AT&T MERLIN LEGEND Release 2.0 MLX Queued Call... Handbuch

MERLIN LEGEND™

Communications System

Release 2.0

MLX Direct-Line Consoles

Operator's Guide

555-620-134

Issue 1

October 1992

1992 AT&T AT&T 555-620-134

Printed in U.S.A.

October 1992

Notice

Every effort was made to ensure that the information in this book was

complete and accurate at the time of printing. However, information is

subject to change.

Federal Communications Commission

(FCC)

Electromagnetic Interference Information

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is

likely to cause harmful interference, in which case the user

required to correct the interference at his own expense. will be

Canadian Department of Communications (FCC)

Interference Information

This digital apparatus does not exceed the Class A limits for radio noise

emissions set out in the radio interference regulations of the Canadian

Department of Communications.

Le Présent Appareil Numérique n’émet pas de bruits radioélectriques

dépassant Ies Iimites applicables aux appareils numériques de la class A

prescrites dans Ie Règlement sur Ie brouillage radioélectrique édicté par

Ie ministère des Communications du Canada.

Trademarks

MEGACOM is a registered trademark and MERLIN LEGEND, MLX-10,

MLX-10D, MLX-28D, MLX-20L, and MERLIN MAIL are trademarks of

AT&T in the U.S. and other countries.

Mirage, StarSet, Supra, and Supra NC are registered trademarks of

Plantronics, Inc.

Contents

About This Guide

■ Conventions

■ Commenting on this Guide

About Your Direct-Line

Console

Using Your Direct-Line Console

Language Choice

Direct-Line Console Models

MLX-28D Console with Direct

Selector

MLX-20L Console with

Direct Station Selector

Console Equipment

Line and DSS Buttons

Lights

Console Display

DSS

Station

1-1

1-2

1-4

1-5

1-6

1-8

1-10

1-12

1-14

1-20

1-23

Contents i

Contents

Quick Start

2-1

Basic Skills

2-1

Identifying Call Types

2-3

Making a Call

2-6

Answering a Call

2-9

Transferring a Call

2-11

Setting Up a Conference

2-13

Feature Finder

3-1

Features

4-1

Feature Availability

4-2

Using Features

4-4

Account Code Entry

4-8

Alarm

4-11

Contents

Alarm Clock

Auto Dial

Barge-In

Camp-On

Conference

Extension Status

Headset Features

Messaging

Night Service

Paging

Park

Reminder Service

System Speed Dial

Timer

Transfer

Features

(continued)

■

4-12

4-14

4-16

4-18

4-20

4-23

4-27

4-30

4-38

4-41

4-45

4-48

4-53

4-55

4-56

Contents iii

Contents

Feature Codes

A-1

Programming Codes

B-1

Feature Name Display

Abbreviations

C-1

Special Characters

D-1

System Specifics

Contents

E-1

The exclamation point in an

equilateral triangle is intended to

alert the user to-the presence of

important operating and

maintenance (servicing)

instructions in the literature

accompanying the product.

IMPORTANT SAFETY INSTRUCTIONS

Always follow these basic safety precautions when using your

telephone equipment. These precautions reduce the risk of

fire, electrical shock, and injury to you and damage to the

equipment.

■ Read and understand all instructions.

■ Follow all warnings and instructions marked on or

packed with the telephone.

■ Do not use the telephone near water, as in a wet

basement. The telephone can be hazardous if

immersed in water. To avoid the possibility of

electrical shock, do not use it when you are wet. If you

accidentally drop it into water, do not retrieve it until

you have first unplugged the line cord from the

modular wall jack. Do not plug the telephone back in

until it has dried thoroughly.

Do not use the telephone during electrical storms in

your immediate area. There is a remote risk of

electrical shock from lightning.

Unplug the telephone from the wall outlet before

cleaning. Use a damp cloth for cleaning. Do not use

liquid or aerosol cleaners on the telephone.

Never push objects of any kind into the telephone

through openings or slots. Never spill liquid of any

kind on the telephone.

Do not use the telephone near a gas leak. If you

suspect a gas leak, report it immediately, but use a

telephone away from the area in question. The

telephone’s electrical contacts could generate a tiny

spark. While unlikely, it is possible that the spark could

ignite heavy concentrations of gas.

To reduce the risk of electrical shock, do not

disassemble the telephone. There are no user-

serviceable parts inside. Opening or removing covers

may expose you to hazardous voltages, and incorrect

reassembly can cause electrical shock when the

telephone is used.

Call your sales representative or authorized dealer

when service or repair work is needed.

Auxiliary equipment includes answering machines,

alerts, modems, and fax machines. To connect one of

these devices, you must first have a Multi-Function

Module (MFM).

WARNING:

■

For your personal safety, DO NOT install an

MFM yourself.

■ ONLY an authorized technician or dealer

representative shall install, set options, or

repair an MFM.

■

To eliminate the risk of personal injury due to

electrical shock, DO NOT attempt to install or

remove an MFM from your MLX telephone.

Opening or removing the module cover of

your telephone may expose you to dangerous

voltages.

SAVE THESE INSTRUCTIONS

vii

About This Guide

This guide tells you how to use your console and its operator

features. To understand and use the additional features

available to you and your co-workers, see the MLX-10D,

MLX-28D, and MLX-20L Display Telephones User’s Guide. If

you have questions about this guide or need additional

information, see your system manager. tie or she is a co-

worker responsible for managing the system.

About This Guide 1

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