Extron electronics Quantum Ultra Series Bedienungsanleitung

User Guide

Quantum Ultra

Videowall Processors

Videowall Processing System

68-2760-01 Rev. F

08 20

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within

the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)

instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Sicherheitsanweisungen • Deutsch

WARUNG: Dieses Symbol auf demProdukt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes

gefährliche Spannungen herrschen, die nicht isoliert sind und die einen

elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige

Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,

EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den

Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer

68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de voltaje peligroso sin aislar dentro del

producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de importantes instrucciones de

uso y mantenimiento estas estan incluidas en la documentación

proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento

de normativas, compatibilidad electromagnética, accesibilidad y temas

relacionados, consulte la Guía de cumplimiento de normativas y seguridad de

Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du

produit d’une tension électrique dangereuse susceptible de provoquer

un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance

importantes qui se trouvent dans la documentation fournie avec

l’équipement.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,

la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les

informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site

Extron, www.extron.com.



Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or Extron (see the

current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global

Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort,

NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,

SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip

Registered Service Mark(SM) : S3 Service Support Solutions

Trademarks (™)

AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD Ripple

Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator,

DSVP(Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque,

PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free,

SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and Regulatory

Compliance Guide on the Extron website.

VCCI-A Notice

この装置は、クラスＡ情報技術装置です。この装置を家庭環境で使用すると、電波妨害を引き

起こすことがあります。その場合には使用者が適切な対策を講ずるよう要求されることがあります。

ＶＣＣI－Ａ

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the

battery needs replacing, return the entire unit to Extron (for the correct address, see the

Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de

pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.

AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury.

ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0

[01]R 0004 00300 00400 0080000600[02]35[17] [03]

E X! *X1&*X2)*X2#*X2! CE}

NOTE: For commands and examples of computer or device responses used in this

guide, the character “0” is the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font

shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are

written in the font shown here:

From the File menu, select New.

Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction ...............................................1

About this Guide.................................................. 1

About the Quantum Ultra Videowall Processors... 1

Quantum Ultra 610 and 305 ............................ 1

Quantum Ultra Connect 128 and 84 ................ 2

Features .............................................................. 2

All Models........................................................ 2

Quantum Ultra 610 and 305 ............................ 4

Quantum Ultra Connect 128 and 84 ................ 6

HyperLane Bus for Source Transfer ..................... 6

Virtual Network Computing (VNC)........................ 7

Application Examples .......................................... 8

Installation and Conﬁguration .................11

Installation Steps ............................................... 11

Front Panel Features.......................................... 12

Quantum Ultra 305, Connect 128, and

Connect 84 .................................................. 12

Quantum Ultra 610 Front Panel Door............. 13

Rear Panel Features .......................................... 14

HDMI LockIt Cable Lacing Brackets .............. 16

Input and Output Cards..................................... 16

Card Locations — Quantum Ultra 610 and

305............................................................... 17

Inputs ............................................................ 17

Outputs ......................................................... 26

Adjusting for Edge Blending and Mullion

Compensation.................................................. 35

Connecting to a Network................................... 36

RS-232 Insertion — DTP Outputs Only.............. 37

Ethernet to RS-232 Insertion ......................... 37

Captive Screw Signal Insertion....................... 38

Selecting the Insertion Method and RS-232

Protocol........................................................ 39

Operation.................................................40

Starting the Control Panel.................................. 40

Buttons on the Control Panel............................. 42

Loading Image Files — Quantum Ultra 610

and 305............................................................ 43

Updating the Password ..................................... 44

Updating Firmware ............................................ 45

Downloading a Firmware File ......................... 45

Uploading a Firmware File.............................. 47

Modifying Network Settings from the Control

Panel................................................................ 50

Resetting the Device from the Control Panel ...... 51

Service Mode .................................................... 52

Disabling and Enabling Write Protection............. 53

Shutting Down the Device ................................. 53

Remote Conﬁguration and Control ..........55

SIS Commands ................................................. 55

Quantum Ultra-initiated Messages ................. 56

Error Codes ................................................... 56

Using the Command and Response Table ..... 57

Symbol Deﬁnitions ......................................... 57

Command and Response Table for SIS

Commands ..................................................... 61

Videowall Conﬁguration Software (VCS)

Program ........................................................... 74

Downloading VCS from the Website .............. 74

Starting the Conﬁguration Program ............... 76

viiQuantum Ultra Videowall Processing System • Contents

Maintenance............................................79

Front Panel — Quantum Ultra 610..................... 79

Accessing the Quantum Ultra 610 Front

Panel ............................................................ 79

Front Panel Contents..................................... 81

Replacing Input and Output Cards..................... 82

Replacing a Power Supply —

Quantum Ultra 610........................................... 84

Replacing the Primary Power Supply ............. 84

Replacing the Redundant Power Supply........ 88

Replacing the Power Supply Front Fan —

Quantum Ultra 610........................................... 89

Replacing a Disk Drive — Quantum Ultra 610.... 93

Replacing the System Board Computer (SBC)

