Fujitsu PRIMERGY CX400 M4 Bedienungsanleitung

Upgrade and Maintenance Manual - English

FUJITSU Server PRIMERGY CX400 M4

Server Enclosure

Upgrade and Maintenance Manual

Edition March 2018

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according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and

user-friendliness, this documentation was created to

meet the regulations of a quality management system

which complies with the requirements of the standard

DIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

–The contents of this manual may be revised without prior notice.

– Fujitsu assumes no liability for damages to third party copyrights or other rights arising

from the use of any information in this manual.

–No part of this manual may be reproduced in any form without the prior written

permission of Fujitsu.

Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of

Microsoft Corporation in the USA and other countries.

Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries

in the USA and other countries.

CX400 M4 Upgrade and Maintenance Manual

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this

product.

Carefully read the manual before using this product. Pay particular attention to

the accompanying manual "Safety Notes and Regulations" and ensure these

safety notes are understood before using the product. Keep this manual and the

manual "Safety Notes and Regulations" in a safe place for easy reference while

using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a

domestic environment this product may cause radio interference, in which case

the user may be required to take appropriate measures. VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board

assemblies and in the mouse and keyboard are limited-life components. Use of

these components beyond their operating life may result in electrolyte leakage

or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not

expected to be reached within the maintenance support period (5 years).

However, operating life may be reached more quickly if, for example, the

product is used in a hot environment. The customer shall bear the cost of

replacing replaceable components which have exceeded their operating life.

Note that these are only guidelines, and do not constitute a guarantee of

trouble-free operation during the maintenance support period.

High safety use

This product has been designed and manufactured to be used in commercial

and/or industrial areas as a server.

When used as visual display workplace, it must not be placed in the direct field

of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an

extremely high level of safety and carry a direct and serious risk of life or body

if such safety cannot be assured.

Upgrade and Maintenance Manual CX400 M4

These uses include control of nuclear reactions in nuclear power plants,

automatic airplane flight control, air traffic control, traffic control in mass

transport systems, medical devices for life support, and missile guidance

control in weapons systems (hereafter, "high safety use"). Customers should

not use this product for high safety use unless measures are in place for

ensuring the level of safety demanded of such use. Please consult the sales

staff of Fujitsu if intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply

caused by lightning. To prevent a momentary voltage drop, use of an AC

uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal

Computer issued by JEITA, the Japan Electronics and Information Technology

Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the

Foreign Exchange and Foreign Trade Control Law of Japan. Documents which

contain such technology should not be exported from Japan or transferred to

non-residents of Japan without first obtaining authorization in accordance with

the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for Japan: About SATA HDDs

The SATA version of this server supports HDDs with SATA / BC-SATA storage

interfaces. Please note that the usage and operation conditions differ

depending on the type of HDD used.

Please refer to the following internet address for further information on the

usage and operation conditions of each available type of HDD:

http://jp.fujitsu.com/platform/server/primergy/harddisk/

CX400 M4 Upgrade and Maintenance Manual

Version history

Issue number Reason for update

1.0 / March 2017 Initial release

1.1 / May 2017 Final version

1.2 / June 2017 Final version

1.3 / July 2017 Final version

2.0 / November 2017 Update version

3.0 / March 2018 Update version

Upgrade and Maintenance Manual CX400 M4

CX400 M4 Upgrade and Maintenance Manual

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 14

2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1 Classification of procedures . . . . . . . . . . . . . . . . . 16

2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 16

2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 17

2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 18

2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 19

2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 20

2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 21

2.4.1 Documents for the server enclosure . . . . . . . . . . . . . . . 22

2.4.2 Documents for the server nodes . . . . . . . . . . . . . . . . . 24

3 Important information . . . . . . . . . . . . . . . . . . . . . 25

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25

3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.4 Environmental protection . . . . . . . . . . . . . . . . . . . 35

