Avaya S8400 Bedienungsanleitung

Installing and Configuring the

Avaya S8400 Media Server

Release 3.1

03-300678

Release 3.1

February 2006

Issue 1

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full legal page information, please see the complete document,

Avaya Legal Page for Hardware Documentation, document number

03-600759.

To locate this document on our Web site, simply go to

http://www.avaya.com/support and search for the document number in

the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

additions, or deletions were performed by Avaya. Customer and/or End User

agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web

sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

within them. We cannot guarantee that these links will work all of the time and

we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support.

Except where expressly stated otherwise, the Product is protected by copyright

and other laws respecting proprietary rights. Unauthorized reproduction,

transfer, and or use can be a criminal, as well as a civil, offense under the

applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site: http://www.avaya.com/support.

Installing and Configuring the Avaya S8400 Media Server February 2006 3

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use this documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation: before going on site . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Verifying site readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Laptop preparation, software, and system information. . . . . . . . . . . . . 10

Copying files to the laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

About ASG and the unique on-site password . . . . . . . . . . . . . . . . . . 11

Obtaining license and Avaya authentication files . . . . . . . . . . . . . . . . 11

Pre-installation: at the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About media server port connections . . . . . . . . . . . . . . . . . . . . . . . . 14

Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Media server cable adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ethernet connectivity with the TN8412AP circuit pack . . . . . . . . . . . . . 16

Services access port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About Modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

High level overview of installation process . . . . . . . . . . . . . . . . . . . . . 23

Installing and cabling the media gateways . . . . . . . . . . . . . . . . . . . 23

Installing Avaya Communication Manager. . . . . . . . . . . . . . . . . . . . 23

Configuring the MPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Translating the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Completing the installation administration . . . . . . . . . . . . . . . . . . . 24

Testing the finished installation . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2: SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuration of the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . 25

Default UPS IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparing to configure the SNMP module . . . . . . . . . . . . . . . . . . . . 26

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . . 27

Setting selected traps (alarming) . . . . . . . . . . . . . . . . . . . . . . . . 28

Contents

4Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 3: Communication Manager Installation . . . . . . . . . . . . . . . . . . . . 29

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting the CD/DVD drive to the media server . . . . . . . . . . . . . . . . . 30

Powering up the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accessing the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring Telnet for Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . 31

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 32

Installing IA 770 INTUITY AUDIX Messaging . . . . . . . . . . . . . . . . . . . . 33

Chapter 4: Media server configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 35

Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Enabling Network Time Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Verifying MPC IP information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing MPC firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Verifying media server connection to the customer’s LAN (if provided) . . . . . 40

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 5: IP interface translations . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Starting SAT terminal emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adding the SIPI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 6: IP interface configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 49

SIPI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Programming the SIPI for static addressing . . . . . . . . . . . . . . . . . 50

Setting the VLAN and diffserv parameters. . . . . . . . . . . . . . . . . . . . . . 52

Resetting the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Verifying connectivity to media server . . . . . . . . . . . . . . . . . . . . . . . 54

Verifying that SIPI is translated . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents

Installing and Configuring the Avaya S8400 Media Server February 2006 5

Upgrading the SIPI firmware version (if necessary) . . . . . . . . . . . . . . . . 54

Enabling control of SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Verifying license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 7: Post-installation administration . . . . . . . . . . . . . . . . . . . . . . . 57

Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting daylight savings time rules . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Verifying date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 61

Enabling alarms to INADS via modem . . . . . . . . . . . . . . . . . . . . . . . . 61

Enabling alarms to INADS via SNMP . . . . . . . . . . . . . . . . . . . . . . . . 62

Before leaving the site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 8: Installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Testing the SIPI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

TN8400AP Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Faceplate interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

LED descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

TN8412AP SIPI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Accessing the server’s command line interface with SSH . . . . . . . . . . . . . 73

Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 75

Connecting to the media server remotely over the network . . . . . . . . . . . . 76

Connecting to the media server remotely over a modem . . . . . . . . . . . . . 77

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 78

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 78

Logins for Avaya technicians and Business Partners . . . . . . . . . . . . . . . 79

Configuring the network for Windows 2000/XP . . . . . . . . . . . . . . . . . . . 80

Setting browser options for Internet Explorer 6.0. . . . . . . . . . . . . . . . . . 81

Contents

6Installing and Configuring the Avaya S8400 Media Server February 2006

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 83

Troubleshooting media server hardware installation . . . . . . . . . . . . . . . . 83

Troubleshooting configuring the media server hardware . . . . . . . . . . . . . 84

Troubleshooting the installation of license files and Avaya authentication files . 86

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Installing and Configuring the Avaya S8400 Media Server February 2006 7

Chapter 1: Introduction

To configure the media server, use the Avaya Installation Wizard. To configure gateways and

other hardware components, use two administration interfaces:

●Maintenance Web Interface

●Command line interface, directly through, secure shell (SSH), telnet, or a terminal

emulation program such as Avaya Native Configuration Manager.

You are not required to install the media server before the port networks (media gateways);

however, the license file allows only 30 minutes to "see" the administered and connected IP

Interface (SIPI) circuit packs.