Assembly —

Quantum Ultra 610........................................... 96

Removing the SBC Assembly ........................ 96

Installing a New SBC Assembly ..................... 98

Reference ................................................99

Best Practices for Cleaning Your Extron

Products .......................................................... 99

Mounting the Quantum Ultra............................ 100

UL Guidelines for Rack Mounting................. 100

Rack Mounting Requirements...................... 101

Rack Mounting Procedure ........................... 101

Quantum Ultra Videowall Processing System • Contents viii

Quantum Ultra Videowall Processing System • Introduction 1

Introduction

This section gives an overview of the Extron Quantum Ultra Videowall Processing System,

describes its significant features, and provides sample application diagrams. The following

topics are covered:

• About this Guide

• About the Quantum Ultra Videowall Processors

• Features

• HyperLane Bus for Source Transfer

• Virtual Network Computing (VNC)

• Application Examples

About this Guide

This guide discusses how to install, configure, and operate the Quantum Ultra 610,

Quantum Ultra 305, Quantum Ultra Connect 128, and Quantum Ultra Connect 84

Videowall Processors. Throughout this guide, the term “Quantum Ultra” is used to refer to

all Quantum Ultra and Quantum Ultra Connect models. “Quantum Ultra Connect” is used

to refer to the Quantum Ultra Connect 128 or 84.

About the Quantum Ultra Videowall Processors

The Extron Quantum Ultra 610 and 305 and the Quantum Ultra Connect Videowall

Processors are modular 4K video processors that support ultra-high resolutions up to

2560x1600 and 4096x2160 (4K) on inputs and outputs. They also provide customizable

output resolutions, input and output image rotation, and mullion compensation for

compatibility with most display technologies. USB, RS-232, and Ethernet interfaces

provide direct connections for control systems.

Control methods for all models include Extron Videowall Configuration Software (VCS),

which can be downloaded from the Extron website and provides a means of configuring

videowall displays and saving window presets. Control is also available via Simple

Instruction Set™ (SIS) commands and by using the Express Mobile Software (EMS) for

Quantum Ultra on an iOS, Android, or Microsoft tablet device.

Quantum Ultra 610 and 305

The Quantum Ultra 610 is a 6U, 10-slot card frame, while the Quantum Ultra 305

is a 3U frame with 5 card slots. These models support multiple videowalls with mixed

resolutions and screen orientations. They also support edge blend compensation, window

border styles, and a variety of source types including picture, RSS, Text, Clock, and VNC.

The optional IN SMD 100 input card decodes and displays multiple simultaneous MPEG2,

Motion JPEG, and H.264 video streams at up to 60 frames per second. Each input card

contains four HDMI or two LAN connectors. The output cards contain either four HDMI

or four DTP connectors. Both chassis support any combination of input and output

cards. Additional inputs and outputs can be added to a system with use of one or more

additional chassis.

Quantum Ultra Videowall Processing System • Introduction 2

Quantum Ultra Connect 128 and 84

The Quantum Ultra Connect 128 and 84 have fixed configurations. The Quantum Ultra

Connect 128 has three HDMI input cards and two HDMI output cards, while the Quantum

Ultra Connect 84 has two HDMI input cards and one HDMI output card. This card

configuration is fixed and cannot be modified by the user. In addition, multiple chassis are

not supported with these models.

Features

All Models

• Extron Vector™ 4K scaling engine — The Vector 4K scaling engine is specifically

designed for critical-quality 4K imagery, with best-in-class image upscaling and

downscaling.

• 400 Gbps HyperLane®video bus delivers unparalleled real-time performance

— The Extron HyperLane video bus has a total throughput of 400 Gbps, easily

accommodating the high-bandwidth demands of large videowalls displaying many

simultaneous HD and 4K sources.

• Supports 4K on one, two, or four connections — Quantum Ultra provides

management of 4K video as a single, dual, or quad-path signal, for ﬂexibility when

working with 4K sources, peripherals, and displays.

• Direct control via RS-232, USB, and Ethernet — Locally-stored configuration file

allows direct connection between the control system and Quantum Ultra.

• Designed for 24/7, mission-critical environments — Quantum Ultra provides a

high performance, high reliability display processing solution for monitoring valuable

infrastructure and assets with maximum uptime.

• Integrates into a diverse array of 4K environments such as lobbies,

auditoriums, and simulations — Quantum Ultra is optimized for use with 4K

displays, windowing large numbers of high-resolution sources across multiple displays

with resolutions up to 3840x2160 or greater.

• Full-featured control protocol — Allows access to preset selection, window source

selection, window size, position, and visibility, and many more presentation options.

• Reliable connectivity for HDMI cables — Extron LockIt®cable lacing brackets

provide secure, reliable cable connections for Quantum HDMI inputs and outputs.

• Powerful window management and source scaling capabilities — Sources can

be windowed, layered, and positioned anywhere on the video display, from 1/100 of

the native source resolution to 1000 times the output resolution.

• Supports portrait or landscape screen orientation

• Source rotation — Source images can be rotated in 90-degree increments,

providing flexible and creative presentation options for live content.

• Mullion (bezel) compensation for flat-panel displays — Adjustable

compensation extends the displayed image “behind” screen bezels, accurately

presenting sources which span multiple displays.

• HDCP compliant — Ensures display of content-protected media and interoperability

with other HDCP-compliant devices.

• Custom output resolutions — Maximize compatibility with evolving display

technology, non-standard displays, and LED systems.

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