Warranty
ASSA ABLOY Entrance Systems warrants its products to be free from defects in material and work-
manship under intended use and service for a warranty time of 12 months, beginning at time of
delivery. This warranty extends only to the original buyer of the equipment.
ASSA ABLOY Entrance Systems warrants that the software will operate substantially in accordance
with its functional descriptions and that it has been recorded on non-defective media.
The ASSA ABLOY Entrance Systems warranty does not apply to
•That the software will be error-free or operate without interruption
•General wear and tear on the system
•Fuse, disposable batteries and glass damage
•System deviations caused by installer other than ASSA ABLOY Entrance Systems
•System that has been altered or damaged by vandalism or misuse
•System that has been additionally equipped with non-ASSA ABLOY Entrance Systems original
branded parts and/or spare parts
•Unrequired visits due to poor client communication (door working when our technician arrives,
reset, power discontinuation)
•Adjustments (closing and opening speed and also detection field radars) due to customer re-
quests (excludes operational adjustments thought to create a hazard)
•Water damage
•Adverse weather conditions
•Any damage caused, directly or indirectly, by a circumstance beyond the control of the applicable
company within ASSA ABLOY Entrance Systems, such as industrial dispute, fire, natural disaster,
war, extensive military mobilization, insurrection, requisition, seizure, embargo, restrictions in
the use of power and defects or delays in deliveries by sub-contractors caused by any such cir-
cumstances
Please note:
•Non-compliance with manufacturers care and maintenance recommendations may void the
warranty.
•ASSA ABLOY Entrance Systems-authorized resellers shall extend this warranty to end-users only,
but have no authority to extend a greater or different warranty on behalf of ASSA ABLOY Entrance
Systems.
•A service agreement with ASSA ABLOY Entrance Systems will help secure the availability of a
fully operational system and will give priority at call-out, thus minimizing the time that the
equipment is unusable.
Service
Inspections should be done regularly by a trained and qualified person. The frequency of these in-
spections should be according to national regulations (or according to industry standard if there
are no national regulations). This is especially important when the installation concerns a fire-ap-
proved door or a door with an emergency-opening function. To extend the life of your investment
and ensure safe and reliable operation of the door, we recommend a minimum of 2 visits per year
or more, depending on usage and operating conditions. Environmental aspects shall also be con-
sidered.
As your entrances are part of your business flow, there’s every reason to keep them working well.
ASSA ABLOY Entrance Systems offers you a maintenance and modernization expertise to rely on.
Our Maintenance Programs and Modernization Services for entrance automation is backed by a ex-
tensive expertise for all types of pedestrian- and industrial door and docking systems, independent
of brand. At your disposal is a team of dedicated expert technicians, proven through decades of
maintenance, service and satisfied customers.
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