ristan Guarantee
ristan Guaranteeristan Guarantee
ristan Guarantee
2 year
2 year 2 year
2 year -
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2 year parts. 1 year labour (subject to
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5 year
5 year 5 year
5 year -
10 year
10 year 10 year
10 year -
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5 year parts and 1 year labour (subject to proof of purchase).
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5 year parts. 5 year labour (subject to registration), else 1 year with proof of purchase.
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5 year parts only. Includes bathrooms accessories, shower accessories (e.g. hoses,
handsets and poles), wastes, WC levers and light pulls.
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10 year parts (subject to registration), else 2 years with proof of purchase. 1 year
labour (subject to registration), else 1 year with proof of purchase.
This guarantee applies to products purchased within the United Kingdom or Republic of Ireland, but
does not apply to products used commercially.
The guarantee is only available to original purchasers who have proof of purchase.
The installation must allow ready access to all products for the purpose of inspection, maintenance or
replacement.
Any part found to be defective during the above guarantee period will be replaced without charge,
providing that the product has been installed in accordance with the instructions, used as intended,
and regularly serviced.
Servicing should be carried out at regular intervals of no more than 12 months and more frequently in
hard water areas (heavy lime scale) areas.
In the unlikely event that any problems are encountered with the product’s performance on
installation, you must obtain guidance/authorisation from our Customer Service Department, and be
able to supply proof and date of purchase, before any remedial action is taken.
The guarantee excludes general wear and tear and damage caused by accident, misuse or neglect,
and does not cover the following:
Components that are subject to general wear and tear such as filters, seals, ‘O’ rings and washers etc.
·Damage caused by faulty installation
·Damage caused by lime scale or any waterborne debris
·Damage caused by inappropriate cleaning products (see user
instructions)
·Damage caused by the use of non-Bristan parts
·The product being used for a purpose other than intended by the
manufacturer.
In the interests of continuous product improvement Bristan reserves the right to alter specification as
necessary.
