

Installing and Configuring the Avaya S8500 Media Server February 2006 9

If you are installing an S8500 Media Server as an LSP, use Install an S8500 Media Server as an

LSP on page 75

Complete the installation using information in the following sections:

●Post-installation administration on page 83

●Installation verification on page 89

●Media server access on page 99

If problems occur during the installation, use Installation troubleshooting on page 109 to try to

resolve them.

Pre-installation: before going on site

This section describes the steps you need to take to before going to the installation site.

Documentation

Avaya recommends that you have the following documents on hand for the installation. These

are included on the Documentation for Avaya Communication Manager, Media Gateways and

Servers CD (03-300151).

●Quick Start for Hardware Installation: Avaya S8500 Media Server (555-245-701) — a quick

reference guide providing physical installation and connection information.

●Completed Electronic Preinstallation Worksheet — An Excel spreadsheet providing the

customer’s network information needed to use the Avaya Installation Wizard to configure

the control network components. Get from the Avaya project manager, Avaya software

technician, or customer network administrator. See the Avaya Installation Wizard Web site

(http://support.avaya.com/avayaiw) for the blank form.

●Avaya Server Availability Management Processor User Guide (03-300322) —

documentation providing information on administering the SAMP.

●Job Aid: Approved Grounds (555-245-772) — provides a description of all approved

grounds.

Chapter 1: Introduction

10 Installing and Configuring the Avaya S8500 Media Server February 2006

Verifying site readiness

Before going on site, make sure the customer has:

●adequate power

●19-in. (48-cm) 4-post data racks securely installed to EIA-310D (or equivalent) standards

and grounded

●a local area network set up and running

●a network administrator available the day of the installation

If you are staging the installation at a location other than the customer’s site, verify that you

have all the equipment by comparing the list of items ordered against the items in the boxes.

Your project manager can supply you with an inventory list. Do not rely solely on the packing

slips inside the boxes.

Laptop preparation, software, and system information

Verify that:

●The services laptop has the right hardware and software. See Connecting to the media

server directly on page 101 for the list of computer hardware and software specifications.

●Current Avaya Communications Manager translations are available for download.

●You have a completed Electronic Preinstallation Worksheet (EPW) on the services laptop.

See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw) for the

blank form.

The EPW provides customer system information, including:

IP addresses

Product IDs for the media server, remote maintenance board, and IA 770 if used

Avaya services telephone number for remote access over modem

Avaya services IP address for alarms through the network

●You have the current Communications Manager software update, if required, on your

services laptop

●You have current firmware, including for the media server BIOS. Check the Avaya Support

Web site (http://support.avaya.com), Download Software and Firmware, for the latest

software and firmware. Firmware for the IPSIs, C-LAN, MedPro, and VAL circuit packs are

on the software CD.

●You have License and Avaya authentication files on your services laptop.

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