Cisco Unity Bedienungsanleitung

■

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Installation Guide 1

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Installation

Guide

VERSION 2.4

Second edition 2000.

Unity is a trademark, and ActiveAssistant, ActiveFax, Cisco, Cisco Systems,

Repartee, Replay, and ViewMail are registered trademarks of Cisco Systems,

Inc. in the United States and certain other countries.

Dell is a trademark of Dell Corporation.

CP4/LSI, CPD/220, CPi200, CPi/200 PCI, CPi/400, CPi/400 PCI, D/41D, D/41E,

D/41EPCI, D/41ESC, D/120JCT-LS, D/160-SC, D/160SC-LS, D/240PCI-T1,

Dialogic, and GammaLink are trademarks of Dialogic Corporation.

Microsoft, Outlook, Windows, and Windows NT are either registered

trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

Natural MicroSystems is a trademark of Natural MicroSystems Corporation.

Norton Disk Doctor, Norton Utilities, pcAnywhere, Speed Disk, and Symantec

are trademarks of Symantec Corporation.

Voice Technologies Group and VoiceBridge 2000 are trademarks of Voice

Technologies Group.

Protected by one or more of the following United States patents: 5,070,526;

5,434,906; 5,488,650; 5,533,102; 5,568,540; 5,581,604; 5,625,676; 5,651,054;

5,940,488; 6,041,114.

Cisco Systems, Inc.

San Jose, California

U.S.A.

www.cisco.com

800-03812

Writer: Scott Kralik

Editor: Christina Amante

Production artists: Gene Breshears and Lynn Muranaka

Illustrator: Lynn Muranaka

Project manager: Patsy Cox

CONTENTS

iii

CONTENTS

■CHAPTER 1: Introduction ............................................... 1

About this guide................................................................2

New in this guide ..............................................................4

Introducing Unity ...............................................................5

■CHAPTER 2: Installation overview .................................... 9

Unity configurations .........................................................10

Separate ActiveFax server ................................................13

Turnkey and component systems ........................................14

Task list: Voice mail only ...................................................16

Task list: Voice mail with LAN administration ........................18

Task list: Unified messaging, one Exchange server .................20

Task list: Unified messaging in an existing Exchange site .........23

Task list: ActiveFax on a separate server ............................. 25

■CHAPTER 3: Installing a Unity system ............................ 27

Installer’s checklist ..........................................................28

Exporting information from Repartee or Replay Plus .............31

Installing or reseating voice and fax boards ..........................33

Setting up the Unity or ActiveFax server ..............................40

Starting the Unity server and logging on

Windows NT/2000 ......................................................... 44

Changing passwords ........................................................45

Assigning a static IP address ............................................47

Installing Windows NT Server ............................................49

Confirming that the Unity or ActiveFax server is getting an

IP address .....................................................................54

Establishing trust relationships ..........................................56

Adding account permissions ..............................................58

Installing Exchange ..........................................................60

Installing Microsoft Data Access Components ......................63

Installing other software ...................................................64

Installing Windows NT Service Pack 6a ...............................65

Finding I/O addresses for VoiceBridge 2000 feature-set

boards ..........................................................................67

Installing Unity and ActiveFax.............................................69

Setting up fax ports for ActiveFax.......................................75

UNITY

INSTALLATION GUIDE

Creating an Outlook user profile .........................................80

Creating an emergency repair disk .....................................82

■CHAPTER 4: Setting up the integration .......................... 85

Configuring Unity to work with the phone system ...................86

Programming the phone system.........................................90

Testing the integration .....................................................92

■CHAPTER 5: Upgrading hardware and software ............... 99

Upgrading a Unity or ActiveFax server............................... 100

Adding or removing languages ......................................... 111

System key upgrades ..................................................... 112

■WHAT’S NEXT ........................................................... 113

■APPENDIX A: Voice and fax boards ............................... 115

Dialogic D/41D voice board ........................................... 116

Dialogic D/41E PCI voice board ....................................... 119

Dialogic D/41ESC voice board......................................... 121

Dialogic D/41ESC-Euro voice board .................................. 124

Dialogic D/120JCT-LS voice board ................................... 127

Dialogic D/160SC voice board ........................................ 129

Dialogic D/160SC-LS voice board .................................... 132

Dialogic D/240PCI-T1 voice board ................................... 136

Dialogic GammaLink CP4/LSI Series 1 fax board ................ 138

Dialogic GammaLink CP4/LSI Series 2 (CPi/400) fax board.. 140

Dialogic GammaLink CPD/220 fax board ........................... 142

Dialogic GammaLink CPi/200 fax board ............................ 144

Dialogic GammaLink CPi/200 PCI fax board ....................... 146

Dialogic GammaLink CPi/400 PCI fax board ....................... 148

Natural MicroSystems AG 2000 voice and fax board ........... 150

Natural MicroSystems AG-T1 voice board .......................... 154

Natural MicroSystems AG Dual T1 voice board ................... 157

Voice Technologies Group VoiceBridge 2000 feature-set

board ......................................................................... 160

■APPENDIX B: Shutting down and starting

Unity .................................................... 163

Shutting down and starting Unity...................................... 164

CONTENTS

■APPENDIX C: Using the Unity Administrator

and Status Monitor ................................. 167

Using the Unity Administrator .......................................... 168

Using the Status Monitor................................................ 170

■INDEX ........................................................... 173

UNITY

INSTALLATION GUIDE

In this chapter...

About this guide................................................................................................................2

New in this guide ..............................................................................................................4

Introducing Unity..............................................................................................................5

■

CHAPTER 1

Introduction 1

UNITY INSTALLATION GUIDE

About this

guide

The Unity Installation Guide contains instructions for installing a

Unity™server in four different configurations.

Chapter 2 defines the Unity configurations and contains an

installation task list for each configuration, as well as a task list

for installing ActiveFax™for Unity on a separate server. The

tasks reference sections in the rest of the book that contain

detailed instructions.

The Unity Installation Guide focuses on Unity. It does not provide

extensive information about Microsoft®Exchange Server, Win-

dows NT®Server, or Windows®2000 Server. If you are installing

Unity as an e-mail server or on a network with existing Exchange

servers, you need a working knowledge of Exchange and Win-

dows NT/2000.

You can find compliance information for third-party electronic

devices in the manufacturer’s documentation included in the

Unity package. Do not use a third-party manufacturer’s docu-

mentation to install, upgrade, or manage Unity. Refer only to

Unity documentation to install, upgrade, and manage Unity.

In order to receive assistance from Technical Support, you must

have passed the Unity training courses.

Documentation conventions

The Unity Installation Guide uses the following conventions:

User input Information that the user types appears in Courier:

Example Administrator

Key names Key names appear in capital letters: ENTER. Keys

that must be pressed simultaneously are joined by a “+”:

CTRL+ALT+DELETE.

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