Cisco Unity Bedienungsanleitung
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Installation Guide 1
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Installation
Guide
VERSION 2.4
© 2000 Cisco Systems, Inc.
All rights reserved.
Second edition 2000.
Unity is a trademark, and ActiveAssistant, ActiveFax, Cisco, Cisco Systems,
Repartee, Replay, and ViewMail are registered trademarks of Cisco Systems,
Inc. in the United States and certain other countries.
Dell is a trademark of Dell Corporation.
CP4/LSI, CPD/220, CPi200, CPi/200 PCI, CPi/400, CPi/400 PCI, D/41D, D/41E,
D/41EPCI, D/41ESC, D/120JCT-LS, D/160-SC, D/160SC-LS, D/240PCI-T1,
Dialogic, and GammaLink are trademarks of Dialogic Corporation.
Microsoft, Outlook, Windows, and Windows NT are either registered
trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Natural MicroSystems is a trademark of Natural MicroSystems Corporation.
Norton Disk Doctor, Norton Utilities, pcAnywhere, Speed Disk, and Symantec
are trademarks of Symantec Corporation.
Voice Technologies Group and VoiceBridge 2000 are trademarks of Voice
Technologies Group.
Protected by one or more of the following United States patents: 5,070,526;
5,434,906; 5,488,650; 5,533,102; 5,568,540; 5,581,604; 5,625,676; 5,651,054;
5,940,488; 6,041,114.
Cisco Systems, Inc.
San Jose, California
U.S.A.
www.cisco.com
800-03812
Writer: Scott Kralik
Editor: Christina Amante
Production artists: Gene Breshears and Lynn Muranaka
Illustrator: Lynn Muranaka
Project manager: Patsy Cox
CONTENTS
iii
CONTENTS
■CHAPTER 1: Introduction ............................................... 1
About this guide................................................................2
New in this guide ..............................................................4
Introducing Unity ...............................................................5
■CHAPTER 2: Installation overview .................................... 9
Unity configurations .........................................................10
Separate ActiveFax server ................................................13
Turnkey and component systems ........................................14
Task list: Voice mail only ...................................................16
Task list: Voice mail with LAN administration ........................18
Task list: Unified messaging, one Exchange server .................20
Task list: Unified messaging in an existing Exchange site .........23
Task list: ActiveFax on a separate server ............................. 25
■CHAPTER 3: Installing a Unity system ............................ 27
Installer’s checklist ..........................................................28
Exporting information from Repartee or Replay Plus .............31
Installing or reseating voice and fax boards ..........................33
Setting up the Unity or ActiveFax server ..............................40
Starting the Unity server and logging on
to
Windows NT/2000 ......................................................... 44
Changing passwords ........................................................45
Assigning a static IP address ............................................47
Installing Windows NT Server ............................................49
Confirming that the Unity or ActiveFax server is getting an
IP address .....................................................................54
Establishing trust relationships ..........................................56
Adding account permissions ..............................................58
Installing Exchange ..........................................................60
Installing Microsoft Data Access Components ......................63
Installing other software ...................................................64
Installing Windows NT Service Pack 6a ...............................65
Finding I/O addresses for VoiceBridge 2000 feature-set
boards ..........................................................................67
Installing Unity and ActiveFax.............................................69
Setting up fax ports for ActiveFax.......................................75
UNITY
INSTALLATION GUIDE
iv
Creating an Outlook user profile .........................................80
Creating an emergency repair disk .....................................82
■CHAPTER 4: Setting up the integration .......................... 85
Configuring Unity to work with the phone system ...................86
Programming the phone system.........................................90
Testing the integration .....................................................92
■CHAPTER 5: Upgrading hardware and software ............... 99
Upgrading a Unity or ActiveFax server............................... 100
Adding or removing languages ......................................... 111
System key upgrades ..................................................... 112
■WHAT’S NEXT ........................................................... 113
■APPENDIX A: Voice and fax boards ............................... 115
Dialogic D/41D voice board ........................................... 116
Dialogic D/41E PCI voice board ....................................... 119
Dialogic D/41ESC voice board......................................... 121
Dialogic D/41ESC-Euro voice board .................................. 124
Dialogic D/120JCT-LS voice board ................................... 127
Dialogic D/160SC voice board ........................................ 129
Dialogic D/160SC-LS voice board .................................... 132
Dialogic D/240PCI-T1 voice board ................................... 136
Dialogic GammaLink CP4/LSI Series 1 fax board ................ 138
Dialogic GammaLink CP4/LSI Series 2 (CPi/400) fax board.. 140
Dialogic GammaLink CPD/220 fax board ........................... 142
Dialogic GammaLink CPi/200 fax board ............................ 144
Dialogic GammaLink CPi/200 PCI fax board ....................... 146
Dialogic GammaLink CPi/400 PCI fax board ....................... 148
Natural MicroSystems AG 2000 voice and fax board ........... 150
Natural MicroSystems AG-T1 voice board .......................... 154
Natural MicroSystems AG Dual T1 voice board ................... 157
Voice Technologies Group VoiceBridge 2000 feature-set
board ......................................................................... 160
■APPENDIX B: Shutting down and starting
Unity .................................................... 163
Shutting down and starting Unity...................................... 164
CONTENTS
v
■APPENDIX C: Using the Unity Administrator
and Status Monitor ................................. 167
Using the Unity Administrator .......................................... 168
Using the Status Monitor................................................ 170
■INDEX ........................................................... 173
UNITY
INSTALLATION GUIDE
vi
In this chapter...
About this guide................................................................................................................2
New in this guide ..............................................................................................................4
Introducing Unity..............................................................................................................5
■
CHAPTER 1
Introduction 1
UNITY INSTALLATION GUIDE
2
About this
guide
The Unity Installation Guide contains instructions for installing a
Unity™server in four different configurations.
Chapter 2 defines the Unity configurations and contains an
installation task list for each configuration, as well as a task list
for installing ActiveFax™for Unity on a separate server. The
tasks reference sections in the rest of the book that contain
detailed instructions.
The Unity Installation Guide focuses on Unity. It does not provide
extensive information about Microsoft®Exchange Server, Win-
dows NT®Server, or Windows®2000 Server. If you are installing
Unity as an e-mail server or on a network with existing Exchange
servers, you need a working knowledge of Exchange and Win-
dows NT/2000.
You can find compliance information for third-party electronic
devices in the manufacturer’s documentation included in the
Unity package. Do not use a third-party manufacturer’s docu-
mentation to install, upgrade, or manage Unity. Refer only to
Unity documentation to install, upgrade, and manage Unity.
In order to receive assistance from Technical Support, you must
have passed the Unity training courses.
Documentation conventions
The Unity Installation Guide uses the following conventions:
User input Information that the user types appears in Courier:
Example Administrator
Key names Key names appear in capital letters: ENTER. Keys
that must be pressed simultaneously are joined by a “+”:
CTRL+ALT+DELETE.
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