EKSA E1000 Installationsanleitung

FAQ Quick Guide

Question or Setup Issue?

Read this quick guide and see if it help

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E1000

No sound / noise

from the microphone

Solution:

1. The mute button needs

to be pushed to the "ON"

side.

3. Please turn oﬀ other

microphones except our

products in the recording of

sound settings( suitable for

computer)

2. Do not turn the volume of

the remote control to the

minimum, otherwise the

microphone will not work.

A B C

Solution:

Headphone /microphone

sound is too low

1. The volume control knob of the remote control is

independent. The volume adjustment key is not

synchronized with the mobile phone, computer or other

devices. Please adjust the volume of the mobile phone,

computer or other devices.

Solution:

1. Open "Settings" in the main interface and ﬁnd the

"Peripheral Equipment" option.

2. Open the "Audio Device" inside.

3. Turn on the "Output to Headphones" checkbox for all

audio and keep the status of "Automatically Switch Output

Device", then make sure that the sound output to the headset

is "all audio" instead of "chat audio"

4. Make sure the HDMI output is selected in the sound output

settings.

5. Video tutorial:

https://www.youtube.com/watch?v=7Dov7PD4ndA

How to Fix

Microphone/Headset

on PS4®

[Plug in USB interface]

[Setting-device-output]

[Out put to headphones]

[All audio]

Solution:

How to set the sound

output on the PC/Mac?

For Windows PC/Laptop

Step 1:

1. Insert the USB headset plug into the USB port on the Laptop.

2. Open your ''Sound'' settings from ''Control Panel'' andselect

''Hardware and Sound'' and then select ''Sound''. (You can also

right-click your sound icon on the system tray and select

Playback devices).

Step 2:

In the Playback tab, select ''USB Audio Devices'' from the

list and click ''Set as Default Device''.

For Mac:

How to set the sound

output on the PC/Mac?

1. Insert the USB connector into the USB port on the Mac.

2. In "System Preferences", click on the“Sound" icon.

3. Click on the Input tab and select the“USB Audio Device" for default

sound input.

4. Click on the Output tab and select the“USB Audio Device"

for default sound output.

Please note that this headset doesn't need any driver for you

to enjoy 7.1 virtual surround sound. The headset comes with

7.1 virtual surround sound via the chip in the USB plug, plug

and play.

Solution:

How to enjoy the 7.1

surround sound?

Solution:

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