The following information is included in this installation procedure:

●Pre-installation: before going on site on page 9

●Configuration of the SNMP modules in the UPS on page 25

●Media server configuration on page 35

●IP interface translations on page 43

●IP interface configuration on page 49

●Post-installation administration on page 57

●Installation verification on page 63

●Media server access on page 73

●Installation troubleshooting on page 83

Audience

This documentation is for the following people tasked with installing and configuring the media

server components:

●Trained field installation and maintenance personnel

●Technical support personnel

●Authorized Business Partners

Chapter 1: Introduction

8Installing and Configuring the Avaya S8400 Media Server February 2006

How to use this documentation

Use this documentation as a guide to install and configure Avaya media servers. For

information about a particular task, use the index or table of contents to locate the page number

where the information is described.

For an overview of the installation process, see High level overview of installation process on

page 23.

Read Pre-installation: before going on site on page 9 first. This section lists the tasks that must

be completed before going to the installation site. Next, read Pre-installation: at the site on

page 13. This section lists the tasks that must be completed on site before beginning the

installation procedures.

Technical specifications for the hardware are described in Equipment specifications on page 13.

For the physical installation and cabling of the hardware, see the Quick Start for Hardware

Installation: Avaya S8400 Media Server in an Avaya G650 Media Gateway (03-300705). Use

the remaining sections of this document in the sequence they are presented. If certain

components are not to be installed, skip the procedures for those components. You install and

configure the media server components using information in the following sections:

●Configuration of the SNMP modules in the UPS on page 25

●Media server configuration on page 35

●IP interface translations on page 43

Next, install the port networks and media gateways, using sections in the following documents:

●Installing the Avaya G650 Media Gateway (03-300144)

●Installation and Configuration for the Avaya G150 Media Gateway (03-300395)

●Quick Start for Hardware Installation: Avaya G350 Media Gateway (03-300148)

●Installation of the Avaya G350 Media Gateway (555-245-104)

●Quick Start for Hardware Installation: Avaya S8300 Media Server and Avaya G700 Media

Gateway (555-233-150)

●Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media

Server (555-234-100)

Program the IP interface using Chapter 6: IP interface configuration.

Complete the installation using information in the following sections:

●Post-installation administration on page 57

●Installation verification on page 63

●Media server access on page 73

If problems occur during the installation, use Installation troubleshooting on page 83 to try to

resolve them.

Pre-installation: before going on site

Installing and Configuring the Avaya S8400 Media Server February 2006 9

Pre-installation: before going on site

This section describes the steps you need to take to before going to the installation site.

Documentation

Avaya recommends that you have the following documents on hand for the installation. These

are included on the Documentation for Avaya Communication Manager, Media Gateways and

Servers CD (03-300151).

●Quick Start for Hardware Installation: Avaya S8400 Media Server in an Avaya G650 Media

Gateway (03-300705) — a quick reference guide providing physical installation and

connection information.

●Completed Electronic Preinstallation Worksheet — An Excel spreadsheet providing the

customer’s network information needed to use the Avaya Installation Wizard to configure

the control network components. Get from the Avaya project manager, Avaya software

technician, or customer network administrator. See the Avaya Installation Wizard Web site

(http://support.avaya.com/avayaiw) for the blank form.

●Job Aid: Approved Grounds (555-245-772) — provides a description of all approved

grounds.

Verifying site readiness

Before going on site, make sure the customer has:

●adequate power

●19-in. (48-cm) 4-post data racks securely installed to EIA-310D (or equivalent) standards

and grounded

●a local area network set up and running

●a network administrator available the day of the installation

If you are staging the installation at a location other than the customer’s site, verify that you

have all the equipment by comparing the list of items ordered against the items in the boxes.

Your project manager can supply you with an inventory list. Do not rely solely on the packing

slips inside the boxes.

Chapter 1: Introduction

10 Installing and Configuring the Avaya S8400 Media Server February 2006

Laptop preparation, software, and system information

Verify that:

●The services laptop has the right hardware and software. See Connecting to the media

server directly on page 75 for the list of computer hardware and software specifications.

●Current Avaya Communications Manager translations are available for download.

●You have a completed Electronic Preinstallation Worksheet (EPW) on the services laptop.

See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw) for the

blank form.

The EPW provides customer system information, including:

IP addresses

Product IDs for the media server, remote maintenance board, and IA 770 if used

Avaya services telephone number for remote access over modem

Avaya services IP address for alarms through the network

●You have the current Communications Manager software update, if required, on your

services laptop

●You have current firmware, including for the media server BIOS. Check the Avaya Support

Web site (http://support.avaya.com), Download Software and Firmware, for the latest

software and firmware. Firmware for the SIPIs, C-LAN, MedPro, and VAL circuit packs are

on the software CD.

●You have License and Avaya authentication files on your services laptop.

●You have all login IDs and passwords needed to access the media server, maintenance

adapter, and server complex components. This includes the unique service password for

your customer’s equipment.

To obtain the unique password for a specific media server, call ASG Conversant

(1.800.248.1234 or 1.720.444.5557). You must have the IL, FL, or product ID to get

the password.

To log in through the services port as craft after you install the Avaya authentication

file, use this password, which does not require an ASG challenge or response.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy other required files to

the services laptop. This includes the filled-out Electronic Preinstallation Worksheet (EPW); any

service packs; current firmware, including firmware for the BIOS, remote maintenance board,

and programmable circuit packs.

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