4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 37

4.1 Using diagnostics information . . . . . . . . . . . . . . . . 37

4.1.1 Locating the defective server . . . . . . . . . . . . . . . . . . 37

4.1.2 Determining the error class . . . . . . . . . . . . . . . . . . . 38

4.1.2.1 Customer Self Service (CSS) indicator . . . . . . . . . . . 38

4.1.2.2 Global Error indicator . . . . . . . . . . . . . . . . . . . . 39

4.1.3 Locating the defective component . . . . . . . . . . . . . . . . 39

4.1.3.1 Local diagnostic indicators on the front . . . . . . . . . . . 39

4.2 Shutting down the server node . . . . . . . . . . . . . . . . 40

Upgrade and Maintenance Manual CX400 M4

Contents

4.3 Disconnecting the power cord . . . . . . . . . . . . . . . . . 41

4.4 Extending/removing the server enclosure out of the rack . . 42

4.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . 42

4.4.2 Extending the server enclosure out of the rack . . . . . . . . . . 43

4.4.3 Removing the server enclosure out of the rack . . . . . . . . . . 43

4.5 Removing server nodes from the server enclosure . . . . . . 46

4.5.1 Removing the CX2550 M4 / CX2560 M4 server node . . . . . . 46

4.5.2 Removing the CX2570 M4 server node . . . . . . . . . . . . . 48

4.6 Removing the server node dummy module . . . . . . . . . . 49

4.7 Opening the server enclosure . . . . . . . . . . . . . . . . . 50

4.7.1 Opening the fan cover . . . . . . . . . . . . . . . . . . . . . . 50

4.7.2 Opening the midplane cover . . . . . . . . . . . . . . . . . . . 51

4.8 Closing the server enclosure . . . . . . . . . . . . . . . . . . 51

4.8.1 Installing the midplane cover . . . . . . . . . . . . . . . . . . . 52

4.8.2 Installing the fan cover . . . . . . . . . . . . . . . . . . . . . . 53

4.9 Installing the server node dummy module . . . . . . . . . . . 54

4.10 Installing the server node in the server enclosure . . . . . . 55

4.10.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . . . 55

4.10.2 Installing the CX2550 M4/CX2560 M4 server node . . . . . . . 58

4.10.3 Installing the CX2570 M4 server node . . . . . . . . . . . . . . 60

4.11 Mounting the server enclosure in the rack . . . . . . . . . . 61

4.11.1 Removing the inner rail from the carrier rails . . . . . . . . . . . 61

4.11.2 Attaching the carrier rails to the server enclosure . . . . . . . . 63

4.11.3 Installing the carrier rails . . . . . . . . . . . . . . . . . . . . . 64

4.11.4 Lift the server into the rack cabinet . . . . . . . . . . . . . . . . 65

4.12 Installing the cable management arm (CMA) . . . . . . . . . 69

4.13 Connecting the power cord . . . . . . . . . . . . . . . . . . . 71

4.14 Switching on the server node(s) . . . . . . . . . . . . . . . . 72

5 Basic software procedures . . . . . . . . . . . . . . . . . . . 73

5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 73

5.1.1 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 73

5.2 Completing the maintenance task . . . . . . . . . . . . . . . 74

5.2.1 Switching off the ID indicator . . . . . . . . . . . . . . . . . . . 74

5.2.2 Verifying system information backup / restore . . . . . . . . . . 75

CX400 M4 Upgrade and Maintenance Manual

Contents

5.2.3 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 75

5.2.4 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 76

5.2.5 Viewing and clearing the System Event Log (SEL) . . . . . . . 77

5.2.5.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 77

5.2.5.2 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 78

5.2.6 Performing a fan test . . . . . . . . . . . . . . . . . . . . . . 79

5.2.7 Updating ServerView RAID Manager . . . . . . . . . . . . . . 80

6 Power supply unit (PSU) . . . . . . . . . . . . . . . . . . . . 81

6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 81

6.1.1 General equipping rules . . . . . . . . . . . . . . . . . . . . . 82

6.2 Replacing the hot-plug PSU . . . . . . . . . . . . . . . . . . 83

6.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 83

6.2.2 Removing the hot-plug PSU . . . . . . . . . . . . . . . . . . 84

6.2.3 Installing the hot-plug PSU . . . . . . . . . . . . . . . . . . . 85

6.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 86

6.3 Removing and installing the PSU dummy module . . . . . . 87

6.3.1 Removing the PSU dummy module . . . . . . . . . . . . . . . 87

6.3.2 Installing the PSU dummy module . . . . . . . . . . . . . . . . 88

7 Hard disk drives (HDD), solid state drives (SSD) and 2.5-inch

PCIe-SSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

7.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 90

7.1.1 General equipping rules . . . . . . . . . . . . . . . . . . . . . 90

7.1.2 HDD/SSD install order . . . . . . . . . . . . . . . . . . . . . . 91

7.1.3 HDD/SSD backplane types . . . . . . . . . . . . . . . . . . . 92

7.1.4 HDD/SSD cage bezels . . . . . . . . . . . . . . . . . . . . . 94

7.2 Installing 2.5-inch HDD/SSD modules . . . . . . . . . . . . . 95

7.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 95

7.2.2 Removing a 2.5-inch HDD/SSD dummy module . . . . . . . . 96

7.2.3 Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . . . 97

7.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 97

7.3 Removing 2.5-inch HDD/SSD modules . . . . . . . . . . . . 98

7.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 98

7.3.2 Removing a 2.5-inch HDD/SSD module . . . . . . . . . . . . . 99

7.3.3 Installing a 2.5-inch HDD/SSD dummy module . . . . . . . . . 100

Upgrade and Maintenance Manual CX400 M4

Contents

7.4 Replacing a 2.5-inch HDD/SSD module . . . . . . . . . . . 101

7.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 102

7.4.2 Removing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 102

7.4.3 Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . . . 102

7.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 102

7.5 Replacing the 2.5-inch HDD/SSD SAS/SATA backplane . . 103

7.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 103

7.5.2 Removing the fan modules cage . . . . . . . . . . . . . . . . 104

7.5.3 Removing the 2.5-inch HDD/SSD backplane . . . . . . . . . . 105

7.5.4 Installing the 2.5-inch HDD/SSD backplane . . . . . . . . . . 106

7.5.5 Installing the fan modules cage . . . . . . . . . . . . . . . . . 107

7.5.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 110

7.6 Installing the HDD/SSD bridge board . . . . . . . . . . . . 111

7.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 111

7.6.2 Installing the HDD/SSD bridge board . . . . . . . . . . . . . . 112

7.6.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 113

7.7 Replacing the HDD/SSD bridge board . . . . . . . . . . . . 114

7.7.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 114

7.7.2 Removing the HDD/SSD bridge board . . . . . . . . . . . . . 115

7.7.3 Installing the HDD/SSD bridge board . . . . . . . . . . . . . . 116

7.7.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 117

7.8 Changing HDD/SSD cage bezels . . . . . . . . . . . . . . . 118

7.8.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 118

7.8.2 Removing the HDD/SSD x6 front bezel . . . . . . . . . . . . . 119

7.8.3 Removing the HDD/SSD x6 front bezel (screw type) . . . . . . 120

7.8.4 Removing the HDD/SSD x4 front bezel . . . . . . . . . . . . . 121

7.8.5 Installing the HDD/SSD x6 front bezel . . . . . . . . . . . . . 122

7.8.6 Installing the HDD/SSD x6 front bezel (screw type) . . . . . . 122

7.8.7 Installing the HDD/SSD x4 front bezel . . . . . . . . . . . . . 124

7.8.8 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 125

8 System fan module . . . . . . . . . . . . . . . . . . . . . . 127

8.1 Basic Information . . . . . . . . . . . . . . . . . . . . . . . 128

8.2 Replacing the system fan module . . . . . . . . . . . . . . 130

8.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 130

8.2.2 Removing the fan module . . . . . . . . . . . . . . . . . . . . 131

8.2.3 Installing the fan module . . . . . . . . . . . . . . . . . . . . 133

8.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 141

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